Plaza de Santiago, 1, 28320 Pinto, Spain
#8 of 13 hotels in Pinto
Guests' ChoiceBased on 86 apartment reviews
8.3Cleanliness
8.4
Comfort
8.2
Location
8.7
Facilities
8.3
Staff
8.2
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 7 September 2025
Nathalia
United KingdomMentioned before that the shower head attached was uncomfortable. The apartment was not very clean this time, especially the bath which had black sports and stains. Also the temperature was very cold when I checked in, but just turned the air conditioner off.
Second time booking and had another comfortable stay for a good price. Location was safe and convenient with easy transport access to Madrid, TV with Netflix is a plus, and staff was attentive on WhatsApp. The apartment has all the facilities required. There's also a restaurant in the building and a vending machine in the lobby with drinks, snacks, sandwiches and coffee.
Stayed in September 2025
Reviewed: 7 April 2025
Carlos
United KingdomNice location, good enough cleanliness (the toilet in the en suite had a bad smell) and WiFi was weak, bad if you need to entertain kids, but overall, it was good for what we needed it
Stayed in April 2025
Reviewed: 2 April 2025
Tracy
AustraliaThe bed had to be pulled down and up everyday day, due to the small space. It was a heavy unit and a hassle.
Clean and tidy with adequate facilities.
Stayed in March 2025
Reviewed: 26 November 2024
Nathalia
United KingdomShower head, you can't move it. No human contact although it wasn't an issue since staff was attentive via WhatsApp. Could have more kitchen utensils.
Clean, good size, close to public transport, good facilities in the area, TV with Netflix, comfortable bed, well equipped, staff attentive, easy and early check in. Good for price, will come back.
Stayed in November 2024
Reviewed: 17 October 2024
Hien
HungaryThe location.
Stayed in October 2024
Reviewed: 6 September 2024
Barbara
LithuaniaThere wasnt a kettle and owen and washing maschine :(
2 bathrooms - super !
Stayed in September 2024
Reviewed: 24 July 2024
Sara
MoroccoIt’s a bit minutes walking from pinto train station
The property had everything I needed, i was satisfied
Stayed in July 2024
Reviewed: 29 May 2024
Colin
United KingdomPillows were thin and insufficient. Only bad thing about the property
Location fine .
Stayed in May 2024
Reviewed: 29 April 2024
Sonia
PortugalLack of some basic elements in the kitchen as individuals or tablecloth. Additional blankets were not available.
Calm area, very close to the train station and other facilities.
Stayed in April 2024
Reviewed: 3 December 2023
Jeroen
Netherlandsthe tv wasnt working, but thats it
once i got access it was perfect, it took me a while to get a good internet connection to read the manual code, after i got wifi it was perfect
Stayed in December 2023
Reviewed: 8 August 2023
Conceicao
KuwaitNon Iron Toilet must have bump spray to wash.
2 bathrooms Beds Kitchen Air conditioning
Stayed in July 2023
Reviewed: 17 July 2023
Maryam
United StatesThe building was a bit old, we had water leaking from the ceiling from where the AC unit was.
The check-in process was very simple, all done through your phone, digital keys, etc… might be a problem if you didn’t have service/wifi. Good AC.
Stayed in July 2023
Reviewed: 7 June 2023
Szabolcs
Hungaryno caps only glasses
very clean and close to Madrid
Stayed in June 2023
Reviewed: 31 May 2023
Marfa
BelgiumThe terrace had high walls (so no view), shower was a bit uncomfortable
Self check-in was organized well, the room was clean, there were cooking facilities
Stayed in May 2023
Reviewed: 14 April 2023
Vilhjálmur
IcelandThe apartment was quite small but tidy. In my honest opinion just a regular hotel room. The photos on Booking.com displayed an entire apartment not the two bed room we got.
The staff was very nice. The price on the apartment was the best that we could find in all of the Madrid area. Really happy with the price.
Stayed in April 2023
Reviewed: 21 November 2022
Ricardo
PortugalLack of human contact. Instructions for key code use are not clear
Very easy to travel to Madrid Sol by train
Stayed in November 2022
Reviewed: 5 June 2025
Victor
MaltaThere is few things could improve like ahand showers instead how is the shower now , umbrella for the trace specially in summer cause is hot and even in winter if It's rain . Last electric kettle
I like that it in quite aria and fact even the building is quite as there is people stay in but u don't hear any noise . The building is very clean and the staff so friendly.
Stayed in June 2025
Reviewed: 21 February 2025
Emily
MaltaVery quiet and comfortable
Very clean
Stayed in February 2025
Reviewed: 25 July 2024
Anna
SpainIn our room there were not enough pillows. When we asked the staff about it they weren't very helpful and nice. The manager, small tiny man said "it is enough pillow for me to sleep, I use the same at home" and my husband 190cm high big man with broken shoulder had to accept this explanation ?? He needs at least two big pillows but not one tiny-tiny one. and they entered our room without our permission. We didn't stay there and moved to another hotel but we never received our refund from this hotel.
Stayed in June 2024
Reviewed: 22 July 2024
Rowena
SpainNothing, I LOVE EVERYTHING
The place was exceptionally beautiful. Small town but it was so beautiful. Near to restaurants and grocery stores. Best place I stayed so far.
Stayed in July 2024
Reviewed: 7 July 2024
Beatriz
SpainLa ducha horrible
Stayed in July 2024
Reviewed: 30 May 2024
Finley
United KingdomWe was not 100% pleased with our stay. The rooms are not soundproof in the slightest. We could hear people’s conversations next door every night until very late and children were playing in the corridor outside their room and our room with their room door open until the early hours one of the nights. We were also woken up by the neighbouring rooms shower in the early hours of the morning (around 5am) and I’m assuming, if it was the same as the shower in our room, the water falls so heavily it is excessively loud when hitting the base of the bath. We had to put the air conditioner on to drown out the noise every night. The walls were also stained. The shower head was taped together.
Contactless check in. Vending machine in lobby. Visually appealing, especially from the outside and the lobby in comparison to other accommodations in the area. Restaurant and bar on site. Close to local amenities, bus stops and train station. Lots of storage in the room. Fridge in the room was very nice to have to keep beverages cold. Air conditioning and heating. Close to parque Warner by bus.
Stayed in May 2024
Reviewed: 26 May 2024
Soroush
NetherlandsVery comfortable, clean place. Easy to check-in and resppnsible host
Stayed in April 2024
Reviewed: 17 May 2024
Hoang
VietnamThe room seemed not clean then my partner got issues with her nose and skin. We did not meet any staff and nobody asked how we were. We stayed for one week but no clean up or towel changes. The noise isolation is bad, you can basically can hear anything from adjacent rooms.
The location is good. It is just less than 10 minutes to the station.
Stayed in May 2024
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