Pedro Alonso, 13, 11402 Jerez de la Frontera, Spain
#27 of 37 hotels in Jerez de la Frontera
Guests' ChoiceBased on 74 hotel reviews
8.0Cleanliness
8.5
Comfort
8.1
Location
9.3
Facilities
7.6
Staff
9.0
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 May 2024
Richard
United KingdomNothing
Short walk to the central square & other attractions including Tio Pepe and Cathedral. Double bedded room for one with small balcony and good ensuite. Hotel situated in cobbled street where pony & trap passed a few times. Reception were brilliant.
Stayed in May 2024
Reviewed: 11 April 2024
Juan
SpainNothing remarkable in this topic
Location, cleanliness and attitude of the personnel
Stayed in April 2024
Reviewed: 9 April 2024
Helen
NicaraguaNoisy room and we had asked for double bed not 2 singles (but this was not a major problem just a detail)
Central, good price, clean
Stayed in April 2024
Reviewed: 6 March 2024
Couple
United KingdomA little modernisation in the bathroom. However it was very clean.
Extremely friendly and helpful staff in a budget hotel - very close to excellent tapas bars, bodegas, city landmarks and live flamenco.
Stayed in March 2024
Reviewed: 2 March 2024
Sotirios
GreeceParking is not allowed in many places in the public road outside the hotel. The underground parking of the hotel is not a comfotable one. Parking is not included in price of accomodation. The charge of the parking was reasonable.
The reception emploees were very friendy and helpful. The location is very near to the city center. You can find restaurants, pubs and cafe around.
Stayed in February 2024
Reviewed: 27 February 2024
Nik
United KingdomShower.
Great staff, spotless room. Great value.
Stayed in February 2024
Reviewed: 10 November 2023
Kryzsztof
PolandAir conditioning was quite weak, it took quite a long time to cool the room to good temperature. Besides that everything fine
Stayed in October 2023
Reviewed: 22 October 2023
Mikhail
IsraelWhen we arrived, a vert pleasant and welcoming man at the reception met us and everything. However at night, when we had a problem with wi fi, another receptionist was rude and not helpful. Luckily, the first guy we met in the morning helped us. The bathroom has a very weird door, so you don't have much privacy.
A nice hotel in the center with private parking. Close to everything you need.
Stayed in October 2023
Reviewed: 30 September 2023
Brian
United KingdomReally liked it here. Would stay again for sure
Stayed in September 2023
Reviewed: 25 September 2023
Johangib
GibraltarCould have had extra pillow available in the closet.
Clean and comfortable. Very close to the city centre and nice restaurants/bars close by. Good wi-fi. Good value for money.
Stayed in September 2023
Reviewed: 5 September 2023
Michael
United KingdomParts of the hotel looking a bit tired but it’s clean and comfortable. A bit strange leaving the key at reception every time you leave.
Clean, simple room. Quiet at night. Powerful hot shower. Aircon worked well.
Stayed in September 2023
Reviewed: 1 September 2023
Rustam
United KingdomThere are no door hanging tags to tell cleaner not to clean, so you have to catch the cleaner yourself, or notify the reception if you don't want anyone intruding.
Location is central, walking distance to the cathedral, plenty of tapas and wineries. Room is cleaned daily. Staff very friendly. Parking situation: paid street parking is available in front of the hotel and on the side streets but very busy. We were coming back very late in the night and it was almost impossible to find the spot unless you have Fiat 500 or smth similar. Haven't used paid parking that hotel provides. More expensive (7-15 euros per day) paid underground parking is available around the hotel.
Stayed in August 2023
Reviewed: 20 August 2023
Debra
SpainNoisy and lack of facilities
Location
Stayed in August 2023
Reviewed: 1 May 2023
Beth
AustraliaThe shower was temperamental and the walls are thin so noise could be a problem... but it only really bothered us a couple of times.
The staff were amazing and attentive. They were super friendly and always happy to help us. The room was a lot bigger and better equipped than we expected (it was very spacious and had a stove and fridge) and everything was very clean. It was like living in an apartment... with furniture that was just a little dated. The location is great and it was super handy to have parking onsite.
Stayed in May 2023
Reviewed: 10 March 2023
Ferran
Switzerlandstaff was extremely kind, location is excellent, cleanlyness also a plus
Stayed in March 2023
Reviewed: 24 February 2023
Silvia
Spainperfect location, right in the historical centre...Rooms were very clean and that was the most important. Otherwise hotel and rooms are "vintage" style ;-) Overall very good stay.
Stayed in February 2023
Reviewed: 26 September 2022
Michael
United KingdomFriendly staff. Ideal location near centre of city. Train and bus station within walking distance.
Stayed in September 2022
Reviewed: 13 September 2022
Jeanette
United KingdomWould have preferred to be able to lock the bedroom door from the inside.
Perfect location to explore the old town.
Stayed in September 2022
Reviewed: 12 September 2022
Christine
United Kingdomnothing
really clean! the staff very very helpful and the room was actually a little apartment
Stayed in September 2022
Reviewed: 22 April 2022
Ana
SpainThe room wasnt't so clean and room smelt of cigaret in non smoking room. We coudn't locked the doors from the inside.
Good location, kind staff.
Stayed in April 2022
Reviewed: 17 April 2022
Marie
Czech RepublicHotel is right in center. possibility of paid parking in garage. we had flat with kitchen, fridge,.. Clean bathroom.
Stayed in April 2022
Reviewed: 4 March 2022
Annika
GermanyThe beds and decor were rather old and the room was rather dark
The hotel has parking with the building (however, it does cost 7€ per night), the staff was friendly and attentive but mainly spoke Spanish, the lobby was kinda cool because it was very old fashioned
Stayed in February 2022
Reviewed: 19 December 2021
Gwen
United KingdomIt would be good to be able to lock the door from the inside of the room
Great comfy hotel
Stayed in November 2021
Reviewed: 24 November 2021
Marco
ItalyWifi didn't work at all in the room. Outdated furniture and appliances, the hair dryer almost exploded in my hands.
Spacious room, central location, secured parking.
Stayed in November 2021
Showing 1 – 25
Bredene, Belgium
Mahango, Namibia
Saint-Rémy-de-Provence, France
Rio Branco, Brazil
Arraial d'Ajuda, Brazil
Salem, India
Morzine, France
Sterling, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content