Avenida Jaime I, 74, 07180 Santa Ponsa, Spain
#37 of 46 hotels in Santa Ponsa
Guests' ChoiceBased on 362 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.7
Staff
8.3
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 2 September 2025
Kathryn
United KingdomAir con in rooms is practically non existent
It was clean, food was ok, staff were nice
Stayed in September 2025
Reviewed: 2 September 2025
Marcos
SpainWe had a room too small
Location and staff
Stayed in September 2025
Reviewed: 29 August 2025
Boyer
FranceEverything was great, maybe the hotel need some renovation because it looks old. Order than that everything was good
Stayed in August 2025
Reviewed: 27 August 2025
Carmelia
PortugalGot a bit lost trying to find the rooftop bar, was still unable to find the hotel spa and discovered there was a lower terrace on our last day.
Great location, nice staff, good food
Stayed in August 2025
Reviewed: 24 August 2025
Onyekachi
IrelandThe taxi was lovely and the driver v good, the hotel, staffs and food was very good
Stayed in August 2025
Reviewed: 17 August 2025
Mark
United KingdomFood was solid without being amazing. However, because the half-board felt like a free added bonus, didn't matter!
Good value for money. Same price as other hotels of same calibre but had the benefit of it being half-board whereas the others didn't.
Stayed in August 2025
Reviewed: 17 August 2025
Walker
United KingdomNeeded More information on arrival , didnt feel welcomed
Breakfast wiide choice
Stayed in August 2025
Reviewed: 14 August 2025
Trevor
United KingdomThe lady on reception i think her name was Maria was absolutely excellent and very helpful
Stayed in August 2025
Reviewed: 11 August 2025
Simon
GermanyIt was solid. Not special, but also not bad. We didn’t need to pay for drinks at breakfast.
Stayed in August 2025
Reviewed: 8 August 2025
Candice
United KingdomThe bed was very basic and the room was needing a little more TLC. The smell in reception was a strong drain smell most days and unfortunatly we had a bag taken from the bar room. There was no water fitness as advertised or activites and the indoor pool was cold and the ceiling had visible mold with the bubble pool empty. The patio door would not lock and the bedroom not cleaned only beds made.
The staff in the restaurant were lovely, the lady on the evening reception was really lovely. The gym was lovely The food was stunning and the dining room was so comfortable and pretty with a great supply of Gluten free food. The location was perfect for both bays and the traffic noise not too bad.
Stayed in August 2025
Reviewed: 8 August 2025
Agata
United KingdomI have had a half board option and the food was almost every day the same .
I loved my stay at this hotel despite of being in economic room . At the beginning I was disappointed because of the size . But I discovered the benefits of the room such as located in the quiet corner,amazing sea view from window. great cleaning service . Distance to nearest public beach approximately 5 min walk.
Stayed in August 2025
Reviewed: 3 August 2025
Jamie
United KingdomAt first we were put in the old building at back off the hotel was a fair bit away from main hotel no good if you have problems walking eventually got room change to main part off hotel rooms a lot better more space
Pool area and bar and restaurant
Stayed in July 2025
Reviewed: 29 July 2025
Anisa
United KingdomFood wasn’t great! The breakfast was ok but the evening meal wasn’t good at all! Choice was poor and what was there wasn’t nice
Great location! Lovely atmosphere around the hotel, nice rooms
Stayed in July 2025
Reviewed: 17 July 2025
Louise
United KingdomNo air con in gym. Parking 5 minutes walk up hill from hotel. Pool & gym closes at 8pm. Indoor pool not open.
Great location, lovely room, good aircon, excellent rooftop bar, good food, nice pool.
Stayed in July 2025
Reviewed: 8 July 2025
Claire
United KingdomLack of kids club activities
Friendly staff, great food
Stayed in May 2025
Reviewed: 5 July 2025
Leigh
United KingdomCould do with more subbed and staff need to remind people that they cannot reserve beds from 7.30am and not go near them till after lunchtime!
Fantastic location only couple minutes walk to beach. Hotel lounge/bar area felt very spacious and pool area was lovely.
Stayed in July 2025
Reviewed: 5 July 2025
Lou
FranceSome of the staff weren’t very welcoming Wifi is only working in the rooms Sunbeds almost never available (Cleaning lady entering the room at 8:35am while we were sleeping, I don’t understand why)
Pool area is nice Buffet is good Service is fast Good value for money Overall a good hotel
Stayed in July 2025
Reviewed: 30 June 2025
Elftmann
United StatesI did not like that no drinks at all even water were included woth breakfast or dinner. Especially since they had a simple water tap for water. Also our unit had no HVAC that could he felt. When telling tye staff they simply said they knew and nothing they could do. Not accept able for the amount being paid to stay there
The pool and lounge area was great.
Stayed in June 2025
Reviewed: 29 June 2025
Ben
SpainThe atmosphere is not very family friendly, it looks like it should be an adult only. Anyway two things bothered us very much 1. The mattress in the room was super soft and after two days we started feeling the back pain 2. You buy a half board- which means the breakfast and dinner are included. However at dinner water were not included which we found crazy!! We are talking about a filter tap we can use during breakfast and not during dinner. However we didn’t agree and the supervisor was kind and allowed us to drink from this water. However other members of the team kept claiming we can’t do it. This made us feel stressed every time we came to dinner. I really believe the management should understand better the med standard. Every room and every meal should have free filtered water- they should also be available in common areas for self service. We are talking here about the basics of hospitality- of being a host. Apart of that the value for money is good
The pool area was nice (but small), some of the team really tried to do their best for us. For example the guy responsible for the dining hall or the woman in the reception who understood we just lost a towel in the pool area and didn’t charge for it.
Stayed in June 2025
Reviewed: 28 June 2025
Timea
United KingdomYou had to pay for the drinks
Near the beach
Stayed in June 2025
Reviewed: 26 June 2025
Michael
IrelandThe air condition in bed room could have been better
Room comfortable but air condition poor. Breakfast very good and location walking distance to everything.
Stayed in June 2025
Reviewed: 21 June 2025
Andrew
United KingdomLocation
Stayed in June 2025
Reviewed: 15 June 2025
Saul
SpainThe description said the room was soundproof but we could hear everything in the hallways loud and clear. While we liked the modern minimalist decor, it lacked functionality. There wasn’t enough light in the room. And the bathroom needs hooks next to the shower to hang your towel. One last small detail is better furniture on the balcony.
Great location, reasonably priced, food was really good, hotel/room were clean. Suite was comfortable, modern and had an ocean view. Nice small gym.
Stayed in June 2025
Reviewed: 5 June 2025
Mohammad
IranThere was nothing in the room refregirator even drinking water! The parking access to hotel is very bad!
Good location near to the beach and suitable for kids.
Stayed in June 2025
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