Reviews of Ibis Styles Madrid Prado 3 stars
Prado, 11, Centro, 28014 Madrid, Spain

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe location is really good: less than 10 minutes to Plaza Mayor, around 15 minutes to the main museums. The room was tidy and comfortable. There aren't many amenities in both the room and bathroom but there's everything you really need: towels, shampoo and soap. Breakfast was really good with a few hot meals options (eggs, ham) and a good assortment of breads. There are churros were really tasty! The staff was very friendly and attentive.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewNeed boiler and tea and coffee inside rooms
Non
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewthe location was perfect so the room
the noise and crowd early morning around the hotel
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location. Clean. Comfortable bed.
No tea kettle or coffee maker in the room.
Thank you for taking the time to share your comments with us. We hope to have the pleasure of welcoming you back to our hotel soon. We have taken note of your experience and will strive to improve for next time. Kind regards,
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood location, quite area but near restaurants.
Dear Laura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Styles Madrid Prado
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation, reception area and safety
Should have included complementary tea and coffee, water in the room
Hello, Thank you for your feedback! We're glad you appreciated the location, reception area, and safety. Just to clarify, complimentary tea and coffee are available only in our superior rooms, and all rooms include complimentary bottled water upon arrival. We’re always looking for ways to improve, so we truly appreciate your comments. We hope to welcome you again soon. Ibis Styles Madrid Prado
Hello, Thank you for your feedback! We're glad you appreciated the location, reception area, and safety. Just to clarify, complimentary tea and coffee are available only in our superior rooms, and all rooms include complimentary bottled w… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEasy to get about from location
Window onto stairs Felt people could see into my room
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewExcellent location.
Dear guest, Thank you for your positive comments about the hotel and our team. We hope to see you again soon. Hotel Ibis Styles Madrid Prado
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff.
Very hard beds.
Dear guest, We appreciate your positive comments about the hotel and its staff. We will take your comments into account to improve in the future. Ibis Styles Madrid Prado Hotel.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAlmost everything. Room was spacious with a good size balcony with a goid view(floor 6)
Towel was with brown stains and this is not acceptable
Dear Itzik, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Ibis Styles Madrid Prado
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Madrid Prado
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewExcellent location, clean, good space, nice beds and bathroom
I liked everything
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThey are just pleasant. Elena was so nice and helpful. The location is nice. I was impressed with this quaint hotel.
I liked everything. Especially the chocolate donuts at breakfast.
Dear Guest, Thank you so much for your wonderful review! We're delighted you enjoyed your stay — especially the location, our team (Elena will be thrilled!), and of course, the chocolate donuts at breakfast 😊. We hope to welcome you back soon at ibis Styles Madrid Prado! Best regards, The ibis Styles Madrid Prado Team
Dear Guest, Thank you so much for your wonderful review! We're delighted you enjoyed your stay — especially the location, our team (Elena will be thrilled!), and of course, the chocolate donuts at breakfast 😊. We hope to welcome you back … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThis was value for money. The room came with a balcony with city view and able to see the stars too. The air conditioning worked perfectly, the room was able to cool down very well on a hot summer day. The amenities provided by the hotel were useful and the bathroom was clean. The bed was comfortable and the hotel staff were very polite. Great location too. I would book the same hotel.
Dear Karen, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us, we will share your comments with the rest of the team as I am sure they will serve as a reward for our daily efforts for the client's well-being. Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Receive a cordial greeting Ibis Styles Madrid Prado Staff
Dear Karen, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay w… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent - I also liked that the staff were family, Breakfast was good, and the room and hotel was very very clean,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Madrid Prado Staff
Reviewed: 17 July 2025 · Stayed in July 2025
Verified review