Not much to dislike for the money.

Plenty of pools around and one with slides. The breakfast buffet was well stocked with plenty of seating. Staff was helpful

Stayed in August 2025

We faced most times peoblem with entering the room because of deactivation of the entry card. Cleaning is not good enough. On google maps it looks like very close but in reality it depends on where you stay. Because there are many apartments some are very close some are far.

Facilities. There are pools for every apartments. Hot water, children park, small aqua park for children.

Stayed in August 2025

The restaurant, very very busy. A lot of the time could not get a table easily. If you did manage to get a table it was stacked with dirty plates from the previous people. Staff did not clear plates and were forced to clear them ourselves or sit on a dirty table. In my opinion not enough staff for the size and business of the restaurant, very hectic and not enjoyable

Great pools and lots of things for kids to do

Stayed in August 2025

Arrogant and rude waiter in buffet restaurant

Price

Stayed in July 2025

The pools sometimes needed more attention and a couple of times found cigarette butts in the kids pool which wasn’t nice. Also some of the pool sides got really sticky by the end of the day from people leaving their drinks. Worst thing was how slippery the pool sides were, it was quite dangerous and one man fell so hard he cut his head open. It’s worth bringing some beach shoes for children so they don’t slip over.

Staff were helpful and friendly. Plenty of entertainment, swimming pools, near to the beach and lots of restaurants nearby which kept us busy. The rooms were lovely and clean. We had a great time.

Stayed in July 2025

The food was some of the worst I have had in Mallorca and I've stayed at many hotels. The dining room was chaotic at all times. When we arrived, we were given a key card and sent to a room located at the back, which required a proper key to access. After lugging cases down the stairs, we then had to go all the way back to reception, where we were given another, much nicer room around the front.

All the kids facilities, parks and water parks were amazing. Our room was really nice, big and clean. The staff were all extremely friendly and helpful. I would definitely recommend the hotel for families with young children.

Stayed in July 2025

The fact we were too far away from main reception. The go karting was closed.

We liked 1 of the pool more than others. We liked the mini golf.

Stayed in August 2025

The food was very repetitive with not much choice.

Lots to do around the site with many different pools to choose from. Our room was lovely and spacious. The location is around the lovely lake and just a 10 minute walk to the beach

Stayed in August 2025

The lift wasn’t great. Coffee cups were small, that was a minor problem

Clean, powerful shower and comfy beds. Room was very spacious for 4 adults

Stayed in June 2025

The whole resort is absolutely massive and, being on a lagoon, mozzies are a problem - even with plenty of bug spray we still got bitten. There are obvious signs of maintenance being carried out across the resort everyday but overall it does look a bit tired and dated. The staff are constantly jet washing, litter picking and trying to keep the place as clean as possible. Sadly they were contending with lots of guests who lacked the basic manners and consideration for others to do basic things like put their own rubbish in the bins (of which there are plenty so there is no excuse). It seems harsh to criticise the property or the staff for the behaviour of their guests! Not sure how the pools stayed SO cold given how much sun was on them all day everyday - the sea was probably a good 10 degrees warmer than the pools! Beware poolside - wet or dry, the tiles are very slippery even with shoes on and we saw lots of accidents involving adults and kids.

The property is well located about 15 minutes walk from Alcudia bay beach. Our room was in Fedra 3 which is the furthest point from the entrance to the resort making it nice and quiet but also about a 10 minute walk to the exit - and that was with older children walking fairly briskly. With younger kids you could take anything up to 20+ minutes to leave the resort. Our rooms were clean, air con worked and the staff we spoke to were perfectly lovely and helpful. The maid service was good when it happened but was hit and miss in timings! Can’t comment of food or drinks as we were room only and didn’t use any on site bars or restaurants. We played Padel whilst there - easy to book and good facilities. We were room only and booked last minute. Overall we had a good week as we got out to different restaurants and the beach most days. Bellevue ticked a box as a base for our time there.

