Reviews of Barceló Ponent Beach 4 stars

Dear Nisay, Thank you very much for your feedback. We sincerely regret that certain aspects of your experience fell short of our usual standards. Our team takes great pride in maintaining our facilities and delivering attentive service, and we will review these points carefully with relevant departments. We're pleased you appreciated our prime beachfront location overlooking Cala Ferrera. Our position directly on the seafront remains one of our most cherished features, allowing guests immediate access to Mallorca's beautiful coastline. We hope to see you again soon. Kind regards, Equipo de Guest Experience

Dear Nisay, Thank you very much for your feedback. We sincerely regret that certain aspects of your experience fell short of our usual standards. Our team takes great pride in maintaining our facilities and delivering attentive service, a… Show more

Dear Zoltan, We really appreciate this positive review about your stay. We're delighted you appreciated our prime beachfront setting that allows easy access to Cala Ferrera. Our culinary team takes pride in crafting diverse Mediterranean flavors, and we're thrilled this enhanced your stay. It's equally rewarding to hear you enjoyed our evening entertainment programs designed to create memorable moments under the stars. We look forward to welcoming you back. Best wishes, Equipo de Guest Experience

Dear Zoltan, We really appreciate this positive review about your stay. We're delighted you appreciated our prime beachfront setting that allows easy access to Cala Ferrera. Our culinary team takes pride in crafting diverse Mediterranean … Show more

Dear Lourdes, We appreciate that you took the time to share your experience with us. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our buffet restaurant operates with carefully planned hours to ensure quality preparation, and we regret any inconvenience this may have caused. Regarding your room experience, our housekeeping team conducts regular checks to maintain standards, and we appreciate your feedback helping us improve. We're delighted you enjoyed our prime beachfront location along Cala Ferrera, which allows easy access to Mallorca's beautiful coastline. We hope that we have the pleasure of welcoming you back in the future. Kind regards, Equipo de Guest Experience

Dear Lourdes, We appreciate that you took the time to share your experience with us. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our buffet restaurant operates with carefully planned hours to ensu… Show more

Dear Amanda, Thank you for taking the time to share your feedback. We truly value every comment, as it helps us continue improving our services. We’re sorry to hear that our all-inclusive offering did not meet your expectations. Please allow us to clarify that we provide a wide variety of food and beverage options throughout the day, including breakfast, lunch, themed dinners, and snacks in between. Our goal is to offer a complete and satisfying experience for all our guests, and we regret that this was not your experience. We appreciate your comments and will take them into consideration as we continue working to improve. We hope to have the opportunity to welcome you back and provide you with a better impression in the future. Kind regards, Equipo de Guest Experience

Dear Amanda, Thank you for taking the time to share your feedback. We truly value every comment, as it helps us continue improving our services. We’re sorry to hear that our all-inclusive offering did not meet your expectations. Please al… Show more

Dear Aliza, Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short in some areas. Our culinary team takes pride in offering a rotating selection of Mediterranean and international dishes through our buffet service, and we regret we missed the mark during your visit. While we maintain consistent pricing aligned with our all-inclusive offerings, we understand this didn't meet your expectations of value. We hope we can provide you with an improved stay in the future. Kind regards, Equipo de Guest Experience

Dear Aliza, Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short in some areas. Our culinary team takes pride in offering a rotating selection of Mediterranean and i… Show more

Dear Laura, Thank you for sharing your review. We sincerely regret that certain elements of your experience fell short of expectations, particularly regarding sunbed availability and room views. Please know we value all feedback to maintain our standards. It’s wonderful you appreciated our cooling systems, dining flexibility and attentive team members. Our location near Cala Ferrera beach and convenient transport links aim to enhance stays while allowing exploration of Mallorca’s charms. We hope to welcome you back again. Best regards, Equipo de Guest Experience

Dear Laura, Thank you for sharing your review. We sincerely regret that certain elements of your experience fell short of expectations, particularly regarding sunbed availability and room views. Please know we value all feedback to mainta… Show more

