Opiniones del Grand Hyatt Barcelona 5 estrellas

Dear Estrella, Thank you for taking the time to share your feedback. We're pleased to hear you appreciated the decoration and comfort of your stay. We also appreciate your comments regarding the breakfast service. We're sorry to hear it did not meet your expectations, especially considering the additional cost. Your feedback is valuable and has been shared with our Food & Beverage team as we work to improve both quality and clarity of our offerings. We hope to have the opportunity to welcome you again and provide an even better experience. Warm regards, GRAND HYATT Barcelona

Dear Estrella, Thank you for taking the time to share your feedback. We're pleased to hear you appreciated the decoration and comfort of your stay. We also appreciate your comments regarding the breakfast service. We're sorry to h… Mostrar más

Dear Andrea, Thank you for choosing to stay with us once again and for sharing your thoughtful feedback. We’re delighted to hear that you appreciate the quality of our hotel and enjoyed the unique amenities in your room, such as the water dispenser and coffee maker. However, we are truly sorry to learn about the disappointing experience you had at Maymanta restaurant on the rooftop, especially since this was your second visit and the wait time for your food was far longer than it should be. We understand how frustrating this must have been, particularly given how much you value the beauty and ambiance of the venue. Please be assured that your comments have been shared with the restaurant management team to address these delays and improve service efficiency. Our goal is always to provide an exceptional dining experience that matches the quality of our surroundings. We sincerely appreciate your loyalty and hope to have the opportunity to restore your confidence during your next visit. Warm regards, Grand Hyatt Barcelona

Dear Andrea, Thank you for choosing to stay with us once again and for sharing your thoughtful feedback. We’re delighted to hear that you appreciate the quality of our hotel and enjoyed the unique amenities in your room, such as the water … Mostrar más

Estimado Sr. Jose Maria, Le agradecemos mucho sus amables palabras sobre la amabilidad de nuestro personal y la atención recibida. Nos complace saber que se sintió bien atendido durante su estancia. También le agradecemos sus comentarios respecto al personal de aparcamiento. Entendemos la importancia de un servicio eficiente y revisaremos esta situación para poder mejorar. Esperamos tener el placer de darle la bienvenida nuevamente pronto y ofrecerle una experiencia aún mejor. Un cordial saludo, Guest Assistance Department Grand Hyatt Barcelona

Estimado Sr. Jose Maria, Le agradecemos mucho sus amables palabras sobre la amabilidad de nuestro personal y la atención recibida. Nos complace saber que se sintió bien atendido durante su estancia. También le agradecemos sus comentarios … Mostrar más

Dear Iolanda, Thank you so much for your wonderful 10/10 rating! We’re delighted to hear that you appreciated the attention and sense of security during your stay — that truly means a lot to us. We’re sorry to hear about the difficulty you experienced with configuring the TV. Your feedback is very valuable, and we’ll make sure clearer instructions are available moving forward. Please don’t hesitate to reach out to our team during your next visit — we’ll be more than happy to assist with anything you need. We hope to welcome you back soon! Kind regards, Guest Assistance Department Grand Hyatt Barcelona

Dear Iolanda, Thank you so much for your wonderful 10/10 rating! We’re delighted to hear that you appreciated the attention and sense of security during your stay — that truly means a lot to us. We’re sorry to hear about the difficul… Mostrar más

Dear Guest, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to hear that you enjoyed everything—from the views and spa to the restaurant and service. It means a lot to our entire team to know that their efforts, from the concierge to management, made your stay memorable. We can’t wait to welcome you back to Grand Hyatt Barcelona! Kind regards, Guest Assistance Department Grand Hyatt Barcelona

Dear Guest, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to hear that you enjoyed everything—from the views and spa to the restaurant and service. It means a lot to our entire team to know that the… Mostrar más

