Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Community of Madrid hotel reviews
  4. Pinto hotel reviews
  5. Reviews of Apartamentos Plaza de Santiago - Estudios Turisticos - 1 LLAVE

Reviews of Apartamentos Plaza de Santiago - Estudios Turisticos - 1 LLAVE 1 stars

Plaza de Santiago, 1, 28320 Pinto, Spain

#8 of 13 hotels in Pinto

Guests' Choice

Review score

Based on 86 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.2

  • Value for money

    8.4

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 7 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 2 nights
    • Submitted via mobile

    Mentioned before that the shower head attached was uncomfortable. The apartment was not very clean this time, especially the bath which had black sports and stains. Also the temperature was very cold when I checked in, but just turned the air conditioner off.

    Second time booking and had another comfortable stay for a good price. Location was safe and convenient with easy transport access to Madrid, TV with Netflix is a plus, and staff was attentive on WhatsApp. The apartment has all the facilities required. There's also a restaurant in the building and a vending machine in the lobby with drinks, snacks, sandwiches and coffee.

    Stayed in September 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nice location, good enough cleanliness (the toilet in the en suite had a bad smell) and WiFi was weak, bad if you need to entertain kids, but overall, it was good for what we needed it

    Stayed in April 2025

  • Reviewed: 2 April 2025

    9.0
    Great location near a train line to the city. Loved Pinto, a small, quaint town. Nice and clean.
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 7 nights

    The bed had to be pulled down and up everyday day, due to the small space. It was a heavy unit and a hassle.

    Clean and tidy with adequate facilities.

    Stayed in March 2025

  • Reviewed: 26 November 2024

    9.0
    Good for price, everything we needed
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    Shower head, you can't move it. No human contact although it wasn't an issue since staff was attentive via WhatsApp. Could have more kitchen utensils.

    Clean, good size, close to public transport, good facilities in the area, TV with Netflix, comfortable bed, well equipped, staff attentive, easy and early check in. Good for price, will come back.

    Stayed in November 2024

  • Reviewed: 17 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One bed Attic Studio with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    The location.

    Stayed in October 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There wasnt a kettle and owen and washing maschine :(

    2 bathrooms - super !

    Stayed in September 2024

  • Reviewed: 24 July 2024

    9.0
    I was happy with my experience
    • Leisure trip
    • Solo traveller
    • Studio Standard
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit minutes walking from pinto train station

    The property had everything I needed, i was satisfied

    Stayed in July 2024

  • Reviewed: 29 May 2024

    8.0
    Very good value
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were thin and insufficient. Only bad thing about the property

    Location fine .

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lack of some basic elements in the kitchen as individuals or tablecloth. Additional blankets were not available.

    Calm area, very close to the train station and other facilities.

    Stayed in April 2024

  • Reviewed: 3 December 2023

    9.0
    perfect, quiet, nice and warm
    • Leisure trip
    • Solo traveller
    • Studio Standard
    • Stayed 2 nights

    the tv wasnt working, but thats it

    once i got access it was perfect, it took me a while to get a good internet connection to read the manual code, after i got wifi it was perfect

    Stayed in December 2023

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Non Iron Toilet must have bump spray to wash.

    2 bathrooms Beds Kitchen Air conditioning

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 4 nights
    • Submitted via mobile

    The building was a bit old, we had water leaking from the ceiling from where the AC unit was.

    The check-in process was very simple, all done through your phone, digital keys, etc… might be a problem if you didn’t have service/wifi. Good AC.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    8.0
    Great choice, 25 minutes to the center of Madrid. Pinto is also a great place to look around.
    • Leisure trip
    • Family with young children
    • One bed Attic Studio with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    no caps only glasses

    very clean and close to Madrid

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two beds Attic Studio with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The terrace had high walls (so no view), shower was a bit uncomfortable

    Self check-in was organized well, the room was clean, there were cooking facilities

    Stayed in May 2023

  • Reviewed: 14 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 5 nights
    • Submitted via mobile

    The apartment was quite small but tidy. In my honest opinion just a regular hotel room. The photos on Booking.com displayed an entire apartment not the two bed room we got.