Dear Anton, We would like to thank you for sharing a review about your experience in our hotel. However, we regret any inconvenience regarding our location. Situated in Cala D’or, our beachfront setting provides direct access to Cala Ferrera’s shores, ideal for tranquil getaways. We’re delighted you enjoyed our pristine beach. Its golden sands and clear waters remain a highlight for many guests. We would love to have you return in the future. Kindest regards, Equipo de Guest Experience

Dear Anton, We would like to thank you for sharing a review about your experience in our hotel. However, we regret any inconvenience regarding our location. Situated in Cala D’or, our beachfront setting provides direct access to Cala Ferr… Show more

Dear Christos, Thank you for sharing your review. We sincerely apologize that your experience fell short in some areas. Our housekeeping team is always available to address any maintenance concerns during your stay, and we regret this wasn't communicated effectively. Regarding parking, our limited spaces operate on a first-come basis, though we acknowledge the frustration this may cause during peak periods. We're delighted you appreciated our prime beachfront location. Our team takes pride in maintaining this privileged access point to Cala Ferrera's beautiful coastline, and we're grateful you highlighted this aspect of your stay. We hope you will consider staying with us again in the future. Best regards, Equipo de Guest Experience

Dear Christos, Thank you for sharing your review. We sincerely apologize that your experience fell short in some areas. Our housekeeping team is always available to address any maintenance concerns during your stay, and we regret this was… Show more

Dear Morag, We sincerely thank you for taking the time to share your feedback and we are pleased to know that you enjoyed our facilities, comfort, and evening entertainment. With regard to your comment, we would like to inform you that our hotel is a smoke-free environment. For the convenience of all our guests, we have designated smoking areas located strategically to avoid any inconvenience. We regret if, in your case, this arrangement was not perceived as intended. Feedback such as yours is highly valuable to us, as it helps identify opportunities for improvement and allows us to further enhance the quality of our services. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Equipo de Guest Experience

Dear Morag, We sincerely thank you for taking the time to share your feedback and we are pleased to know that you enjoyed our facilities, comfort, and evening entertainment. With regard to your comment, we would like to inform you that ou… Show more

Dear Camila, Thank you for your positive feedback. It brings us joy to read your praise for our prime beachfront location and the value you found in your stay. Our team takes particular pride in creating welcoming environments, and your recognition of their warmth is truly rewarding. We're delighted our diverse culinary offerings met your expectations. Maintaining spotless facilities and comfortable accommodations remains a priority we're glad you noticed. Knowing you'd recommend us to others is the ultimate compliment we could receive. We look forward to welcoming you back on a future occasion. Best regards, Equipo de Guest Experience

Dear Camila, Thank you for your positive feedback. It brings us joy to read your praise for our prime beachfront location and the value you found in your stay. Our team takes particular pride in creating welcoming environments, and your r… Show more

Dear Guest, Thank you for taking the time to review your stay. We're delighted you appreciated our comfortable accommodations and prime beachfront location at Cala Ferrera. Our team takes great pride in maintaining facilities that allow guests to fully enjoy Mallorca's natural beauty while experiencing genuine comfort during their stay. The entire team look forward to welcoming you back for a future visit. Kind regards, Equipo de Guest Experience

Dear Guest, Thank you for taking the time to review your stay. We're delighted you appreciated our comfortable accommodations and prime beachfront location at Cala Ferrera. Our team takes great pride in maintaining facilities that allow g… Show more

Dear Gabor, First of all, we would like to thank you for taking the time to share such a detailed review of your recent stay with us. We are truly pleased to know that you enjoyed our privileged location by the beach, the cleanliness and comfort of your room, as well as the late-night snack service, which indeed is designed to make late arrivals more comfortable. It is wonderful to hear that our breakfast selection and snack options throughout the day were highlights of your stay, and that you appreciated the friendliness of our staff and the overall All Inclusive service. We have also taken good note of your constructive feedback regarding the mattress and bed size, as well as the availability of hot water in the evenings. Please rest assured that your comments will be shared with the relevant departments, as they are invaluable for us to keep improving the quality of our services and ensure a more comfortable experience for our guests. Once again, thank you very much for your kind words and valuable suggestions. It was a pleasure to host you, and we truly hope to welcome you back again in the near future. Best wishes, Equipo de Guest Experience

