Noisy as on a busy street

Excellent location! Good kitchen with washing machine

Stayed in July 2025

One of the windows had no glass and would not close.

Manager Grace was very helpful.

Stayed in July 2025

Reception wasn't helpful. No passport check and we had trouble unlocking our door until a maid showed us how.

Great location within minutes of Sol.

Stayed in June 2025

Small but fine

Good location Clean rooms and bathroom

Stayed in June 2025

The bedroom was okay and you couldn’t hear the noise from the street that much but keep in mind that from the living room you can hear everything that’s happening in the streets. My cousins didn’t sleep that great, it was very noise.

Location couldn’t be better and it’s great if you travel as a small group.

Stayed in June 2025

There is no window at all in the kitchen or living areas, perhaps the reason why there is no street noise. Currently doing renovations to some part of the building, I often heard drilling or tradesman's machinery. paid 250 Euro for 2 nights Basic kitchen facilities. No wine glasses!

Location was very good. Liked having a washing machine and iron. Water pressure in the shower was great. Air-conditioning worked well. Beds pillows basic but ok. I didn't hear any noise from the street.

Stayed in May 2025

No windows or natural light.

Location good; apartment clean.

Stayed in April 2025

Practically no windows facing outside, no possibility to air the room

Good location

Stayed in February 2025

When we arrived, nobody was there. There was a note on the door in SPANISH to (call the following number if you want to enter the building). You need to have a local phone number to call them and we didn't have a local number. We only had the Whatsapp app which was not helpful.

Location was great

Stayed in March 2025

It was as expected

Great location

Stayed in March 2025

The advertising picture is NOT the same apartment. All the windows open into an enclosed area. No views whatsoever. I told those on charge many times in Spanish what time we would arrive. Yet when we arrived, there was no one there to let us in. After 20 mins of ringing various numbers, someone finally turns up. Decided to have a shower after a long journey. Sadly it was a cold one as no one had bothered to ensure we had a heated hot water tank. Uncomfortable beds.

Very central Clean and tidy Lovely shower

Stayed in February 2025

Nil

Spacious and a walking distance to Puerta de Sol.

Stayed in December 2024

The horrible strong smell in the room. The shower hardly drained the water and it would overflow out of the shower. Did not complain because we stayed 3 nights only.

Room met our expectations.

Stayed in October 2024

Location was great, and rooms were spacious enough for 4 people comfortably with air conditioning in both rooms. Checking-in was a little challenging as there was no information sent before our arrival but managed to sort out in the end.

Stayed in September 2024

The road outside can be noisy (ear plugs or long walk around Madrid to tire you out?) and the door requires a certain technique (quick pull towards you and then push, at the same time as tapping the fob)

The location is amazing. Very central allowing easy access to East & West Madrid, the train transport system (SOL) and shops and restaurants, cafes and bars. The host was great and responsive. Best to set up a WhatsApp chat and use a translation (which I did).

Stayed in October 2024

The bedliniens should be changed, the pots were not washed well. The apartman is a little bit dark because the windows face to an inside wall.

Very good location in the heart of the center, close to metro and restaurants and supermarket. Staff was very friendly. The beds were convenient. The apartman is inside the building so the very busy city center's noise is not coming in.

Stayed in October 2024

If we opened the window, the location was quite noisy,

The location was very good. In the centre of the city, a lot of attractions are in walking distance.

Stayed in September 2024

The bathroom is inside the room, so people staying outside, needs to interrupt the others to use the service. Not a big deal but for taking in mind

It was a really good experience, the apartment has all what you need, and the location is very convenient

Stayed in October 2024

We were scheduled for 4 nights. We told them we’d arrive between 6-7 pm. We arrived at 7:15 due to delays. There were 4 numbers to contact on the door. We contacted all 4 via text and phone as well as email. No response. We called Booking.com for support. They tried to contact the owner. Nothing. The Booking agent told us to wait an additional 30 min which we did. For a total of 75 minute wait after arrival. Nothing. We found another small but adequate room nearby. We heard nothing from Apartmentos Madrid until I contacted again about 8:15 the following morning. She said she was there. When we arrived and checked in there was no apology or explanation. We tried to express via Google translate that it was very disappointing and inconvenient. No apologies or explanation. We felt it would have been appropriate to offer some kind of discount, but of course none was offered. We were not charged for the night we did not stay.

The location was great. Easy walk to Puerta del Sol and Plaza Mayor and anything in the downtown core. The property was clean and the apartment adequately well appointed.

Stayed in May 2024

No windows on the outside, but maybe that is even better, considering madrid noisy streets.

Perfect location, cosy kitchen, but all that you need, including washing machine. Friendly staff.

Stayed in May 2024

A little noisy as the room was close to the stairs. Not a big deal.

Great location close to metro, buses, puerto de sol. Very clean, well equipped kitchen, elevator.

Stayed in April 2024

Noise

Position/ comfy beds

Stayed in April 2024

The location was very good, close to supermarkets and in the city center.

Stayed in February 2024

What bothered me was having neighbours knocking on the door at 02AM because they were drunk.

Good, spacious flat. Good kitchen, fully equipped. Free washing machine. Comfortable bed. TV and air conditioning in the bedroom and living room. Everything very clean and tidy. Carmen's friendliness is a plus. As soon as you arrive she says "Welcome". Fully available to help you and give you information about transport and places in the city. The location is very good, 300 metres from Puertas del Sol. Around the flat there are several restaurants, bars and two large supermarkets. I'll be back next time I go to Madrid.

Stayed in January 2024