I absolutely hated the noise in a corridor when people were coming back after midnight. They had no respect for others, laughter, crying, making a noise. Every night, I was waking up because of that.

Whe water park and private beach ⛱️ 😎 were fantastic. Staff are so friendly. Especially Cesar at the bar area.

Stayed in August 2025

All was good

Stayed in August 2025

The water slides where great

Stayed in August 2025

We experienced Seriously noisy guests. Children running up and down the corridors unsupervised and slamming doors. Families with rooms next to each other keeping their doors open and wandering in and out of each other rooms talking at full volume with their babies screaming at 7am.

The location, the food, the surrounding restaurants, the facilities for my young grandchildren, the super friendly staff and helpful manager. The proximity to port Aventura and the town of Salou.

Stayed in June 2025

They only offer single rooms, no rooms with separate bedrooms for kids / living area. This would make it perfect if you could put the kids to bed in one room and then have your own space with partner. We were on ground floor and our balcony had a bad ant problem. Had to rent a kettle from reception and do several daily sweeps to keep the situation under control. Luckily they never ventured inside was only outside.

Everything you need in one spot. Several pools including their own in house water park to entertain kids all day + a kids play area, plenty of shops and restaurants close by & the hotel also backs onto the beach meaning you never need to move far once you arrive, perfect for a family holiday. Especially one like ours with a child with additional needs.

Stayed in August 2025

There was lots to do for children and a variety of food to choose from in the restaurant each day. The rooms were clean and we had a great view of the sea.

Stayed in July 2025

Unfortunately, cleanliness fell well below the standard we’ve experienced at other Best Hotels. Hallways were often dirty and had unpleasant odors, with trash left uncollected for days, and our room was not particularly spotless either. The pool areas were extremely overcrowded, with guests queueing in the sun for sunbeds even before opening time. Considering all this, the overall value for money was among the weakest we’ve seen in the Best Hotels chain.

The hotel has direct access to a charming, sheltered beach cove — perfect for children. The staff were incredibly kind and helpful throughout our stay. The water slides and play areas are very well-designed, offering something enjoyable for every age group.

Stayed in June 2025

I think there was too many people, some of them dirtying and not pick up their mess, there was more dirt than the personnel could clean. The room was quite small, with not iron or kettle. The restaurant was good, especially the Brasserie, but a bit repetitive and too many carbohydrates option. People reserving the sun beds and leaving their stuff and going away. The big swimming pool was like a hot soup.

I liked the brasserie, but I missed beef options. I like the slides and the small swimming pool for the kids to be alone and the access to the beach, the reception staff was really helpful and nice.

Stayed in June 2025

The way the parking spots were assigned is very unfair. There is no control, and you have to keep asking if there is a free place available. We have parked on the blue line for 6 hours and asked maybe 6 times at the reception if by chance they had the place, until we got one (there is no list and they don't call or inform).

The facilities are very good, simple, spacious rooms, some signs of use in the bathroom, but everything worked correctly (no body lotion left in 2035)😂. The 4 pools and the access to the beach made me fall in love with this place. For our family of 6y.o. and 18 months, this stay was amazing. Most of the stuff was nice and helpful.

Stayed in June 2025

Too many children,noisy tourists.

Location,beach,quality of food.

Stayed in June 2025

choice of pools and water slides were great for the kids

Stayed in May 2025

The coffee was not good. Had a feeling like it was instant one. There was no free coffee or tea for lunch or dinner, only for breakfast.

I liked that it was the first line, and attraction for kids. Very quiet district.

Stayed in June 2025

The shower cubicles are shallow and not best design, bathroom door affected by previous water run off so was black, and swollen on the bottom. Fine if you ensure shower water is low flow, then it doesnt splash and spill everywhere. Had a couple of tiny ants in the room assume come in from the balcony. Not an issue for us, i put them back outside. The childrens entertainment was ok for younger kids. Nothing to write home about.

Good for families and children, beach a few steps away, and two pool areas with the hotel, one a water park, one a pool. All inclusive was 3 meals a day, and a menu for all day snacks, drinks, ice creams, and drinks. Our room was on 5th floor, good aircon and a fridge in the room.2 Adults 2 kids Stayed 5th june til 12th Salou was a 10/15 min bus ride away, buy the travel card it has 10 journeys on, and can be topped up after if needed. Was able to get a sun lounger without too much delay. Buffet foot hot and cold. Something for everyone. Many people complain on reviews and i dont understand why. Have jam on toast, have cereal, have cooked brekki, have continental cheeses, meats, pastries, breads, fruits and yoghurts. Fresh omlette and pancakes. Lunches and evening dinners have pasta, pizza, soup and bread, salad bar, cheese and meats, chicken, fresh fish, various styles of potatoes, veg, and roasted dishes, they have a grill with meats, fish, sausage, burger, and usually a meat of the day like carved pork, or steaks etc.paella too. you will find some sauces and some items basic but remember this is basics in spain, mass produced food some from warehouse supplies in bulk, and some fresh. Its not 5* gourmet.

Stayed in June 2025

The only downfall was the dangerous element of the balconies for children. My daughter had to block off the whole balcony to prevent 16 month old slipping legs between floor and balustrade.

Spotlessly clean, rooms cleaned every day. Great array of food to cater for all tastes. Friendly and efficient staff.

Stayed in June 2025

was a family hotel so lots and lots of children not suitable for couples,hotel was 15 euros in a taxi one way from centre,only handfull of nice bars near hotel

reception staff very welcoming rooms where spacious food good was very good lots to choose from

Stayed in May 2025

food was very average . but ok . breakfast was 5 out of ten .

pool clean beach next to hotel room was ok but made to look and feel small due to the 2 Double beds . beds comfortable and clean . safe in room and fridge no extra charge the reception staff were excellent very kind and helpful . we had a room move which was no problem and staff very helpful and very polite and could not do enough for us . had a late check out due to flights . keep our room for 40 Euros .

Stayed in May 2025

The entertainment wasn’t great and was very loud.

The kids pool with slides was great!

Stayed in May 2025

La nourriture

La situation

Stayed in May 2025

Kids not allowed any sort of floats in the pool that wasn't great. Took a while to get served any sort of drinks. Food wasn't great as it was cold a lot. I know they have a microwave, but you can't put everything into heat.Part from that was lovely

Rooms where clean beach right on your door step

Stayed in May 2025

The place was untidy to say the least. The hall was not vacuumed once while we were there, and rooms were only slightly swept - there was a lot of sand everywhere at all times.

There is plenty of food and kids attractions. We had half board and at the very beginning they said it’s ok for kids to take a bun and fruit from breakfast. Staff is kind, but not many speak English. Private beach is great and with nice sand, there is also indoor pool, but it a bit dirty.

Stayed in May 2025

There was plenty to do for the children, the facilities were great. Everything was kept clean. Fresh pancakes and omelettes made on a morning and meat cooked fresh on a night.

Stayed in April 2025

The food was as you would expect from a 3 star. Edible but not a lot of choice and very repetitive

Breakfast was the best meal of the day, the slides and the private beach were brilliant

Stayed in April 2025

quite noisy at times

location and close to beach

Stayed in September 2024

The drinks bar, no proper queue so you got skipped a lot. I don’t know they can’t make a queue like they do to enter the restaurant

Right on the beach, good water slides for the kids

Stayed in October 2024