The main thing we had a problem with was the dinks during lunch and dinner. Since you have to wait for a sever to get to your table to take a order and for us that would usually take about 25-30 mins which means that we were almost done eating by the time we got our drinks. There is a bar area where u can go to order but when i went there I was usually told to sitt down and wait for a server.

Good facilities. Very good food and a lot of different foods to chose from. Nice to be able to try different cuisines every day. We also enjoyed the lokation as we were close enough to the big tourist beaches at arenal and palma so that we could get there if we wanted but far enough so that we were able to get a bit of peace and quiet.

Stayed in August 2025

Loud sound of music after 21:00 since we have a toddler who needed to sleep.

Pool area and slides were great.

Stayed in August 2025

Our room !! We were there for 3 night we book 2 room first day there was a very bad smell from the toilet and I complained about it and the guy says will put some chemical to fix but still the same and also there were still issues bt it the were resolved . Housekeeper didnot changed the second room towels . Bedside charging ports is not available in all rooms . I made a complain in the kitchen about the bad taste and spell in a red pot bean

A big thanks to Moustafa a pleasant guy and he was so helpful gracias. And the other staff as well well nice . Entertainment catered to all age group especially the 90 music. The location is closer to attractions like the beach an aqua land

Stayed in August 2025

The rooms could have been cleaner. The bathroom already had some mold around the bathtub and we found some hair on the bed sheets. The restaurant, especially for the live stations had long queues but it is understandable if the hotel guests eat all at the same time. Some dishes were already portioned so you were able to take it faster. The hotel is a bit far from the beach but you can reach it in minutes with car or taxi.

The hotel has great facilities, especially for families and kids. There is a game room, a pool for small kids with different slides and also 2 big slides for not only children but also adults. They have a kids club with a play ground, mini golf, tennis court and a volleyball court. They have Staff offering different activities every day, such as aqua gymnastics, water polo, yoga. Every night at 8:30pm there is a kids mini Disco and from around 9pm entertainment for everyone, such as live music- every day different acts and all very entertaining. The restaurant in the evening offers different theme nights such as an Italian night, Asian night, Tex-Mex night, Spanish, oriental and there is always cooking live stations. The breakfast offered a variety of dishes, a live egg station, pancakes, waffles. Everyone will find something to eat. The Lunch is standard and nothing special but most dishes tastes good. All the kitchen and restaurant staff were very kind and hard working. We always felt welcomed. You can add All-inclusive for additional charge and it is worth it. All drinks are included ( restaurant, pool bar, bar in the evening). We can definitely recommend this hotel to families.

Stayed in August 2025

The room were a bit small for 3/4 people. The elevators sometimes don’t work properly.

Very clean, great location, good breakfast and friendly staff.

Stayed in August 2025

The food for dinner that we paid one time was not what we expected. I am happy that we booked with breakfast only. There was no air conditioner in the corridors and the restaurant- except of the main desk and it was so hot.

The place is so calm and we loved our family time with the kids. The hotel was wonderful to rest thanks to the trees surrounding the hotel. The kids water slides and pool were amazing.

Stayed in July 2025

Spacious and lots of activities

Stayed in July 2025

More information about local village and things to do. More excursions to other parts of the island.

Staff were great. Everything needed on site. Good swimming pool. Quiet area Wide choice of food at meal times.

Stayed in July 2025

No easy access to the beach

Clean, Comfortable, and Friendly Great hotel with clean rooms, all the necessary amenities, and very kind, helpful staff. A pleasant and comfortable stay overall. Highly recommended!

Stayed in July 2025

At times on an evening and by the pool the music they played was not very versatile we found it was aimed more towards the french. I think they should play a variety of music to cover all nationalities who use the facilities. Also i think at times they needed more staff on the bar as was only 1 bar open at a time and you could be waiting in the que a little while which is not ideal.

