Peña y Goñi, 1, Gros, 20002 Donostia-San Sebastián, Spain
#58 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 137 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.3
Staff
8.0
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 7 September 2025
Gillian
United KingdomNo view
Location
Stayed in September 2025
Reviewed: 1 September 2025
Emma
United KingdomThin walls
Location was fantastic. Room was small, but clean. The walls are thin, but thankfully it wasn't noisy when we stayed.
Stayed in September 2025
Reviewed: 14 August 2025
Jamison
United KingdomThere should be a kettle in the room or at least one in the lobby for the use of guests
Well located, clean and great staff (even if they are based at the sister hotel)
Stayed in August 2025
Reviewed: 26 June 2025
Frank
GermanyReally enjoyed the clean and quite room. Location great by the beach.
Stayed in June 2025
Reviewed: 26 June 2025
Brian
IrelandBasic
Location
Stayed in June 2025
Reviewed: 19 June 2025
Veronika
CanadaProbably more explanations about there being no staff at the hotel. Also, they send the door code by e-mail and what'sapp which you cannot get without internet access if you are travelling from overseas. They could send it about one week or at least a few days before the departure.
There was no reception desk and no staff at the hotel except for a cleaning lady. However, once you figure out how to contact the hotel office by e-mail or whatsapp, they are very accommodating and helpful.
Stayed in June 2025
Reviewed: 29 May 2025
Jim
United KingdomRoom was small, WiFi slow, no view from window
Complimentary mini bar, easy check in, location fantastic
Stayed in May 2025
Reviewed: 20 May 2025
Bettina
IrelandNo coffee machine Badly lit bathroom mirror
Very clean, good location, comfortable bed, nice bathrooms
Stayed in May 2025
Reviewed: 29 April 2025
Łukasz
Poland- No kettle in the room or in common space
- Great check-in experience in the nearby hotel from the same chain - We were able to check in earlier for free - Clean, modern rooms - Mini fridge in the apartment - Daily cleaning - Great location
Stayed in April 2025
Reviewed: 15 April 2025
Katharina
BelgiumDark room
I booked „Arrizul Beach“ but got upgraded to „Arrizul Congress“ there, you receive free water, coffee, soda, cava plus a free mini bar. Great location. Super clean. Nice hosts.
Stayed in April 2025
Reviewed: 10 October 2024
Nppc
PortugalThe room space is not accurate. It mentions 15sqm but in fact the room is smaller. We stayed in a double room. Maybe they count the room plus the bathroom. But it makes all the diference mainly because we were for working purpose and the space was very thight and with lack of natural light. The window was for a backyard and in the earlymorning we eard a lot of noise from the staff of the other buildings. The pillow and mattress could be better. The shared space that is in the pictures wasnt activated. There is no shared room in -1 for small meals preparation.
Wonderful check-in service. Very clean spaces! All the staff was very responsive and helped with all the requests. Great bathroom space!
Stayed in October 2024
Reviewed: 29 August 2024
Martine
United StatesMy room was above a restaurant and it was noisy.
Location close to the beach, the old town, public transportation
Stayed in August 2024
Reviewed: 28 August 2024
Leighton
United KingdomNo reception or facilities in the building.
Clean, modern, great location and free basic mini bar.
Stayed in August 2024
Reviewed: 18 August 2024
Sherman
SpainFeels odd without a front desk, but we managed OK virtually.
Great location!
Stayed in August 2024
Reviewed: 11 August 2024
Adam
United KingdomOne of our bedrooms was tiny. We wouldn’t book it again.
The location is incredible. The bedrooms are decorated very nicely. One of our bedrooms was a good size.
Stayed in August 2024
Reviewed: 10 July 2024
Erwin
NetherlandsClose to shops, close to the beach, walking distance to the old town (bars and restaurants). Nice and helpful staff. Received an upgrade from Arrizul Beach to Arrizul Congress. I don't think the rooms are actually larger but it's a good hotel with nice rooms nevertheless... and you can get free coffee and drinks during the day.
Stayed in July 2024
Reviewed: 27 June 2024
Erman
SwitzerlandOnly negative may be that, on top of our room being pretty small, the room was looking to inner building hall (not inner yard !) Let’s say it was a bit claustrophobic. But for couple of days, that should pass as well.
Hi, Arrizul Beach is very well located, right next to beach, 10 min walk to Boulevard and old town. The company has 3 hotels, Beach, Cathedral and Congress (I think), Beach is fully self-serviced i.e. automatic doors, reception via messenger app etc. Very clean. Air conditioning works very well. Parking is available at Kursaal public parking however comes at 30euros a day. All was good, thank you
Stayed in June 2024
Reviewed: 21 May 2024
Kelly
CanadaCould hear the neighbours
Location was great
Stayed in May 2024
Reviewed: 29 April 2024
Charles
United StatesThey actually upgraded us to the Hotel, Arrizul Congress, just down the street, which supposedly was an improvement. It was very comfortable, convenient, and clean.
Stayed in April 2024
Reviewed: 30 December 2023
James
United Statesthe price on the weekend was significantly higher
comfortable and a great location
Stayed in November 2023
Reviewed: 16 October 2023
Ole
United KingdomFor the price - nothing
Location
Stayed in October 2023
Reviewed: 16 October 2023
Danica
CanadaWould have liked coffee machine in room. Window into courtyard/vent space was dim - would have been nice to have a view.
Location was great. Felt very secure and clean. Room was larger than expected! Appreciated the drinks inthe fridge.
Stayed in October 2023
Reviewed: 8 October 2023
Judith
New ZealandHeated towel rails would be good then they wouldn’t need to change towels every day.
Location was great. Very clean.
Stayed in October 2023
Reviewed: 21 September 2023
Tash
AustraliaNo reception.
Great location.
Stayed in September 2023
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