    The staff was very nice. The price on the apartment was the best that we could find in all of the Madrid area. Really happy with the price.

    Stayed in April 2023

  • Reviewed: 21 November 2022

    8.0
    Convenient
    • Business trip
    • Couple
    • Studio Standard
    • Stayed 23 nights
    • Submitted via mobile

    Lack of human contact. Instructions for key code use are not clear

    Very easy to travel to Madrid Sol by train

    Stayed in November 2022

  • Reviewed: 5 June 2025

    10
    Best place to stay
    • Leisure trip
    • Couple
    • Two beds Attic Studio with Terrace
    • Stayed 21 nights
    • Submitted via mobile

    There is few things could improve like ahand showers instead how is the shower now , umbrella for the trace specially in summer cause is hot and even in winter if It's rain . Last electric kettle

    I like that it in quite aria and fact even the building is quite as there is people stay in but u don't hear any noise . The building is very clean and the staff so friendly.

    Stayed in June 2025

  • Reviewed: 21 February 2025

    10
    Very good place, small but perfect for trip
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    Very quiet and comfortable

    Very clean

    Stayed in February 2025

  • Reviewed: 25 July 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    In our room there were not enough pillows. When we asked the staff about it they weren't very helpful and nice. The manager, small tiny man said "it is enough pillow for me to sleep, I use the same at home" and my husband 190cm high big man with broken shoulder had to accept this explanation ?? He needs at least two big pillows but not one tiny-tiny one. and they entered our room without our permission. We didn't stay there and moved to another hotel but we never received our refund from this hotel.

    Stayed in June 2024

  • Reviewed: 22 July 2024

    10
    Visit the place TOTALLY WORTH IT
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, I LOVE EVERYTHING

    The place was exceptionally beautiful. Small town but it was so beautiful. Near to restaurants and grocery stores. Best place I stayed so far.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two beds Attic Studio with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    La ducha horrible

    Stayed in July 2024

  • Reviewed: 30 May 2024

    5.0
    Too noisy because of lack of soundproofing in rooms. Met our needs in term of room facilities and location for local ame
    • Leisure trip
    • Couple
    • Studio Standard
    • Stayed 4 nights
    • Submitted via mobile

    We was not 100% pleased with our stay. The rooms are not soundproof in the slightest. We could hear people’s conversations next door every night until very late and children were playing in the corridor outside their room and our room with their room door open until the early hours one of the nights. We were also woken up by the neighbouring rooms shower in the early hours of the morning (around 5am) and I’m assuming, if it was the same as the shower in our room, the water falls so heavily it is excessively loud when hitting the base of the bath. We had to put the air conditioner on to drown out the noise every night. The walls were also stained. The shower head was taped together.

    Contactless check in. Vending machine in lobby. Visually appealing, especially from the outside and the lobby in comparison to other accommodations in the area. Restaurant and bar on site. Close to local amenities, bus stops and train station. Lots of storage in the room. Fridge in the room was very nice to have to keep beverages cold. Air conditioning and heating. Close to parque Warner by bus.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Studio Standard
    • Stayed 6 nights
    • Submitted via mobile

    Very comfortable, clean place. Easy to check-in and resppnsible host

    Stayed in April 2024

  • Reviewed: 17 May 2024

    5.0
    Good location but will not come back
    • Couple
    • Studio Standard
    • Stayed 7 nights
    • Submitted via mobile

    The room seemed not clean then my partner got issues with her nose and skin. We did not meet any staff and nobody asked how we were. We stayed for one week but no clean up or towel changes. The noise isolation is bad, you can basically can hear anything from adjacent rooms.

    The location is good. It is just less than 10 minutes to the station.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: