Avenida General, 12 (bajo), Barajas, 28042 Madrid, Spain
#425 of 483 hotels in Madrid
Guests' ChoiceBased on 1202 hotel reviews
7.4Cleanliness
7.7
Comfort
7.6
Location
8.4
Facilities
7.2
Staff
8.6
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 3 September 2025
Steven
United KingdomThe hotel was fine and is close to the airport. The 101 bus stops on the plaza a very few minutes walk away and will take you to the airport for !.50 Euros.
Stayed in August 2025
Reviewed: 31 August 2025
Manuel
FranceFurniture could well be updated
Well located suitable for early Barajas airport flights
Stayed in August 2025
Reviewed: 27 August 2025
Rachel
United Kingdomnear the airport, clean
Stayed in July 2025
Reviewed: 27 August 2025
Giuliana
BrazilShower was cold (but I don't know if it was my mistake), fhe bedsheets were not great, a bit itchy. Slopped ceiling as well, made the room feel very hot. Not the worst experience, still very fair for the price
Big room, very nice lobby and location is very convenient from airport. Paid 7 euros for an uber from terminal 1
Stayed in August 2025
Reviewed: 19 August 2025
Theswiss
United KingdomThe area is a bit boring.
Convenient for a quick sleep before or after a flight. Air conditioning was nice.
Stayed in June 2025
Reviewed: 16 August 2025
Lobanov
KazakhstanNothing at all
Hola! It's a really good hotel. I liked a thing you can come in 24/7 any time. It's comfortable because this hotel is near the Airport.
Stayed in August 2025
Reviewed: 9 August 2025
Neil
United KingdomDifficult to find, but staff are friendly and room comfortable
Characterful hotel in nice area close to Madrid Airport
Stayed in May 2025
Reviewed: 3 August 2025
David
AustraliaGood location before flying next day
Stayed in August 2025
Reviewed: 12 July 2025
Stamboliev
Bulgariathere arent charging sockets around the bed the air conditioner doesn't work and the the water from the reception was very expensive for 300ml and it is not as close to the airport as you expected not walkable you need uber or taxi
the room was big and the bathroom was bigger than expected
Stayed in July 2025
Reviewed: 7 July 2025
Robin
United StatesLocated a $25 taxi ride from the airport and offering reasonably comfortable accommodation for one night, the hotel is fine. A two-minute walk away is a pleasant, tree-lined plaza with several bars, restaurants and a taxi rank.
Stayed in July 2025
Reviewed: 3 July 2025
Donnell
United StatesThe staff was extremely kind, caring, and courteous and the property provided easy and quick travel time by city bus to the airport which was an economical option.
Stayed in July 2025
Reviewed: 26 June 2025
Charles
SpainGarage door not working so no one could use the garage (we booked the hotel so we could park overnight and drive to the airport in the morning with the rental car). The information says you can take the bus 101 to the airport - this is not true if you have large suitcases. The bus only allows small suitcases.
Good value for money.
Stayed in June 2025
Reviewed: 15 June 2025
Glenn
SpainThe bed needs more than 1 pillow. There is no on-site parking. Once a grand hotel, clean but very worn carpet in bedroom. All in all though a very good value for location.
Location great, price exceptional, staff extremely helpful.
Stayed in June 2025
Reviewed: 10 June 2025
Anny
United KingdomStayed here 2 nights, once at the beginning and once at the end of our tour. The first night we were in not so nice a room as on the second night. 1st night, small room and a strange smell, no glasses in the bathroom. 2nd night much nicer room, glasses available, larger room.
Location, close to a small square with a selection of eating places. Staff were friendly.
Stayed in June 2025
Reviewed: 9 June 2025
David
United KingdomThe Hotel Don Luis is exactly what you'd expect after reading any of the reviews - shabby, dilapidated, and in need of alot love and attention. That said, for the price you pay and it's location, I don't think there's much cause for complaint. It's ideal if you're looking for somewhere to spend the night before catching an early-morning flight, but that's about it. You wouldn't really want to stay any longer than that.
Stayed in June 2025
Reviewed: 5 June 2025
Alexander
CanadaThis hotel has two advantages: relatively cheap and walking distance to the airport. The Internet is acceptable. There is nothing else to say in terms of advantages: this is a tired place that has not seen repairs for a long time, the carpets are worn to holes, there is no breakfast. Just a place to spend the night, which is still better than sleeping in the airport.
Stayed in May 2025
Reviewed: 1 June 2025
Schmitt
SpainSee above
There was no breakfast. The dinning rooms were closed. The staff was exemplary but there was only one outlet available in the room and a second in the bathroom. The carpets were so worn there were holes in it and the padding was completely gone so the floor felt like cement. It looked like the windows had not been cleaned for weeks.
Stayed in May 2025
Reviewed: 1 June 2025
Xiaojing
ChinaNo power outlet near the bed to charge the phone.
Close to the airport.
Stayed in May 2025
Reviewed: 29 May 2025
Munir
United StatesThe carpeting in the room was old, thin and stained in some places. It would be good for this hotel to remove all carpeting and use wood or vinyl flooring. This would improve the experience/atmosphere tremendously. The room lacked accessible electrical outlets near the desk and nightstand for charging devices. Otherwise the room was fine.
The location with access to an inexpensive bus to the airport was excellent. The room was spacious. Good cafe nearby for breakfast in the morning. Adequate for an overnight if you set your expectations for a "no frills" atmosphere.
Stayed in May 2025
Reviewed: 26 May 2025
Max
IsraelIt was ok for an overnight stay. That's it nothing more
Close t airport
Stayed in May 2025
Reviewed: 22 May 2025
Anthony
United KingdomStates its near the Airport, it isn't, its either a 40 minute walk or €22 taxi ride. On Booking.com it states right near airport which it certainly isn't.
OK for a one night solo football trip. Close to a nice little square with bars and restaurants.
Stayed in May 2025
Reviewed: 22 May 2025
Carlos
ColombiaBed was uncomfortable and room was too hot.
Clean and friendly service
Stayed in May 2025
Reviewed: 20 May 2025
Timothy
AustraliaBed was uncomfortable, pillows were very average.
Close to the airport.
Stayed in April 2025
Reviewed: 19 May 2025
Ava
SpainVery warm, the heating was constantly on.
Close to the airport!
Stayed in April 2025
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