Stayed in August 2025

Maybe not the hotels fault but people throw all trash , it’s very nasty overall in the complex. There are many buildings and if you don’t want to/ can’t walk, it’s not advised as you must walk very far to the beach. - food is mediocre but ok - no organization in the buffet (difficult to find a table) - most of all, customers are just overall not compliant with rules and cleanliness - avoid Sirena buildings if you want to sleep before midnight (shows are in front of building and last til 23:45 Every night)

Good value for money Concept is great - many shows, stuff for Kids Waterslides and pools Deluxe rooms are great Staff is helpful Could change rooms

Stayed in August 2025

Tho I have to say I arrived at 2am expecting the room I payed for. Getting a "Standard" room or "Apartment" even tho I payed for "Deluxe Double". The Room was full of mold, cables looking out, illegal cable installation which isn’t legal in whole Europe especially because the electrical junction box was mounted in a kitchen. As an electrical technician I can’t close my eyes there, there is a cover for the electrical junction box so moist or etc. doesn’t make it burn or whatever. It can and will kill a person if not more than one if not changed. I don’t care if it’s Palma or whatever, we are in Europe a modern continent so we do modern installations so people can sleep safely! There were even VISIBLE cum stains on the couch. It was room 116 in Minerva 2 I think it was called. Like I told the reception, not mad at all at the workers there, but I am mad with the Owner of the Resort because they did invest in wrong things.

The upgraded room was very big actually the second biggest room in Sirena 1 and 2. It was clean and everything. Thankfully the workers in the reception understood it instantly and gave me the new room the next day. The rooms in Sirena 1 after inspecting mine and the ones of my friends had 0 problems if we talk about being safe in a room. So very good.

Stayed in July 2025

The promised TV, could only get one channel, spoke to reception on day one, left day five still with no TV, disappointed as bit of a heat wave so room was cool sanctuary but nothing to do.

Excellent location, everything around that you need

Stayed in July 2025

N/a

Staff organisation at lunch time

Stayed in July 2025

At first, they gave us a very bad room – it smelled terrible and was dirty, even though it was considered a “standard” room. We asked to change rooms, and they moved us to a much better one from the deluxe category, but we had to pay an extra 150 euros. Also, the area around the swimming pool was full of discarded paper cups. There really should be a fine for people who litter!

Our room was very comfortable with a nice view. The food in the restaurant very delicious with a lot of choices.

Stayed in July 2025

Some wear and tear but didn't bother me. Bland and repetitive food

Great facilities and entertainment. Apartments aren't bad considering the price yeah there is some wear and tear but nothing that would ruin your holiday. Swimming pools and activities are great. All inclusive food wise was boring plain food really paella was nice but food was the same every day. Drinks very strong but could be improved on cocktails. Location was ok £10 to the beach in a taxi.

Stayed in July 2025

Surprised at a 10 euro returnable deposit for the TV remote. It did not affect us, but given the size of the site I was surprised that there were no trolleys at reception for anyone arriving at the main entrance. It could be a long walk across the site.

Our stay was in early May with a good price for the room with buffet breakfast. With a hire car (booked prior to travel) it was a perfect base for touring the east of the island and local walks. There are also buses available. Site is large with free car parks. Excellent breakfast.

Stayed in May 2025

Good location

Stayed in July 2025

spacious

Stayed in July 2025

Shower didn't have much water pressure

Stayed in July 2025

The pools area was not always the cleanest but beach is so close that we didn’t really use that much pools

The rooms were really spacious and clean. We had great view on the lake. It’s quite big variety of pools for kids and families. Cool activities and playful animators. Staff was always kind and helpful.

Stayed in June 2025

Such great value for money, lots to do in the area and on the complex

Stayed in May 2025

The alcohol which was served at the bars was very cheap quality

Hotel was great for my kids the go kart track has closed down which was a bit of a let down but I can't fault it at all food was good every day and the facilities where excellent mosquitos where an issue of an evening

Stayed in May 2025

The food was great

Stayed in April 2025