Dear Gabor, First of all, we would like to thank you for taking the time to share such a detailed review of your recent stay with us. We are truly pleased to know that you enjoyed our privileged location by the beach, the cleanliness and c… Show more

Dear Jagoda, We sincerely appreciate you taking the time to share your experience at Barceló Ponent Beach. We are delighted to know that you enjoyed the hotel’s privileged location, our facilities, the quality and variety of our gastronomy, and especially the service provided by our team, to whom we will pass on your kind words Regarding the points you mentioned, we would like to clarify that snack and meal times are published on our website and provided upon arrival, so that all our guests can plan accordingly. As for the birthday surprise, we are truly sorry that the experience did not meet your expectations. The table was decorated with balloons and special touches, as we usually do, and we regret that the cake did not fully meet what you had in mind. We offered a complimentary massage as a gesture of goodwill in the hope of compensating for your disappointment and leaving you with a positive memory of your stay, although we understand it was not enough in your case. Please rest assured that we take note of your observations, as every comment is an opportunity for improvement. We hope to have the opportunity to welcome you back and offer you a fully satisfactory experience. Best regards, Equipo de Guest Experience

Dear Jagoda, We sincerely appreciate you taking the time to share your experience at Barceló Ponent Beach. We are delighted to know that you enjoyed the hotel’s privileged location, our facilities, the quality and variety of our gastronomy… Show more

Dear Laura, We appreciate that you took the time to share your experience with us. We understand your perspective regarding the rates and appreciate your candid feedback. Our pricing reflects the comprehensive services and amenities we provide to ensure each guest enjoys a memorable stay. We are delighted that you found our beachfront property to your satisfaction. Your positive remarks about our pristine accommodations, excellent facilities and prime coastal setting are greatly appreciated. The convenient distance from the airport, coupled with our meticulous maintenance standards, demonstrates our commitment to guest comfort. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Equipo de Guest Experience

Dear Laura, We appreciate that you took the time to share your experience with us. We understand your perspective regarding the rates and appreciate your candid feedback. Our pricing reflects the comprehensive services and amenities we pr… Show more

Dear Brook, Thank you very much for your kind feedback. Your recognition of our dedicated team members brings us immense joy. Our entertainment staff works tirelessly to create memorable experiences for guests of every age group. The prime seafront setting of our establishment, combined with the scenic vistas of Cala Ferrera beach, provides an unmatched backdrop for a relaxing holiday. We take great pride in maintaining exemplary standards across our amenities, accommodations and services to ensure every guest feels completely at ease. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo de Guest Experience

Dear Brook, Thank you very much for your kind feedback. Your recognition of our dedicated team members brings us immense joy. Our entertainment staff works tirelessly to create memorable experiences for guests of every age group. The pr… Show more

Dear Daniel, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in some areas. Our commitment to delivering excellent value and service remains steadfast, and we continuously strive to ensure guest satisfaction across all aspects of our establishment. Our team is always available on-site to address any concerns and enhance our guests' experiences during their stay. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Equipo de Guest Experience

Dear Daniel, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in some areas. Our commitment to delivering excellent value and service remains steadfast, and we continuously striv… Show more

Dear Varvara, We appreciate that you took the time to share your experience with us. We are truly delighted to hear your kind words about our animation team, and that they contributed so positively to your overall experience. It's also very rewarding to know that most of our waiters left such a great impression with their service and attitude. On the other hand, we regret to hear your comments regarding the cleanliness of the plates and the cocktail preparation. Please allow us to clarify that all of our dishware goes through a professional high-temperature wash system, following strict hygiene and quality protocols. We will, however, share your feedback with our kitchen team to ensure consistency is maintained at all times. Regarding cocktails, we would like to assure you that our bartenders follow standardized recipes and service guidelines established by the Barceló brand. Nonetheless, we understand your perception and will use your remarks constructively to reinforce training and consistency. We appreciate your valuable feedback and hope to welcome you again soon, offering you an even more seamless experience. Best regards, Equipo de Guest Experience

Dear Varvara, We appreciate that you took the time to share your experience with us. We are truly delighted to hear your kind words about our animation team, and that they contributed so positively to your overall experience. It's also v… Show more