The beds were singles and the pillows need to be replaced they are old and hard! The breakfast is not fabulous it could be much better. It is 40 Euro to go by taxi to the airport organised by the hotel but we didn’t know this so it was not a nice conversation in the taxi as he didn’t put the meter on. It would have been nice to know this.

The views and the host were exceptional!

Stayed in September 2025

Everything was lovely

Great host and great views close to attractions

Stayed in July 2025

The air conditioning wasn't very strong, so it was very warm in the room at night in the summer.

The location is great.

Stayed in June 2025

Fabulous views. Convenient for sights. Very helpful host

Stayed in June 2025

Superb location for the Alhambra and Albaicin area. The friendliest and most helpful host you wish for.

Stayed in June 2025

The only negative is they need to have a place to put soap and bottles inside the shower. Otherwise wonderful place to stay in Granada

The host owner Alejandro was wonderful and very helpful. The penthouse room was amazing with a beautiful terrace with an amazing view of the city.

Stayed in June 2025

They could be more generous with tea and coffee in the room that would have been nice. Also the beds and pillows need a bit of upgrade to make them more comfortable

Location is nice but a bit hard to go up and down but it’s on the hill very close to Alhambra so it’s worth the effort. The gentleman at the reception is very nice and kind and very helpful so that was also appreciated. Overall it was a nice stay

Stayed in June 2025

Breakfast is a little unstimulating. Perfectly OK but whilst the Hotel itself was stunning, the breakfast was average

Location perfect, lovely patio to sit on in the evening, beautiful garden. Walking distance to Alhambra.

Stayed in June 2025

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Alejandro and Robin are two great hosts. They gave us all the information that we’d need as tourists. Hotel is great, clean and has a good location. I’d definitely recommend

Stayed in June 2025

This place was exceptional. Perfectly perched on the hillside with easy walking access to Alhambra and the old city. Beautiful terraces looking to the Sierra Nevada were perfect for evening wine or a cup of tea. Room was beautifully appointed. Just stunning all round. Alejandro and his staff were generous and very informative.

Stayed in May 2025

Nothing everything perfect

Beautiful decor, excellent location, peaceful and extremely helpful staff.

Stayed in May 2025

Check in might have been more smooth

Stayed in May 2025

Excellent breakfast, very prompt

Stayed in May 2025

Nil

Carmen de la Alcubilla der Caracol is a beautiful hotel, located in close proximity to the Alhambra. It’s also an easy walk into the main town. Alejandro was very accommodating and gave great advice. The view from the room was incredible. This stay has been a highlight of our trip and I highly recommend staying here.

Stayed in May 2025

Close to Alhambra. Difficult to drive to but good instructions and they parked the car for us.;)

Stayed in May 2025

Located in heart on Granada, close to everything. The views from hotel are stunning. Parking is a huge plus. Alejandro was super helpful and accommodating to our needs. Helped to solve our own problems, NOT related to the hotel. We were very happy with this stay and would come again for longer stay

Stayed in May 2025

The bed could be made softer with a foam mattress topper.

Great breakfast! Especially the melted cheese /ham toast and great attitude of the staff!

Stayed in April 2025

Amazing views. Amazing hospitality. Great location. The gardens on the property were so nice.

Stayed in April 2025

Everything was great, but I wish I had known breakfast was not included in the price (maybe that was communicated to me prior to our arrival and I missed it); I would have skipped the breakfast if I knew it was an extra cost.

Alejandro and the staff were all spectacularly friendly and helpful. We were there for Holy Week, and Alejandro gave us lots of useful information and tips. Additionally, the staff was very proactive in their communication (providing directions, asking for check-in time, etc). The view from the terrace was amazing. The beds were very comfy, and the bathroom is a very comfortable size with good water pressure and hot water (these are not always easy to find in Europe!). Although situated atop a pretty large hill, the location is nice. The walk up is not terrible (it looks worse than it is), but you can also reach the hotel by bus or taxi, which is very convenient after dinner.

Stayed in April 2025

All the positive comments about the Carmen and staff are true. The only reason not to stay here is if you don’t want to walk back up the hill!

Stayed in April 2025

The location is fabulous near the Alhambra; just be prepared for a lot of hill walking.

Alejandro was an amazing host, the inn has the most breathtaking views of the city and nearby Sierra Nevada mountains, my room was large & comfortable with two French doors you could open for the view, and they had a nice breakfast & honor bar situation. Can't recommend highly enough!

Stayed in April 2025

A friendly and welcoming guest house in a super location with a wonderful view!

Stayed in April 2025

The terrace is spectacular - we enjoyed the beautiful view of the city and the mountains every day and can’t speak highly enough about the owner and staff. The hotel is very convenient to the city center and Alhambra - lovely walks all around.

Stayed in April 2025

I would have liked more pillows (but I didn’t ask and of course should have, so my error!). The safety box in the room was too small for our use. Breakfast was adequate but not remarkable, a few extra twists could lift it a lot.

Amazing view from the room. Very very warm welcome. We felt well looked after. Beautiful outside spaces with planting. I would very much recommended. 😀

Stayed in April 2025