Reviews of Casa Cayo
Calle Cántabra 6, 07820 Potes, Spain

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGreat staff and location close to hiking trails; gigantic breakfast included; free street parking nearby
Nothing
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewTodo en general..
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery friendly and helpful staff. Rooms small and quaint, but very clean. Lots of charm, and excellent location.
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewProperty was clean and well located. Comfortable bed. Excellent breakfast. Garage parking for our motorcycle
air-con not working, no fan.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff amazing and great location!! Really comfortable stay.
All and really well and the staff were so accommodating.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewwere located, very helpfull personel .
Nothing
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewPerfectly located, clean and comfortable, lovely breakfast!
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewStaff were fantastic, very helpful. Great comfortable rooms and exceptional breakfast.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewExcellent breakfast, friendly staff, great location
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat little hotel in the heart of the Picos. Very friendly and helpful staff. Lovely room overlooking the river, which exceeded expectations for the price. Whilst a One Star, we have stayed in much higher rated hotels which did not equal Casa Cayo. The price was extremely reasonable for the location of the hotel, comfort of the room and excellent breakfast plus the great staff experience from Reception, to general enquiries, provision of umbrella when it rained, to the breakfast quality and service. Would definitely stay here again if and when returning to the area.
The restaurant wasn't open during the evening, but we were probably a tad out of season, so totally understandable and there were plenty of other options available.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation is excellent, property has character, accommodations were good, staff very helpful and friendly/efficient
There was a temporary room misunderstanding on arrival but this was fixed satisfactorily very quickly.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewPerfect position in the town of Potes
One small issue. Please park in town car park and walk 100m to hotel. If you like narrow lanes/streets attempt to follow sat nav and drive to hotel. Fantastic experience if you enjoy driving!
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewEverything, the rooms were great, the breakfast was great, the view was great and there was parking just round the corner.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe most welcoming establishment I have ever stayed. Wonderful staff. Cosy rooms Fantastic breakfast. Beautiful traditional hotel. Stunning location.
?
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation was great but we missed the part where you couldn't drive to the door which proved tricky! Parking was 200 metres away which was fine. Breakfast was fantastic!
Maybe they need to update the covers on the bed and the rooms could be hot in the summer without airconditioning or a fan.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewEverything, from the very helpful (even with language barrier) lady on reception, fluent in Google translate 😀 to the breakfast.
The complimentary boiled sweets were a little hard to unwrap 🤣
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe welcome, the location, the breakfast
Nothing - restaurant was closed which was a shame