On day one the service at the beach club were a little slow, but a well place remark fixed that for the reminder of the stay.

Great breakfast service, beautiful way of starting the day in the garden. I general very service oriented staff. The band in the evenings were also amazing. The Italien restaurant is impeccable!

Stayed in September 2025

Couldn’t use practise facilities of the golf course without charge. Too many young kids running around

Very special

Stayed in August 2025

Nothing

Fantastic service in wonderful surroundings. Excellent food.

Stayed in June 2025

Cannot fault anything!!

Best breakfast we have ever had served in the wonderful grounds by fab staff! Truly exceptional!

Stayed in May 2025

Outstanding property. We stayed just prior to summer opening so the beach club and one restaurant were not yet open which was a shame. But two excellent restaurants were. Facilities were exceptional

Stayed in March 2025

The bed duvet and linens could be better they dont seem to be breathable and covers and duvet not attached.

stayed at the Finca Property now for many years and return every year; the restaurants are fantastic the staff friendly and work very hard to provide a comfortable stay.It is a wonderful place to relax.

Stayed in March 2025

Exquisite decor and wonderful ambiance. Property staff was great and helpful. Beautiful golf course and landscape.

Stayed in December 2024

Architecturally v good. Facilities. Rooms

Stayed in September 2024

Can’t think of one thing !

Probably one of the loveliest hotel stays that we’ve had for many years Amazing food,staff and incredible service Nothing was a problem Fantastic feather pillows beautiful crisp bed linens and a sumptuous bathroom made the stay complete

Stayed in September 2024

Staff occasionally couldn’t provide a five star service commensurate with the prices, due probably to the hotel being quite busy, and staff sometimes had a slightly rigid approach to service, which resulted in delays in service.

Beautiful, mature gardens and impeccable internally. Delightful staff.

Stayed in September 2024

Need to get a bus to the beach.

Service was great. The hotel is very quiet and relaxing. Has an amazing golf course. It's very pretty and beautiful and a great place to recharge.

Stayed in July 2024

Breakfast service could be improved upon. I don’t think choices and variety are adequate enough for an hotel of such excellent standing and exceptionally high pricing. I also think breakfast staff should be trained to the same standard as dinner staff - each morning either the order wasn’t quite right, or we had to ask more than once for simple things such as still water or sugar for coffee. I know this sounds picky, but really these are basics!

The hotel is stunningly beautiful and the entire experience was very slick. Staff were eager to help and exceptionally well trained, in particular the dinner service staff in El Jardin. Nothing was too much trouble.

Stayed in September 2024

Breakfast was chaotic. We had four breakfasts, and apart from 1 breakfast - it was inconsistent, lacking management, and needed more staff or allocating staff to serve certain tables. One member of staff (who also works at the BC) was adept at passing tables with dirty plates, clients needing service, and merely collecting one coffee cup and returning it to the kitchen! The current breakfast service (of food) needs to be reviewed. A neighbouring table waited 45 minutes to feed their three children,

When service was provided, the food.

Stayed in August 2024

Nothing

Everything is amazing Improve the music in the beach club such as a DJ Better beach club atmosphere

Stayed in July 2024

Absolutely nothing - loved everything about it

Stunning property with fabulous pool and beach club.

Stayed in July 2024

TV stations could be better. With so many British guests disappointed that there were not UK channels and Sky Sports. Would expect this is such a wonderful 5 Star hotel.

Fantastic! Best meal of the day!

Stayed in May 2024

Same Items on the menu were priced differently in their restaurants. Example a pasta dish was cheaper in Don Giovanni and the exact same dish was more at the beach club and the family pool bar

The staff were exceptional and the hotel its self was stunning. I have previously stayed in the 2nd best room with the pool and this time it was a suite and I was surprised how immaculate and well appointed it was. I loved how you could smell the jasmine and the roses wherever you went.

Stayed in May 2024

The WiFi in the resort was poor and inconsistent, dropping you off the service quite consistently. The only issue in what was otherwise a delightful stay.

Everything phenomenal from the facilities through to the service from all the staff.

Stayed in April 2024

The architecture, the environment, peace and quiet.

Stayed in March 2024

Kettle and tea in room

Stayed in November 2023

That I couldn’t stay longer!

The attention to detail and the luxury of the place

Stayed in November 2023

No criticisms really at all. The internet is a little hit and miss but when we mentioned it they were very keen to help,

Fabulous staff- they can’t do enough for you. Incredible rooms. The height of luxury. We will hopefully return for our third visit

Stayed in September 2023

Food is amazing. Great facilities - large rooms, multiple pools for sunbathing, good gym, etc.

Stayed in September 2023

Everything was fantastic

Stayed in August 2023