Reviews of Occidental Aranjuez 4 stars

Dear Rachel, Thank you very much for your kind comments following your recent stay with us. We're delighted our strategic location between Madrid and Toledo's attractions complemented your experience. Our team takes pride in maintaining spacious accommodations with parquet flooring and modern amenities, while our Arrozante restaurant's rice specialties aim to satisfy every palate. It's rewarding to know our comprehensive facilities from the U-Spa's hydrotherapy circuit to the floodlit paddle courts met your expectations. We particularly appreciate you highlighting the spotless environments our housekeeping team works diligently to maintain across all common areas and guest rooms. We hope that you will visit us again in the future. Kind regards,

Dear Rachel, Thank you very much for your kind comments following your recent stay with us. We're delighted our strategic location between Madrid and Toledo's attractions complemented your experience. Our team takes pride in maintaining s… Show more

Dear Shirley, Thank you for taking the time to share your feedback. It brings us great joy to know our convenient parking options and proximity to local services contributed positively to your stay. Our culinary team takes pride in crafting diverse breakfast offerings, and we're delighted this enhanced your mornings. We're particularly pleased you enjoyed our leisure facilities including the well-appointed pool area. Your kind words about our attentive staff members have been shared with the entire team, as such recognition motivates us to maintain our high standards. We all hope to welcome you back. Best wishes,

Dear Shirley, Thank you for taking the time to share your feedback. It brings us great joy to know our convenient parking options and proximity to local services contributed positively to your stay. Our culinary team takes pride in crafti… Show more

Dear Robert, Thank you for reviewing your recent stay. While we're glad our culinary offerings met your expectations, we regret any limitation in dining options during your stay. Our team remains attentive to guests' needs through multiple service channels. It's rewarding to know our central location provided convenient access to local attractions, and that our bedding arrangements contributed to your restful stay. We're particularly pleased the breakfast selections and recreational facilities enhanced your visit to Aranjuez. We all hope to welcome you back in the future! Best wishes,

Dear Robert, Thank you for reviewing your recent stay. While we're glad our culinary offerings met your expectations, we regret any limitation in dining options during your stay. Our team remains attentive to guests' needs through multipl… Show more

Dear Claire, We appreciate that you took the time to share your experience with us. We sincerely regret that some aspects of your experience fell short of expectations. Our pool operates seasonally with extended summer hours, and we appreciate your understanding as we maintain surrounding areas. Regarding location, our position between Madrid and Toledo appeals to guests seeking both tranquility and accessibility to major attractions. We’re delighted our spacious accommodations provided comfort and privacy during your stay. Our housekeeping team takes pride in maintaining impeccable standards, and we’ll share your breakfast compliments with our culinary staff. The quiet retreat of your room appears to have been a highlight, which we’re always pleased to hear. We look forward to the pleasure of welcoming you back on future occasions. Best regards,

Dear Claire, We appreciate that you took the time to share your experience with us. We sincerely regret that some aspects of your experience fell short of expectations. Our pool operates seasonally with extended summer hours, and we appre… Show more

Dear Alice, We appreciate that you took the time to share your experience with us. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret any inconvenience caused by the distance to the pool and the stairs, which we understand can be particularly challenging when managing a pram. Your observations regarding the pool area have been duly noted. We are thrilled you enjoyed our modern, clean, and spacious accommodations, along with the attentive service provided by our team. It’s rewarding to know our layout contributed positively to your experience. We look forward to the pleasure of welcoming you back on future occasions. Best regards,

Dear Alice, We appreciate that you took the time to share your experience with us. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret any inconvenience caused by the distance to the po… Show more

Dear Ilaria, Thank you for your positive feedback. We're delighted our team's attentive service contributed to your comfortable stay. The generous space and thoughtful layout of our accommodations aim to create an ideal environment for relaxation, and we're thrilled this resonated with your experience. Maintaining high standards throughout our facilities remains a priority, and your recognition motivates us to continue exceeding expectations. We look forward to welcoming you back on a future occasion. Best regards,

Dear Ilaria, Thank you for your positive feedback. We're delighted our team's attentive service contributed to your comfortable stay. The generous space and thoughtful layout of our accommodations aim to create an ideal environment for re… Show more

