San Mateo, 20, 2º y 3º piso, Centro, 28004 Madrid, Spain
#104 of 564 B&Bs and Inns in Madrid
Guests' ChoiceBased on 123 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.4
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 June 2025
Nikita
SpainThe room could use some more basic stuff like a pen and paper to write and maybe a small fridge/minibar.
The hotel is run by a family I'm pretty sure, the staff was friendly, the room was good, decently clean, a big bathroom, no complaints about it. It's a hotel for sleeping nothing more but it's good value for money. The location is amazing less than 5 mins away from the metro and a Mercadona too. It's relatively close to the Retiro park and other touristy places where you can easily get on foot.
Stayed in June 2025
Reviewed: 12 June 2025
Tommaso
ItalyBuilding looks like almost abandoned..
Owner was funny.
Stayed in April 2025
Reviewed: 7 June 2025
Daria
SpainNo
While this is not a fancy big hotel, it's a perfect choice for the visiting the city. The location is just awesome, everything is near, museums, restaurants etc. Air conditioner works perfectly, which is blessing in the summer. The room is tidy, clean, there's table if you need to work, wifi a bit slower than i'd prefer, but works. All in all, i would come back when i next visiting Madrid
Stayed in June 2025
Reviewed: 26 May 2025
Katarzyna
United KingdomStaff was very accommodating and I felt looked after - my request to change a room as it was exposed to a noisy staircase was accommodated with a smile.
Stayed in May 2025
Reviewed: 21 April 2025
Branco
PortugalThe tub was a bit clogged and if you have loud neighbors, you will hear them and their business if you know what I mean. The room had enough space for comfort but it really was just bed and bathroom.
The staff was great, really nice and patient, me and my girlfriend are not good spanish speakers at all and still they tried a lot to understand us. It has the perfect location for a hotel, you are 5/20 minutes away (walking distance) from every relevant museum and place to visit, I never got on my motorcycle once I was there, in just 2 full days we went to Templo de Debod, Palácio Real, Museo del Prado, MAN, mercado de San Miguel and Thyssen. We felt like we could walk everywhere... And although it is so centered, the hotel is placed in a very lowkey street which makes it feel very secure and never overwhelming. For motorcycle travellers: It has resident parking space in front (that technically is only free for 2 hours if you are not resident) and it always had quite a bit of space, if you park your motorcycle there I don't believe you'll have any trouble with the police, depending on the room you might even be able to see it from your window. But keep in mind that the hotel's street has people going through during the day and night so it is what it is, but I didn't have any problem whatsoever regarding that.
Stayed in April 2025
Reviewed: 31 March 2025
Ivan
CroatiaThe Wi-Fi was not working at all. There was no regular network coverage, which is not the hotel's fault.
Very nice and clean place. Good value for money.
Stayed in March 2025
Reviewed: 2 February 2025
Carlos
SpainVery clean, very nice people.
Stayed in February 2025
Reviewed: 2 February 2025
Hanna
FinlandThe host was so kindly and helpful. Very good location and clean.
Stayed in November 2024
Reviewed: 2 December 2024
Zaida
Costa RicaThe problem would be for people that have problems going upstairs. It’s in a third floor and no elevator.
Very nice staff and very clean. Convenient location
Stayed in November 2024
Reviewed: 25 October 2024
Ian
United Kingdom2nd floor door on the right. Leafs into a completely modernised clean and spacious group of rooms. It was in an old building with old wooden stairs but once inside the hostel everything was very good.
Stayed in October 2024
Reviewed: 22 October 2024
Shai
IsraelGreat location, great room, very helpful service
Stayed in October 2024
Reviewed: 16 October 2024
Jillian
United KingdomOur bedroom opened into the reception area and could be quite noisy at times with people doing late check-ins or departures. However, there were rooms further away from reception. Maybe a rug in this area would dampen the noise a bit? I didn't like that there were no additional blankets in the room, just the bed cover and a sheet. I like to have more choice as although my sister liked the air con on, I was freezing and needed a blanket and by the time I realised this, it was too late to disturb anyone.
The room was clean and tidy and more than sufficient for our needs. Once we had worked out how to operate the blind in the bedroom we could sleep well. Aircon was great! Shower was small but efficient, had everything we needed. Towels were plentiful and clean. Access requires 2 flights of stairs - but there is a stair lift up to the first floor. Location was excellent for all local attractions and restaurants etc. Our host was very helpful and kind. Storing our bags on the last day was a bonus not offered by many.
Stayed in October 2024
Reviewed: 8 October 2024
Davor
CroatiaI dont have anything
Great place and owner. Great location, very private.
Stayed in September 2024
Reviewed: 5 October 2024
Shai
IsraelGreat location great place, welcoming staff, had a great time
Stayed in October 2024
Reviewed: 26 September 2024
Antonio
SpainPrice
Location was perfect
Stayed in September 2024
Reviewed: 16 September 2024
Paula
United KingdomA lot of noise in the mornings from early on, maybe guests leaving and talking and wheeling cases etc.
Great location friendly staff. Basic but clean- pretty much as expected.
Stayed in September 2024
Reviewed: 14 September 2024
Maria
ColombiaIt does not have an elevator.
Great location, near the train station, the host was very kind, very clean.
Stayed in September 2024
Reviewed: 3 September 2024
Davila
United StatesLocation, Staff, Clean.
Stayed in June 2024
Reviewed: 15 May 2024
Mariana
United StatesI had a wonderful experience at this hostel in Madrid. The location is excellent, perfectly situated in a quiet area yet close to the center. The size of the hostel is perfect, not too large or too small. I would definitely recommend this place to anyone looking for comfortable and convenient accommodation in Madrid.
Stayed in May 2024
Reviewed: 2 May 2024
Beatriz
AustraliaThe location was amazing, the room was super clean and the staff was very nice.
Stayed in April 2024
Reviewed: 14 April 2024
Martatn
ItalyThe cleanest place I have ever been. Comfortable beds. Very much appreciated!
Stayed in April 2024
Reviewed: 17 March 2024
John
United StatesEverything was perfect including the price.
I’ve stayed at this hotel several times. I like the owner very much, he has great energy and is very helpful. He got me a cab in the morning for the airport. A nice busy section of town with lots of places to eat and little grocery stores. Even so it was very quiet. My room was very comfortable and warm with a great shower.
Stayed in March 2024
Reviewed: 26 February 2024
Hila
IsraelThe wifi didnt work !!!! And too many stairs....
Great lication, nice welcoming, vlean and warm.
Stayed in February 2024
Reviewed: 17 December 2023
Catherinejia
United StatesThe staff was very helpful
Stayed in November 2023
Constanţa, Romania
Favaro Veneto, Italy
Vermezzo, Italy
Jičín, Czech Republic
Cascia, Italy
Villarrica, Chile
Niort, France
Lucca, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content