-There is no electric kettle in the room. You can request one, but you need to pay extra. It is the same as the safety box. For 4*, these should be standard. Our bathroom has a ceiling leakage, and dirty water drips from the bathroom upstairs, but luckily, it was fixed on the same day. Only for sharing, when my husband went directly to the reception to report it, they didn't offer to change the room although my husband had asked for it, instead they called maintenance directly. That’s fine, but it’s a weak SOP for a 4-star hotel; you should immediately change the room since it's not hygienic and safe for the guest. I messaged them via Booking.com after my husband came back and said they didn't want to change the room. They replied late in the night and offered to change the room after breakfast (the next day), but it was TOO LATE! Yes too LATE, the maintenance had fixed it after a few hours (night) and we had cleaned the dirt BY OURSELVES! You should offer it when we first time we report it! - Some staff who worked in the reception (espc. the young staff) were not very friendly. Like the one who handled our leakage complaint and on our last day. We requested for late check-out and we PAID for it! But then our access card was being blocked, the receptionist who unblocked it showed the behavior like we bothered them too much. It's a shame! - A variety of breakfast needs to be reviewed and improved. For guests who stay more than 3 days (we stayed 9 days) is quite boring and does not match the value of money. However, the staffs who work here are nicer than the reception.

-Great location: it’s strategically and located exactly in the city centre -Beautiful sky-bar, with nice and friendly staff - Two Swimming pools: outdoor & indoor pools. -Most of the staff (especially.the senior staff, cleaning ladies, and maintenance) were nice, polite, and friendly. Kiddos for one who works in the sky-bar was very nice and can speak English very well, which is convenient to communicate with.

Stayed in August 2025

Some loungers by the pool need replacing

2nd stay here this summer ,great food and super clean . Great sea view room

Stayed in August 2025

the fact that the hotel staff (those serving at the buffet and bar) do not know how to speak English. There were several times when guests were trying to explain something to the hotel staff and did not understand what they were saying. I had to help many times to translate. And the elevators are super slow, small and not enough for the number of guests that the hotel has.

the location, the buffet variety! quiet and the room was comfortable, the pool was very good !

Stayed in August 2025

Perhaps sun loungers could be a little more comfortable.

Hotel was clean, room had good air conditioning. Great location.

Stayed in August 2025

Breakfast stopped being served at 10am, Aircon not very strong, Very slow check in even though I had already done it online.

Location is very central, wi-fi was fast and reliable.

Stayed in August 2025

Cleaness

Cleaness

Stayed in August 2025

the bed and the pillow are really not comfortable

Nice location, big room, big balcony.

Stayed in August 2025

The bed mattress was horrid it was very uncomfortable I had back pain the whole week. I had breakfast once and never again it wasn’t nice and serving hours was very early and stopped at 10am! Too early

Convenient location good clean place good views

Stayed in August 2025

Ask town Council to provide more lifts to the beach

Loved all the close shops and cafes

Stayed in August 2025

They must have some problem with the air system because some parts of the hotel smell la bit like sewer which was the problem of our room, which they changed for us because it was not very nice to sleep in with that smell. Also, they should add more variety to the breakfast options, even though it’s not limited at the moment. But it could be a bit more.

Location, large room and large balcony with lovely sea view.

Stayed in August 2025

Sun beds/loungers were well worn but not surprising. Not much at all really.

A fantastic short stay at the hotel. High season and busy with families, couples and groups all having fun and a good time. Staff worked hard and kept the place clean & tidy, they also put in pool shows & games every day. Breakfast was good too with a fair variety & changeable hot foods. Room was a good size, comfortable & changed every day. A really good stay.

Stayed in August 2025

The entertainment was very poor and there was a long wait for the lifts which weren't great.

The food was very good.Plenty choice.The Rooftop area was very relaxing.It was a nice area for sun worshiping.

Stayed in August 2025

Sunbed too close together

Staff were friendly and helpful

Stayed in August 2025

The lifts seem to take an eternity at times.

Good location in central Torremolinos and near train station. Excellent choice at breakfast but very busy at peak times. Swimming pool and roof top bar.

Stayed in July 2025

Lifts were very slow

Location was very good .We were assigned a room with a street view and walh in shower whitch didnt suit us at all it was vwery dark and noisey i had requested a pool view but reception were very good when i asked for a transfer and we got a lovely room . Bathroom a little bit dated but other than that it was a pleasant stay. Lifts are very slow especially for breakfast times and Dinner times but overall it was a nice stay.

Stayed in July 2025

The building is not brand new, so technical issues might arise (finally these were solved due to the dedicated stuff) & peaceful non-crowdy breakfast is possible only during early morning.

The hotel is close to the see and within walking distance to a congress centre, it has a unique atmosphere: it is clean and scented (the method they use could be patented). The people at the reception are very helpful and tolerant, I strongly appreciate all of their efforts to offer a seaside quiet room for a conference attendee, to provide maps and useful information, to keep baggage.

Stayed in July 2025

Good location

Stayed in July 2025

Breakfast was okish. Not my favourite

The rooftop pool Location gym sauna

Stayed in July 2025

The lifts were inadequate for the number of people using them. Long waits. Desk staff provided contrary information depending on who was on duty.

Breakfast was varied and of good quality. Location was truly in the heart of the town

Stayed in June 2025

Better coffee, but we got a cattle for our own coffee.

Good breakfast, great sky bar . Clean room.

Stayed in July 2025

Rooms are a little dated and could do with a refurb.

Location is very central for all shops, bars. Staff are very helpful Breakfast was a good selection

Stayed in April 2025

Good choice of breakfast

Stayed in July 2025

Management of pool area sun loungers

Location was great

Stayed in July 2025

Poor air conditioning , usual pool towel reserving at 9am with no one using sun beds until late lunchtime , no monitoring or control , very poor as sun beds towel reserved for several hours a day , no help from employees to resolve it

Great choice of food at breakfast and evenings ,good size balcony, great location and spottlessly clean

Stayed in July 2025