Dear Rudy, Thank you very much for your kind feedback. Your kind words about our welcoming team members fill us with pride. We strive to create a pleasant atmosphere for all our guests, and your appreciation of our contemporary accommodations, particularly the restful bed and refreshing shower facilities, means a great deal to us. Your perfect ratings across all aspects of your stay, from our pristine premises to our strategic location, demonstrate that we succeeded in providing you with the seamless experience we aim to deliver for each guest. We look forward to welcoming you back for another memorable experience. Best wishes,

Dear Rudy, Thank you very much for your kind feedback. Your kind words about our welcoming team members fill us with pride. We strive to create a pleasant atmosphere for all our guests, and your appreciation of our contemporary accommoda… Show more

Dear Guest, Thank you for sharing your experience with us. We regret that our culinary offerings did not fully meet your expectations. Our kitchen team strives to prepare delightful meals, and your comments will help us enhance our dining experience. We are delighted that you appreciated our prime setting, which serves as an excellent base for exploring southern Spain. Your perfect ratings for our pristine accommodations, dedicated team members and overall value mean a great deal to us. The comfort you experienced and our well-maintained facilities contribute to creating a welcoming atmosphere for our guests. We hope to be able to welcome you for an improved experience in the future. Best wishes, Félix López Pérez Director

Dear Guest, Thank you for sharing your experience with us. We regret that our culinary offerings did not fully meet your expectations. Our kitchen team strives to prepare delightful meals, and your comments will help us enhance our dining… Show more

Dear Rares, Thank you for your review. We are delighted that you enjoyed our morning dining selection, which our culinary team prepares with care each day. However, we sincerely regret that some aspects of your stay did not meet your expectations. We understand your concerns about the temperature regulation and dining options. Our maintenance team constantly monitors all systems to ensure optimal comfort. The aquatic area undergoes thorough daily inspections to maintain the highest standards. Nonetheless, we are pleased that you found your accommodations comfortable and appreciated our dedication to maintaining immaculate premises. We hope to see you again in the future. Kind regards, Félix López Pérez Director

Dear Rares, Thank you for your review. We are delighted that you enjoyed our morning dining selection, which our culinary team prepares with care each day. However, we sincerely regret that some aspects of your stay did not meet your exp… Show more

Dear Christos, Thank you for sharing your opinion of your stay with us. We are delighted that your stay with us was so enjoyable. However, we understand your perspective regarding our dining options during lunch hours. Our Arrozante restaurant aims to provide a refined culinary experience, though we acknowledge your preference for more casual alternatives. Nonetheless, we truly value your compliments about our morning dining experience. Your satisfaction with our breakfast service motivates our culinary team to maintain these high standards. We look forward to welcoming you back. Best regards,

Dear Christos, Thank you for sharing your opinion of your stay with us. We are delighted that your stay with us was so enjoyable. However, we understand your perspective regarding our dining options during lunch hours. Our Arrozante rest… Show more

Dear Tony, Thank you for taking the time to share your experience with us. We regret that some aspects of your stay did not meet your expectations. Our team strives to deliver excellent service to every guest, and we are sorry to hear about your experience with our personnel. The hotel's strategic position offers easy access to numerous attractions, including the historic center of Aranjuez and Warner Park Madrid. We appreciate your positive feedback regarding the comfort of our accommodations. Our recently renovated rooms are designed to provide a relaxing environment for all our guests. We look forward to welcoming you back for an enhanced experience. Best regards, Félix López Pérez Director

Dear Tony, Thank you for taking the time to share your experience with us. We regret that some aspects of your stay did not meet your expectations. Our team strives to deliver excellent service to every guest, and we are sorry to hear a… Show more

Dear Stelios, We are grateful for your detailed feedback about your stay at Occidental Aranjuez. We are delighted that you had such a wonderful experience with us. Our team takes great pride in maintaining spotless premises and delivering attentive service. The recreational amenities, including the swimming area, fitness center and racquet courts, provide our guests with opportunities for both relaxation and active pursuits. We are particularly pleased that you found the morning meal selection to your satisfaction and appreciated the overall value of your stay. We look forward to welcoming you back for another pleasant visit. Best regards,

Dear Stelios, We are grateful for your detailed feedback about your stay at Occidental Aranjuez. We are delighted that you had such a wonderful experience with us. Our team takes great pride in maintaining spotless premises and delivering… Show more