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Reviews of Bull Eugenia Victoria & SPA 3 stars

Avenida Gran Canaria, 26, 35100 Playa del Ingles, Spain

#224 of 592 hotels in Playa del Ingles

Guests' Choice

Review score

Based on 200 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    The beds are right next to the entrance door, and one hears everything. Some guests and room doors are really noisy. You hear everything at any time! This was disturbing during the night.

    The food, drinks and the wellness & spa area are really good.

    Stayed in August 2025

  • Reviewed: 20 July 2025

    7.0
    Time Travel to the 80s… With a 2000s Paint Job
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The rest feels frozen in time: 90s pool, crowded sunbed chaos, a 30-minute hike to the beach, vintage furniture that screams 1970s, and enough noise to make you rethink family-friendly hotels.

    The spa is absolutely fantastic, spotless, and easily the highlight of the whole stay; food is decent (if a bit repetitive), and the all-inclusive deal is fair for the price.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Great place to spend a week, enjoyed camel ride and sand dunes which is 5 minutes drive from here.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights

    One of the kids fell down while playing and disturbed the barricade in mini disco and a staff was rude to her for doing so without asking if she was ok.

    We opted all-inclusive. Enjoyed breakfast, lunch and dinner. Kids enjoyed pool, mini disco and play area. Interesting part was different events which was scheduled every evening.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Best all inclusive I've been to for a while!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing that affected my stay xx

    Loved that the kids are allowed in the spa in the mornings, my sons 1st time and the spa itself is fantastic! Love that they don't let people keep sunbeds for hours that they are not using! Everyone was super friendly that works there!

    Stayed in June 2025

  • Reviewed: 12 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Indoor kids club was to cold. No good when is outside +30 and inside air conditioning was set on 16. So our kids were not well next few days.

    Wellness,food,place,friendly personals

    Stayed in June 2025

  • Reviewed: 9 May 2025

    7.0
    Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bed in front of the door isn’t good. Early breakfast has too less options.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Very nice for adults and kids. Very good value in all inclusive.
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 10 nights
    • Submitted via mobile

    The manager in the buffet was rude.

    Very good service and value. All inclusive was very good.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    7.0
    Nice but would not stay there again.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    We were 9 people together but we could not sit together at dinner or lunch because there was no table that took more than 6 people at a time. We were not allowed to move tables or chairs around. This is not exactly what you expected at a hotel that advertised as a family friendly hotel.

    Good place to stay with children as long as you are not more than 6 persons together.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    7.0
    It was good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 14 nights

    There vere no tea kettel cups and spoons :-( and the towels were changed too infreguently Spa was great but there was no hair salon. Dinner could be better

    Spa was great and the sunbathing facilities

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    beutiful place and nice staff but the food are not testy
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights

    The attituse of canteen manager that caused my hoiliday become unpleasent. once we got some food and one of my family share it with me and my wife One of them staff spied on us and went told the manager and he came front of us told off that we did not expect that and he could have done this situation much better , we did comlplain but still waiting for his appologize

    everything were fine and we were All Inclusive people and we used the facility as much as we could. Spa & Pool & room were very nice and clean but need to update some of parts as they are become old and not very nice

    Stayed in February 2025

  • Reviewed: 31 December 2024

    8.0
    Very nice hotel with great added value of the wellness area in December.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Would be nice to have some tea pot, coffee and tea in the room or at least on the floor would be nice addition.

    Everything was great! Especially the towels, spa area and the stuff - big value! Great variaty of the foods during breakfast and dinner. Nice location in short walking distance to everything.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    8.0
    Nice hotel, mostly for elder people
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We had a car, so no big deal but the location is not the best. Only few families, it is designed mostly for retired couples, but we didn’t really mind

    The hotel is really clean, staff was mostly nice. Our housekeeper lady was super friendly and the restaurant team also really good. Few grumpy man at the bar in the evening Evening entertainment was very good, the animation team is great

    Stayed in December 2024

  • Reviewed: 6 December 2024

    7.0
    Good Holiday
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 14 nights
    • Submitted via mobile

    Too much security at entrance gate all day

    High standard hotel. Family hotel.

    Stayed in December 2024

  • Reviewed: 16 November 2024

    7.0
    I would definitely recommend this hotel but maybe eating out at restaurants would be a better choice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Unfortunately, my only complaint would be the food. It is buffet style and locked, consistent quality. The hot food was quite often cold, but the fresh fruits and vegetables we’re always my best choice.

    The Spa is excellent with many choices for relaxation. The room was good, especially having a separate bedroom from the living area. Beautiful pool in the middle of the hotel.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    8.0
    Great stay and good value for money . Minor points raised
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 5 nights
    • Submitted via mobile

    Some tired areas of the property ie cracked tiles around the pool areas and on the room balcony’s too. Some of the staff in the Buffet restaurant were quite rude and unaccomadating at times and the restaurant was chaotic . Sittings might be the way forward here . Overall I had a great stay and would definitely return .

    Large clean bedrooms and plenty of sunbeds available . Free use of spa is plus . Good facilities for kids , ie nice play area , pools . Snack bar great and fantastic burgers . Also they have fresh to order bar ie tapas , Caesar salads etc . All inclusive drinks were okay , only tried beer , wine and G and T , so can’t comment on the rest . Girls around the pool bar were lovejy , smiling , singing and welcoming .

    Stayed in November 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Cocktails were disgusting but beer was nice and at a great price for half board residents.. Waiting for the lift during busy times could take 5 -10mins Lights in the corridor shine through the bedroom window but other than that we had a fantastic stay

    Everything

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Overall we had a great time, very nice and friendly staff that were eager to help.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The toilet paper is too thin, we ended up clogging the toilets multiple times sadly. The entertainment was catered to old people, so as a young couple he thought it was a bit boring. The parasols flew away because some were faulty and became very dangerous! A little disappointing that the smoking zones were so tiny.

    Lots of stuff to do, not far from the beach, shopping and nightlife.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    The heated kids pool was great, the food was nice good selection for breakfast.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    dentro das expetativas
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    Do estacionamento,

    spa e zona exteriores excelentes

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    In 7 nights, sheets were never changed although they said that change it every 5 days. If you want an umbrella, be ready to wake up very early, at 6am 2/3 already have a towel and they don't do much about it. Shameful

    Pools are great. Food, although it's very much oriented to English and German people, has a good variety and it's tasty.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Overall a very relaxing stay.
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 12 nights
    • Submitted via mobile

    Leaking shower door leading to a flooded bathroom floor. Breakfast and dinner can be very chaotic. No availability for a late check out (3 times in a row now) or courtesy room available on day of checkout.

    Varied choice of food at meal times. Clean hotel Excellent spa Lovely large room Staff friendly.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    A Kids buffet in restaurant would be good.

    Hotel was really nice, excellent facilities, spa free to use every day, restaurant always found a table , plenty of sun beds , great for kids. Good location. Also separate a la carte at lunch no need to book .Great snacks .Helpful staff .

    Stayed in July 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 8 nights
    • Submitted via mobile

    Food.

    Facilities

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    The rooms could definitely use some refreshing - they are OK, but not very modern. There are no pillows! The thing they call a pillow is non-existent. The rooms are not really sound-proof, so ask for a room away from the elevators - especially because the sleeping area of the room is right by the entrance door. The TV is miniscule in size.

    Good location, albeit at a distance from the beach. Decent food selection. Limited parking available (free). Gym, spa.

    Stayed in May 2024

Showing 1 – 25

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