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  5. Reviews of Hotel Palacio Atxega

Reviews of Hotel Palacio Atxega 1 stars

Osiña kalea, 20170 Usúrbil, Spain

#3 of 4 hotels in Usúrbil

Guests' Choice

Review score

Based on 86 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    Staff was very friendly, the room was clean and comfy, breakfast was fine. Free parking was nearby, and there was an elevator to reach the hotel. At ground floor there was a restaurant.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    only downside was that you could hear the adjoining rooms very easily this wasn't a problem for us didn't effect sleep etc hopefully we didn't effect anyone elses

    friendly staff great location for train station for trips into San Sebastien nice size rooms lovely building, pretty quiet surroundings given the location with the working area next door and the road its wasn't a bother at all

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    Clean and comfortable place to have a rest
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, comfortable place to have a rest after long road. Good value for its money.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Great value, small and cozy hotel
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Although the staff put a lot of efforts into maintaining the property well, you can feel its age. At times there was a smell of mold, but it wasn’t too bad. Also can be a bit noisy sometimes due to aircon or washing machine working, and ventilation from the restaurant. But at night it was all ok, so didn’t disturb the sleep. We kept aircon off at night.

    Cosy and clean hotel. The staff are very attentive to guests and welcoming. Nice breakfast for 6 euros - great value. The location is a bit remote, but only about 15 min drive to the city center.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious comfortable room. Good breakfast.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Nice location, in a little village not far from San Sebastián

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had neighbors who were a little noisy and had a barking dog. I don't think they were being overly loud, but more that the walls are a bit thin.

    Nice, spacious room. Good air conditioning. Very comfortable bed. The restaurant downstairs is very handy and stays open late. The hotel is just a short walk to the train station which gets you to San Sebastian in just 15 minutes.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    8.0
    Served it’s purpose as a stopover.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All of the steps to the check in. Although we were shown the lift but it was not available after our return at 2115 Also due to wooden floors in our room you could hear every movement above.

    Room was spacious and bathroom was very roomy.

    Stayed in May 2025

  • Reviewed: 3 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent service, breakfast for 6 euros was superb value, , lovely area to walk dogs,

    Stayed in April 2025

  • Reviewed: 17 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really traditional. The building was from around 1850 and it is since 25 years a hotel but they kept the old charm in the building. Very nice.

    Stayed in January 2025

  • Reviewed: 31 January 2025

    10
    Very good stay at a very reasonable rate
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was on an industrial site But it was fine for travelling through

    The property was very well kept Very nice clean rooms with modern facilities

    Stayed in January 2025

  • Reviewed: 9 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Easy parking - it is very rare around San Sebastian.

    Stayed in September 2024

  • Reviewed: 3 October 2024

    9.0
    Great one night stopover
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very helpful

    Stayed in October 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower head in wrong location,should be repositioned.

    Location good for train into San Sebastian.Good breakfast.Parking easy.Nice restaurant in Usurbil.

    Stayed in September 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The flexibility on our arrival time and attention.

    Stayed in August 2024

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist accused us of booking two rooms, one through booking.com and one through their own website (2 minutes apart) - which we did not do. Obviously an IT issue but they were adamant that wasnt possible - be careful. Luckily, they did not charge us after some discussion.

    Beautiful building, great location with local cafés and bars only a short walk away. Great sized room with comfortable bed and large bathroom. Breakfast is simple but good.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    Great place. Would definitely use again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was on an industrial estate. You would not know it once inside

    The staff were super friendly and helpful. We had a parking ticket to pay, we could not read it, they helped us with it.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Lovely place! Would visit again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nice place. Very clean. Wonderful staff. Good breakfast.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Great location to stay for some nights. Not so far from the big city. Free parking and dog friendly.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Comfortable stay - would use again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms not well sound proofed so disturbed by noisy neighbours…. We may just have been unlucky …

    Beautiful building in slightly odd place but handy for rejoining the motorway on to France. Staff exceptionally helpful and friendly. Great garden for walking our dog.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Every morning I woke up congested, since the air vents seems to be dirty and the room had no AC

    Overall great location and great service

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Luxurious stay at affordable price
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful boutique hotel with lovely views

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Nice hotel, would come again :-)
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The sound insulation to the upper floors! Unfortunately we had quite noisy neighbors in the upper rooms... The locations could be nicer (at a bigger street), but it was practical not to lose to much time. Everything else was great!

    The hotel is housed in a beautiful historic building that was recently renovated. The breakfast area is relatively small, but the breakfast itself was good and (by Spanish standards) plentiful (including fresh orange juice). Rooms and bathrooms were clean and well equipped!

    Stayed in April 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect stop over location for my trip. An excellent price for what I received a very comfortable double bed with a good view over the mountains to wake up to. Staff were friendly and accommodating. No complaints.

    Stayed in March 2024

Showing 1 – 25

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