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Reviews of Hotel Arco de Mazarelos 1 stars

Transito de los Gramáticos 1, 15703 Santiago de Compostela, Spain

#108 of 114 hotels in Santiago de Compostela

Guests' Choice

Review score

Based on 239 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.4

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would be handy to have a small table in the room to prepare food

    Lovely big room, clean, great location, helpful staff

    Stayed in September 2025

  • Reviewed: 18 August 2025

    9.0
    Convenient, clean and comfortable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Spacious room, clean and comfortable. Easy to locate. We would stay here again.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    7.0
    Very center location and good value for the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bed and pillows could be a bit more comfortable, it would benefit from having AC but that's a minor thing.

    The staff is very attentive and the location is perfect. We are in the historical center and close to all points of interest.

    Stayed in August 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a little tired. Check in is done by two very overworked waiters. If you arrive at a busy time, they barely have the time to book you in, let alone attend the tables. They were great, but you don’t get the welcome to our establishment feel. We stayed three nights. The noise outside on the Friday was very loud until about 2 am which is to be expected in Spain when there is a bar below. However, the room was badly soundproofed and guests were waking us up coming back until 6 am. Saturday and Sunday night were better.

    Location. Excellent for train station and old town.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    Great location with beautiful views.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, clean and everything you need.

    Stayed in July 2025

  • Reviewed: 9 June 2025

    8.0
    Central location makes a perfect stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It appeared that the bar and restaurant were only open on an ad hoc basis and not every day/evening.

    Very central and close to all camino attractions. Just a 5 minute walk from Santiago cathedral.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Nice place was better when there 10years previous but over all would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pricey with no breakfast

    Location

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    A Good Place to Explore Santiago de Compostela
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant and bar only open at certain times/days.

    Very close to the centre and just a short distance from Santiago Cathedral. Quaint old hotel in the old part if town.

    Stayed in June 2025

  • Reviewed: 24 May 2025

    8.0
    Very convenient for exploring local history
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing much Was surprised at the lack of communication or response to our questions about late access. Good had all been resolved by communicating a policy

    building of stone and wood with beautiful windows - easy access to cafes etc Good bathroom

    Stayed in May 2025

  • Reviewed: 23 May 2025

    9.0
    Great place to stay and close to the action.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time could be earlier.

    Clean and comfortable. Location is very close to the Cathedral etc. Management is friendly and approachable.Stayed here two times.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Excellent location + comfy room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location listed is completely different to the actual location. We struggled to find the hotel initially. The only way to speak to the hotel manager is via the phone and the one we spoke to didn’t understand English so just be mindful of it!

    Location is fantastic - all major tourist sites are between 5-10 min walk. Bed was comfy, the shower had good pressure, bathroom was tidy. Got an electronic code to get into the building and room which was handy!

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very nice room, wonderful view, good shower

    Stayed in May 2025

  • Reviewed: 4 May 2025

    6.0
    Good enough for 1 night
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy.

    Clean, and the guys who worked there were so helpful and booked a taxi for us to take us to the bus station the next day

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Comfortable and convenient place to stay in Santiago de Compostela
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Expect the sounds of the city in the early hours …

    Location in the old city, but also not far from the stations - train and bus. Very convenient for all the historic sites - the cathedral and museums and parks. Loads of cafes and restaurants on the doorstep, including a bakers and restaurant in the same building. Good sized room, big comfortable beds, with electric radiator if needed. Very clean and safe with key code entry - there’s no staffed reception. Able to leave bags on last day when checked out.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In the shower I got dirty curtain and I heard noisy in the house in the middle night

    I love interier. The apartment located in old town

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    Good to stay but not outstanding vs the value rate
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old furniture and small damages in the room and bathroom

    Location and restaurant’s staff

    Stayed in April 2025

  • Reviewed: 12 February 2025

    9.0
    Lovely room with great views
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit of trouble getting into the hotel at check in but resolved through WhatsApp

    Lovely room and balcony. Comfortable bed with great views over the square.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Perfect for a couple of days
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Locations and room size

    Stayed in January 2025

  • Reviewed: 16 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely quaint room. Would stay again.

    Stayed in September 2024

  • Reviewed: 16 November 2024

    7.0
    Nice place but room wa not as advertised
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room required updating. The sliding closet door came of its rollers.

    Place was nice and the staff was nice but the room was substandard. It was suppose to be a room with a city view and a balcony which it didn’t have.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    9.0
    I would definitely stay here again. The room was comfortable. It had heat a nice view from the balcony, and the staff wa
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t an older building. Many are in this area. It could’ve used a little updating. There wasn’t a lot of real food offered at the bar.

    Property was a short distance to too many amenities of the old town of Santiago, especially the cathedral. There is a bar restaurant downstairs.

    Stayed in October 2024

  • Reviewed: 3 November 2024

    8.0
    Basic but good - central location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was mould on the bathroom ceiling. The place was overall clean however this could be improved by the property. (Not crazy amounts but enough that it's worth mentioning to be addressed by the hotel - it wouldn't put me off staying)

    Clean, comfortable room and super central location, the price was great. Also the staff were lovely!

    Stayed in November 2024

  • Reviewed: 24 October 2024

    6.0
    Provide in a Santiago style.
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It really needs some money spent on it. Could be really good. Ceiling light hanging off, door lock and latch just functional. Main area needed to be hoovered.

    The hotel was in the style of a lot of buildings in Santiago , old and in serious need of repair,but it was clean.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Nothing really

    It was all good. Location was excellent. Staff were all very helpful and friendly.

    Stayed in October 2024

Showing 1 – 25

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