Dear Yessica, Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment and the inconvenience you experienced at check-in. While check-in time typically begins at 3:00 PM, room availability can occasionally be delayed due to unforeseen circumstances such as late departures or high occupancy. That said, we completely understand your frustration and regret that we were not able to meet your expectations. Your comments have been shared with the team so we can review and improve the guest arrival experience moving forward. We genuinely hope to have the opportunity to restore your trust in a future visit. Kind regards, Guest Assistance Department Grand Hyatt Barcelona

Dear Yessica, Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment and the inconvenience you experienced at check-in. While check-in time typically begins at 3:00 PM, room availability can occasionally … Mostrar más

Dear Daniela, Thank you for sharing your feedback. We're glad to hear that you felt well taken care of by our team. Regarding your comment about pets, we understand your frustration. For safety reasons — both for the animals and for our staff — our current policy doesn’t allow pets to be left unattended in the room. That said, we truly appreciate your input and have taken note of your comment for future consideration. We hope to have the opportunity to welcome you again. Warm regards, GRAND HYATT Barcelona

Dear Daniela, Thank you for sharing your feedback. We're glad to hear that you felt well taken care of by our team. Regarding your comment about pets, we understand your frustration. For safety reasons — both for the animals and for o… Mostrar más

Dear M. Joseba, Thank you for taking the time to provide such detailed feedback about your stay. We are sorry to learn that several aspects of your experience did not meet your expectations, particularly the issues with the bathroom odor, the condition of the shower door, and the broken shampoo dispenser. Please know that these are not reflective of the standards we aim to uphold. We appreciate you bringing the matter of the bathroom smell to our attention during your stay. We understand how uncomfortable this must have been, and we are reviewing the situation thoroughly to ensure this does not happen again. Regarding the room size and furnishings, we acknowledge your concerns and will take your comments into consideration as we continuously review our room offerings. We also understand your disappointment with the breakfast experience and the level of crowding, which is not in line with the exclusive and relaxed atmosphere we strive to provide for our guests. Your feedback will be shared with the relevant departments as part of our ongoing efforts to enhance guest satisfaction. Thank you again for your honest observations. We hope to have the opportunity to welcome you back in the future and offer you a stay that truly reflects the high standards of our hotel. Kind regards, Grand Hyatt Barcelona

Dear M. Joseba, Thank you for taking the time to provide such detailed feedback about your stay. We are sorry to learn that several aspects of your experience did not meet your expectations, particularly the issues with the bathroom odor, … Mostrar más

Thank you very much for your kind words and for taking the time to share your recent experience with us. We are truly delighted to know that you enjoyed a relaxing stay and appreciated our swimming pool, bar, and the overall atmosphere of the hotel. It is also wonderful to hear that the service from our team, the cleanliness, and the breakfast left a great impression on you. Your visit to Leña and your intention to return for lunch truly mean a lot to us! We do understand your comments regarding the price, and we genuinely appreciate your feedback. We strive to offer an exceptional experience that reflects the quality and service provided, and your observations help us to continue improving. We look forward to welcoming you back soon for another memorable visit. Warm regards, Grand Hyatt Barcelona

Thank you very much for your kind words and for taking the time to share your recent experience with us. We are truly delighted to know that you enjoyed a relaxing stay and appreciated our swimming pool, bar, and the overall atmosphere of … Mostrar más

Dear Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the room design, comfortable bed, and shower facilities. We appreciate your suggestions regarding the absence of a toothbrush and snacks in the room. Your comments have been shared with our team for consideration as we continually strive to enhance our guests’ experience. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Guest Assistance Team Grand Hyatt Barcelona

Dear Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the room design, comfortable bed, and shower facilities. We appreciate your suggestions regarding the absence of a toothbrush and snacks in … Mostrar más

Dear M. Bahamonde, Thank you very much for your kind words. We're so pleased to hear that you enjoyed your stay and that everything was to your liking. It was a pleasure having you with us, and we look forward to welcoming you again in the future. Warm regards, GRAND HYATT Barcelona

Dear M. Bahamonde, Thank you very much for your kind words. We're so pleased to hear that you enjoyed your stay and that everything was to your liking. It was a pleasure having you with us, and we look forward to welcoming you again … Mostrar más