The staff were very friendly. I like that they didnt open the pool gate until 10am which meant no one was reserving sunbeds and you didnt have to rush to get to the pool early. There were plenty of sunbeds around the pool. The food was really good and if you decided to do half board like we did the drinks were reasonably priced they didnt over charge. Breakfast times were good 7.30-10.30 and evening meal didnt start until 19.30-22.00. Entertainment activities by the pool were really good throughout the day. You can catch a bus to the beach which is only 10 minutes away and very easy to do or you can get a taxi, the taxi ranged between 15-20 euros but the bus for 2 people was around 5 euros one way. There isnt much to do around the hotel there are a few restaurants nearby, pharmacy, tobacco shop and a supermarket which sells everything you can think off so if you forget anything dont worry just go there. The hotel was really beautiful and very clean. We got a brilliant view from our room of the hotel grounds and the room was very spacious.

Stayed in June 2025

Can't really think of anything.

It was great. Everything felt really good from nice and clean pools, to kids activities, indoor pool, bar, food, friendly staff and not to forget and singer who came and made us all dance and the crew who made kids dance was brilliant too. We loved it and might look to book again in the future.

Stayed in April 2025

"thin walls", a bit noisy, but I guess people are on vacation

Comfy, clean, nice beds, nice view

Stayed in June 2025

There was no room cleaning, just changing towels and changing bed sheets.

Stayed in June 2025

At times it seemed like there was shortage of staff

Hotel was lovely and very clean. We booked family room which consisted of two joined bedrooms and two bathrooms. Room was spacious and beds were comfy. Food was good too but would like little more variety. Saying that we were never hungry and found something tasty to eat. Evening entertainment was very good, kids also enjoyed mini disco every evening. We enjoyed extra activities like table tennis and tennis. Pool was great size and plenty of beds around.

Stayed in June 2025

I stayed 4 nights and they never changed the towels in the bathroom, I would have appreciated at least 1 change because going to the beach and using suncream towels get dirty a bit faster

Location was amazing, 15 minutes from Airport and 30 from Palma city. The hotel is already in the direction of some of the most nice beaches on the south - East of the island. I rented a car so moving was quite easy the room was quite big, enough space for 2 persons for 4 nights, with a little balcony to put stuff outside Price deal I got was very good

Stayed in June 2025

Great for people with kids! Price quality incredible! They have football field, tennis courts, mini golf, a great pool for the kids. The facilities overall were pretty good. We enjoyed our time there.

Stayed in May 2025

Nice location,good,quit hotel. Good breakfast and very good dinner,recommendation.

Stayed in May 2025

So clean

Stayed in May 2025

No mirrors in the gym, no double bed, no ventilation in the bathroom

Food, location, programs, staff

Stayed in May 2025

The only thing I would say it was a bit disappointing were the mattresses. I am aware that it is a hotel and the lifespan of the mattress is relatively short considering the amount of people sleeping on it, although it was too hard and you would sink on the middle of it.

Perfect location. Only 10m drive to Palma city. Flexible check in is also a plus as we arrived at the hotel at 1:00am. Buffet breakfast was excellent, and if you are travelling with kids the hotel has activities for them. Both the staff at the reception and at the breakfast were friendly and welcoming. There is also free parking around the hotel, and super easy to find a spot.

Stayed in May 2025

At the breakfast, i find 30% not cleanable tables after dinner

Room clean, food is good, quit place, big pool.

Stayed in May 2025

Long lines during breakfast and dinner waiting for tea/coffee or water. Not always working both elevators.

The room key solution - the wristband, very comfortable. A lot of parking spaces. Great pool. Great overall location.

Stayed in April 2025

No beaches within walking distance, but close enough to Palma and the airport

Friendly staff, great swimming pool and slides for children, decent food

Stayed in April 2025

The food in the breakfast and dinner could be better. Lack of information on what was displayed to be picked and the respective allergens. Too much time to restock the food during the meals.

Good location with relaxing surroundings. The room was well cleaned and was wide enough for two persons. Even though it's a big hotel it's fast to get to the rooms using either the stairways or the elevators.

Stayed in September 2024