Babor, 5, 11500 El Puerto de Santa María, Spain
#19 of 21 hotels in El Puerto de Santa María
Guests' ChoiceBased on 40 hotel reviews
7.6Cleanliness
8.1
Comfort
7.9
Location
7.9
Facilities
7.6
Staff
8.9
Value for money
7.7
Free WiFi
7.3
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Showing 1 – 25
Reviewed: 26 May 2025
Roddy
United KingdomThere was a problem with the wifi, so we had no WiFi during our stay which was not ideal. Also, there is a small fridge in the room but it didn't cool drinks or food and I was then told that it was more like a container to keep things cool but not to cool them, but I put a bottle of water which has cooled but came the morning it was warm. It would be ideal to have small fridges in the bedrooms, this is something that would be very nice, especially during hot weather. There was no tea or coffee in the bedroom, which would've been nice as well.
The staff was very friendly. We also like the bedroom, a bit small but nice for what we needed it for. There was a small terrace as well so we ate outside once. The Spa area had an indoor swimming pool, jacuzzi, steam room, sauna, shower for aromatic shower and "Scottish" shower. All nice.
Stayed in May 2025
Reviewed: 24 May 2025
Richard
United KingdomLocation was perfect for me.
Stayed in March 2025
Reviewed: 23 March 2025
Katy
SpainOutdated, old fashioned furniture in the bedroom and bathroom old and chipped bath. It needs a renovation.
The spa was small but good, don't know why you have to wear a cap in a spa. Room very clean. Staff polite and friendly.
Stayed in March 2025
Reviewed: 26 December 2024
Anna
SpainYou could feel the bed construction beneath the mattress. The bed covers were a bit utilitarian and could be a bit softer .
Cleanliness, staff, location, room- size.Over all very good value and we will most definitely return.
Stayed in December 2024
Reviewed: 30 November 2024
Lorna
IrelandI had booked a hotel with a spa as I have a back injury. When we arrived the spa was closed. That would have been ok but I had spa in my booking.com filters and if a hotel is advertised and sold as a spa that is what the consumer should get It is false advertising. The girl at reception was defensive and just said at 7pm when we arrived that her colleague emailed us and we could go somewhere else if we wanted ( we received the mail late due to crossing the border) True customer care was lacking and of course it wasn't her fault but nor mine as a client and consumer. Something like that beeds addressing on the filters or on the actual hotel site such as SPA IS TEMPORARILY CLOSED.
It was fine. The room was good the room was quiet.
Stayed in November 2024
Reviewed: 26 October 2024
Pawel
Germanyond glass in the room was not clean at arrival but it was probably a coincidence
not very modern but kept in good shape. Menu of the day in the restaurant is good value
Stayed in October 2024
Reviewed: 1 October 2024
Eileen
SpainNo tea/coffee facilities Single beds.
Lovely little hotel. location was good. staff were very helpful and friendly. Spa was great. Breakfast was good. Very quiet at night.
Stayed in September 2024
Reviewed: 23 March 2024
Isa
SpainTV
Piscina
Stayed in March 2024
Reviewed: 5 November 2023
Ralph
GermanyThey treat every client individually and forthcoming with attention to detail
Stayed in October 2023
Reviewed: 16 October 2023
Herrera
ChileThe place was nice and clean. We didn't go to the spa but our room and the breakfast were outstanding.
Stayed in October 2023
Reviewed: 6 September 2023
Sonia
United StatesThe bed was not very comfortable because the mattress was bigger than the box spring.
Stayed in September 2023
Reviewed: 26 July 2023
Marc
DenmarkWe have no suggestions here !
The staff was very service minded and friendly
Stayed in July 2023
Reviewed: 3 May 2025
Arie
FranceEverything was super old, the room wasn't clean and the stink smell of cigarettes inside the room was horrible. (There were also holes of cigarettes in the linen) The worst thing is the mosquitos inside the room! We spent our nights trying to remove mosquitos one by one (we removed at least 30 mosquitos and we still didn't manage to remove all of them) The mosquitos seem to have a nest INSIDE the room. The receptionist didn't smile even once. Thank god we decided not to join breakfast as it looked like one of the poorest, none fresh we came across.
Old hotel, didn't like anything if I'm being honest. Even if it's relatively cheap, better to pay a little more not to have the same experience that we had.
Stayed in May 2025
Reviewed: 13 April 2025
Angela
United KingdomLovely breakfast friendly staff very helpful amazing spa
Stayed in April 2025
Reviewed: 28 March 2025
Taavi
EstoniaAll is very basic. I wish they would change the pillow which are very hard and unfomfortable, then it would be value for money. Unfortunately I couldn't sleep well because of pillows.
Stayed in March 2025
Reviewed: 20 November 2024
Diana
EstoniaRooms bit old and would need renovation, too much red for my preference.
Breakfast was okay, but toasters are put on such a place, where it's hard to use when loads of people stand in the line.
Stayed in November 2024
Reviewed: 19 September 2024
Jeanette
United KingdomThe Spa was closed on Sunday and Wed morning, no information was provided for this at the start of our stay. At 30 euros for a day it would not have been worth it for half a day. We bought a bottle of wine but we're not allowed to sit outside on the terrace as we were not eating. Seemed a bit off considering they were not even half full. Air conditioning in the room was mediocre. We didn't complain as the above things seemed too trivial at the time and we were only staying 4 nights.
The staff were very friendly.
Stayed in September 2024
Reviewed: 22 June 2024
Robert
IrelandCan't get food or drink between 10am and 6pm and after 10pm not even a drop of water
Nice clean hotel great staff good location
Stayed in June 2024
Reviewed: 30 April 2024
Solange
United KingdomThe 2 single beds for a couple The need of a hat to go to the pool
Staff very friendly and professional Breakfast good Rooms very clean
Stayed in April 2024
Reviewed: 28 August 2023
Fontos-tóth
IrelandThe hotel has a very dated look, the room's door would only close with a loud bang. The "air conditioner" was basically just a glorified fan and it was difficult to sleep as the room was warm. Breakfast was passable, when a complaint was made about the bread being dry, the staff member just replied saying to toast it
The room was a nice size and the bathroom had a bath tub. It was also very convenient to be able to charge phones from bed.
Stayed in August 2023
Reviewed: 9 July 2023
Simeon
United KingdomNothing to not like
I liked everything from the building and facilities to the staff and services, mannerisms, help ect.
Stayed in July 2023
Reviewed: 25 April 2023
Ben
IsraelTo far from everything. U need a car
The crow was very nice and helpful
Stayed in April 2023
Reviewed: 4 January 2023
Michele
Cypruslimited choice for breakfast . No cereal or hot food .
Staff is very friendly and helpful. Pool , although additional charge and closed on Mondays .
Stayed in January 2023
Reviewed: 27 December 2024
Viola
SwitzerlandThere are no comments available for this review
Stayed in December 2024
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