Avinguda de María Cristina 8, Ciutat Vella, 46001 Valencia, Spain
#8 of 166 hotels in Valencia
Guests' ChoiceBased on 807 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Kimberly
United StatesN/A
The staff was very friendly and able to communicate exceptionally well in both Spanish and English. The location was excellent. The room (King room) was kind of small, but very comfortable. The room and bathroom are beautiful and the location is excellent.
Stayed in August 2025
Reviewed: 2 September 2025
Robert
SpainDecent illumination ( of lack of it ) in the bathroom is the only thing that lets it down. And the aircon was pretty fierce in the bedroom corridors and downstairs in the reception/breakfast area
Super comfortable hotel bang in the centre of Valencia with a family feel to it despite being part of a chain. Staff absolutely excellent. - nothing was too much.
Stayed in September 2025
Reviewed: 31 August 2025
Anuj
IndiaProperty is located close to all major attractions and good restaurants are just out side the hotel if one wants to enjoy local food. Staff was very kind and helpful. Rooms were very neat clean and spacious for two person.
Stayed in August 2025
Reviewed: 30 August 2025
Amrai
SwitzerlandThere’s a construction site in the building next door and they started hammering early in the morning. It almost felt like they were about to come into our room since we were right next to it. Super annoying, but not the hotel’s fault. Apparently the construction doesn’t happen every day.
Great location right in the city center with super friendly staff. We felt really welcomed during our stay and were even provided with a sun umbrella and beach towels. We would definitely stay here again.
Stayed in August 2025
Reviewed: 30 August 2025
Elizabeth
United KingdomNothing Will return
Hairdryer Slippers Robe Bed so comfy
Stayed in August 2025
Reviewed: 25 August 2025
Marcelina
PolandThe only minor note is that it would have been useful to have more hangers in the bathroom as we struggled to dry beach towels, other than that everything was perfect!
We had the most perfect stay! The hotel has a great location, is exceptionally clean, the staff was amazing and welcoming (shout out to Tonis!), breakfast had a lot of various options and everything was tasty, the facilities were fantastic - we had everything we needed.
Stayed in August 2025
Reviewed: 21 August 2025
Emma
United StatesThe property was in a great location !! Easy walk from NORD and public transportation was also very easy to access from the hotel. Lots of things to do walking distance. Staff were SO KIND and went out of the way to make us feel comfortable. Jessica took the time to show us what there was to do around town and made sure we knew about the amenities the hotel included which was so nice to know as they gave us beach towels and umbrellas to borrow. The hotel was so clean and nice, the bed was also sooo comfy. Room we had was a bit small but everything else made up for that downside.
Stayed in August 2025
Reviewed: 20 August 2025
Glynis
AustraliaHighly recommend. Great location, clean, comfortable. Staff were great to deal with. Breakfast was delicious.
Stayed in August 2025
Reviewed: 19 August 2025
Itana
SerbiaEverything was perfect. The hotel location is in the center of the city, and most of the historical landmarks are up to 10 minutes walking distance from the hotel. The staff was very polite, and everything was well organized.
Stayed in August 2025
Reviewed: 17 August 2025
Rodney
AustraliaThe location was perfect for access to all attractions. Customer service was excellent, and the facilities great
Stayed in August 2025
Reviewed: 14 August 2025
Marcus
FranceI don’t think I have any complaints!
Perfect small room with great AC, lovely linen, good amenities in the room, great location, friendly staff
Stayed in August 2025
Reviewed: 10 August 2025
Glynis
AustraliaLocation, cleanliness, breakfast, staff. Highly recommend. Perfect location and breakfast was varied and tasty. Staff were 👍👍
Stayed in August 2025
Reviewed: 7 August 2025
Toine
NetherlandsDe kamer was erg schoon, bed was erg groot/comfortbal, locatie was perfect en de staff was aardig
Stayed in August 2025
Reviewed: 5 August 2025
Graciela
MexicoEverything! It’s right in the middle of downtown, easy to walk around. The hotel and most important the rooms were very spacious and the staff was friendly and super professional, always making sure you’re having a nice stay
Stayed in August 2025
Reviewed: 4 August 2025
Ann
United KingdomNothing at all
Everything Amazing comfy beds Great Breakfast Friendly welcome and advice Amazing locations Very Clean and lovely decor
Stayed in July 2025
Reviewed: 3 August 2025
Martina
IrelandStaff were so friendly and attentive - best ever! Great location. Lovely roof terrace and super clean room.
Stayed in August 2025
Reviewed: 3 August 2025
Jardim
IrelandNothing
Lovely and helpful staff, good location and clean
Stayed in August 2025
Reviewed: 2 August 2025
Rania
MoroccoThe hotel is very well located, and calm. The rooms are spacious and the bedding is extra comfortable! The staff is super lovely, we interacted most with Laura and Sophie and they were really helpful and adorable!
Stayed in August 2025
Reviewed: 28 July 2025
David
AustraliaExcellent location and value for money. Perfect for a short stay.
Stayed in July 2025
Reviewed: 28 July 2025
Alberto
Hong KongNo face tissue provided
Location and staff is helpful
Stayed in July 2025
Reviewed: 25 July 2025
Nathalie
FranceEverything!
Stayed in July 2025
Reviewed: 19 July 2025
Irina
GermanyThe room was a bit small, but it's very normal for the VERY central location..
I came to Valencia to celebrate my birthday. The reception contacted us in advance to ensure they met our expectations. Laura at the reception welcomed us with a glass of cava and a small birthday cake for me. Both Laura and Jessica were absolutely fantastic !
Stayed in July 2025
Reviewed: 6 July 2025
Cate
SlovakiaNothing
Location was very good, not far from the train station. In the old town. Very clean and friendly staff.
Stayed in July 2025
Reviewed: 2 July 2025
Fionnuala
IrelandWe loved everything!
We loved Cosmo - staff were super friendly and helpful and always greeted us with a smile! We loved how central Cosmo was to everything, a fantastic location. Our cleaning lady was great And offered us extra water and towels etc, nothing was a problem. Loved Cosmo.
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content