The food

The room and location

Stayed in August 2025

Good not the best

Location and design

Stayed in June 2025

GOOD!

Stayed in July 2025

Our recent stay at H10 in Tenerife was absolutely wonderful. From the moment we checked in, the staff made us feel welcome. The room was bright, tastefully decorated, and had a fantastic sea view—exactly what we were hoping for. Breakfast was a real highlight, with fresh smoothies, omelets made to order, and plenty of local specialties. Dinner each evening felt like dining in a top restaurant, with attentive service, excellent wine options, and new dishes to try every day. Honestly, we didn’t encounter any downsides during our stay—everything ran smoothly, and the location made exploring the area very easy.

We stayed at H10 in Tenerife for a week, and everything about our holiday exceeded expectations. The room was spacious, modern, and cleaned daily to a high standard—we especially appreciated the ocean view from our balcony, which was perfect for sunsets. Breakfasts were generous and varied, with fresh fruit, local pastries, and cooked options to suit all tastes. The dinner buffets were just as impressive, offering themed nights with excellent international and Canarian dishes—plus great vegetarian options. There really wasn’t anything we disliked. The staff were friendly, the hotel was quiet at night, and the pool area was always well-kept and never overcrowded.

Stayed in June 2025

The sheets were not changed once over a 9 night stay At dinner buffet foods containing common allergens were note marked (e.g., nuts). Matress is hard and worne

Friendly staff, Good location. Pool area very good. Rooms big and roomy. General cleanliness was great

Stayed in May 2025

I thought the bed was very uncomfortable and I didn't have a good first night. After talking to the front desk manager, I was offered a mattress topper which worked really well.

Overall it's a beautiful resort. Some of the decor is a bit dated and worn , but the lobby, bar area and restaurant as well as the pool areas are very nice. I enjoyed the breakfast and dinner and thought that it was excellent value. It's a good family destination with a friendly and welcoming atmosphere. The location was perfect, lovely waterviews with a little shopping centre close by. I would be happy to stay there again.

Stayed in April 2025

Several little things could have been better, although this didn't detract from the overall experience. For instance, having to pay €3 a day for the room safe seems petty for a 4 star hotel. And there were no tea or coffee making facilities in the room. And, although we had checked in online, it still took a long time for us to check in at the hotel. Overall the food was good, with lots of variety but some dishes were a little cold and there could have been more 'specials' each day - fresh fish, cooked meats etc. There should also have been spare cups and cutlery available at breakfast - everyone just ended up taking them from other tables, which is inconvenient for all guests. Finally, the water aerobics was held indoors - not the same as an outdoor experience!!

Hotel was excellent - great pool area and lots of sunbeds. Very clean and staff were friendly. Entertainment every night. La Caleta is only 5 mins walk and has many excellent restaurants with views over the sea - definitely worth going up there.

Stayed in May 2025

Segmented spaces for clients in extra programs No adequate stock of small spoons in the restaurant (if you get one, you are lucky ;) )

Hotel next to the sea Comfortable rooms Mostly friendly staff Different entertainment in the evening

Stayed in April 2025

Having charged 200 Euros per night for half board, the hotel didn't provide water with dinner. I understand charging for other drinks, but water? That is inhuman. What if someone chokes? This is unacceptable!!!

Stayed in May 2025

Lack of iron in room ( I can’t wait to use ironing service when I arrived in the evening and would like to iron clothes from my suitcase for dinner, or for next morning!) No water in the room No kettle in the room Reception refusing to arrange a taxi for us

Location Bar Price

Stayed in May 2025

Breakfast Getting from A to B in the hotel is often difficult due to its layout

Plenty of sunbeds Good location

Stayed in April 2025

Booked all inclusive and expected this to allow at least 1 meal in the 2 separate restaurants, but this was not allowed, as part of the all inclusive package as we stayed for 5 days. I could have gone and got a discount, but not what I expected.

The pool area and location looking over the sea. Friendly staff

Stayed in March 2025

Nothing!

Super friendly staff and a nice and calm atmosphere all around the hotel. We had upgraded to "Privelege" which gave us access to specific areas with extra services included in the price, for example a la carte breakfast and free drinks in the specified areas . It was worth the extra cost. The hotel is located in the calmer northern Coaste Adeje with beautiful beaches, restaurants and beach promenade.

Stayed in March 2025

The pool area staff where not very helpful with finding kit for table tennis or billiard.

Location and the hotel itself is a beautiful place.

Stayed in March 2025

Bathrooms although clean & serviceable were very dated & unattractive. Swimming pools exceptionally colds.

Lovely pool area & lounge bar with good evening music. Comfortable beds in clean room. Good variety of food available to cater for all tastes & diets.

Stayed in March 2025

This was our first visit to Tenerife and couldn't have picked a better hotel. The hotel is beautifully designed and well maintained. There were enough pools and activities for the kids to enjoy while we rested and soaked in the sun. We went for half board and were very impressed with the spread which kept on changing everyday. The pool tables, table tennis table and small arcade room are nice touches. The staff at the reception were very helpful and always attended to you with a smile. The waiting staff at the restaurant were good and had a few superstars like Julian Peres and Bryan who went above and beyond to deliver a good service. Their manager a person called Alberto who stands at the entrance to the restaurant however was not a pleasant character. Let's just say he acts like someone who has lost interest in the job and does not care about customers. You realize that it just takes one person to spoil your stay but luckily his staff came to the rescue.

Stayed in February 2025

The beds are so hard. Please update your mattresses.

Location, restaurants, lobby.

Stayed in February 2025

Bedroom floor very tired old and worn out laminate flooring, needs updating now. Sealant round bath and screen looking jaded and bathroom door panel peeling away. Needs updating/refreshing

Good location & nice grounds

Stayed in February 2025

Staff/ customer service was poor. Some issues with our room were never sorted .

Beautiful location and enjoyed a room upgrade . Shuttle bus to conquistador was a bonus .

Stayed in February 2025

The fact you had to pay for a safe in the room and service apartheid “privilege “ that was in your face

Location on beach and proximity to restaurants

Stayed in February 2025

some area area are all accessed by a privilege members. which kinda weird.

Room was great..but I didn't get a nice view for what I paid for. breakfast was great. dinner was good.

Stayed in January 2025

Very slow service

Rooms were very comfortable and clean

Stayed in January 2025

No complaints

We have stopped multiple times before. Nice decor and service. Staff are always spot on friendly and helpful Food was good with a great selection. Amenities always clean. Used the gym daily.

Stayed in January 2025

The hotel was accessible for my son who is a WHCR user.

Stayed in January 2025