Enrique Talg,15, 38400 Puerto de la Cruz, Spain
#181 of 518 Holiday rentals in Puerto de la Cruz
Guests' ChoiceBased on 211 apartment reviews
8.3Cleanliness
8.7
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
9.3
Value for money
8.7
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Gilley
United Kingdomwe didn't like the balcony view,, it was a roof top view which was very dirty, also the shower in the bathroom had a shower curtain and when you turned the shower on it flooded the bathroom, not good
gorgeous apartment, very clean, needs English TV
Stayed in August 2025
Reviewed: 9 August 2025
Melinda
United KingdomThe hallway is in need of some help. It looks a bit dated and tired
The rooms are comfortable and clean. The location is great. The breakfast is plentiful and a good variety
Stayed in July 2025
Reviewed: 30 June 2025
Alberto
SwedenZonas comunes
Situation y limpieza
Stayed in June 2025
Reviewed: 27 May 2025
Lesley
United KingdomNothing
Didn't take breakfast, many options nearby.
Stayed in May 2025
Reviewed: 23 May 2025
Vitalija
United KingdomNothing to complain… about the noise… but we enjoy in a heart of wonderful Puerto do la cruise!
I liked everything- perfect location & service ! Staff working very hard -thanks to cleaners ! ( Receptionists always with a smile & great attitude to quests -big thanks to Esperanza,Dalai(expecially kind & supportive Fabiola👌!)Enjoyed in a small but very warm pool & very good breakfast. Very happy & coming back again😊
Stayed in May 2025
Reviewed: 12 May 2025
Dmitrii
Spainno wifi because of problem with internet provider, nobody could solve it
Stayed in March 2025
Reviewed: 10 May 2025
Jean
SpainThe room was not like the photos shown on booking .co
Stayed in May 2025
Reviewed: 7 May 2025
Miguelvali
United Kingdoma little noisy sometimes, as the doors and ocrridors are a bit dated and weren't soundprofed
the front desk staff were really attentive and helpful
Stayed in May 2025
Reviewed: 25 April 2025
Peppi
Finland-
Super friendly staff who helped with everything I needed. The room was cleaned everyday and towels changed 4 times a week. The location is absolutely amazing just 2min walk from the sea side walking street. And parking garage was a huge plus! Bed was also comfy and shower pressure amazing. All thought warm water run out pretty quick but since i was alone it didn’t matter. Breakfast was okey.
Stayed in April 2025
Reviewed: 14 April 2025
Katalin
United KingdomI would have preferred paying in advance instead of at the hotel, but it was very clear and they accept a wide range of payment methods.
I travelled with my mum, and this was our second time visiting the area. We had previously stayed at Astoria but preferred Bambi this time, especially for its lovely balconies. The staff were incredibly helpful—whether it was calling a taxi, recommending great local restaurants, or bringing us an extra pan for cooking, nothing was too much trouble. Our room was clean and comfortable, and the location couldn’t have been better. Most importantly for us, the area is mostly flat, which made it easy to get around. We could walk to the supermarket, shopping mall, beach, coffee shops, and restaurants within just a few minutes. The pool was also a great bonus, especially on the warmer days. Highly recommend for a relaxed and convenient stay!
Stayed in April 2025
Reviewed: 3 April 2025
Kristel
SpainLady in reception was just an amazing woman - friendly and helpful. Room was clean and nice. Only thing that disturbed me a little was a noisy neighborhood during the night, but for sure it wasn’t the hostal fault. :)
Stayed in March 2025
Reviewed: 24 February 2025
Linsey
United KingdomNo lighting in corridor outside rooms. Breakfast room was very dark and dingy and not worth using.
Very clean. Room well equipped with everything you need for a short stay.
Stayed in February 2025
Reviewed: 18 January 2025
Lorraine
United KingdomThe corridors and public areas were dark and in need of updating. My room was okay but the view from balcony was terrible. I only spent two nights here during my two week trip as it was the most expensive accommodation and a bit too touristy for me.
Excellent location, near huge supermarket and beach but still quiet. About half mile from bus station. Rooms clean, nicely presented and reasonably well equipped but nothing amazing. Small swimming pool.
Stayed in January 2025
Reviewed: 29 December 2024
Marianne
AustriaVery nice room in a super location for the price paid!
Stayed in December 2024
Reviewed: 27 November 2024
Dorothy
United KingdomThe new Stream television system they have has changed since March and you cannot change audio to English as you could for American series such as NCIS, FBI, Chicago Fire. I am a solo traveller age 78 and very rarely went out in evening stayed for 21 nights and found this very very disappointing. Nothing in English except BBC News.
All staff from Reception, Cleaning Staff and Maintenance people were efficient, professional and all in a pleasant manner. Have stayed here on various occasions for the above reasons and its convenient location. Had a couple of problems one the fridge and T.V. breaking down but both attended to immediately. Well done to all.
Stayed in November 2024
Reviewed: 22 November 2024
Donald
United KingdomI did not like the length of Good Review I wanted to give Bambi Apartamentos!
BAMBI APARTAMENTOS Room 320 - 1 bedroom apartment Puerto de la Cruz, Tenerife (PdlC) 21 > 31 October 2024 Solo Traveller. Self Catering My stay at Bambi Apartamentos was excellent and I am giving a very good Review for my visit! This good Apartment block with economic pricing exceeded my expectations and was exactly what I was looking for. LOCATION Important - Bambi Apartamentos is in a quieter area and quite close to the sea. That means all walks locally are generally flat or slight sloping ground. Importantly, there are NO huge hills to climb - unlike many other accommodation places in PDLC! Lots of 'normal' 'non-Tourist' shops close by before hitting onto the Tourist Shops as you get close to the sea. Bambi Apartamentos / Astoria Hotel is a quiet place to stay. There is no Bar or Restaurant and no Entertainment. There is a a cafe / dining area, used for Breakfast. Self Catering guests can include Breakfast in their booking or use on a daily basis and pay each time. Bambi Gourmet Restaurant is part of the same building, operated by different owners - a Fine Dining Restaurant. Bambi Apartamentos and Astoria Hotel are on separate streets on the same Block. They share the common facilities fully. All access is through the Bambi Apartamentos side of the complex. HOTEL RECEPTION Reception is manned 24/7. Everyone on Reception is wonderfully friendly, helpful and always smiling. Multi language also. They are always willing to give great advice and suggestions for things to do. And a Pool Table in the Lounge area. WALKING DISTANCE Big Big Supermarket - 3 minutes 24hrs convenience stores - 7 minutes Café / Bars - 2 mins Beach - 8 mins Modern Mall shopping centre - 12 mins Shops - 3 mins Promenade - 8 mins Old Town - 15 mins Restaurants - 2 to 15 mins - LOTS! My 1 Bedroom Apartment was simple, clean, spotless, comfortable, warm well equipped. CLEANERS WERE AMAZING! BOOKING dot Com restricted Review length. See Google Review!
Stayed in October 2024
Reviewed: 19 September 2024
Fonseca
United KingdomGood location, and friendly staff. I recommend this place
Stayed in September 2024
Reviewed: 18 September 2024
Lina
SloveniaThe system for the parking was a bit awkward - there is garage which is very convenient (you must book a place in advance), but every time you leave/enter, the receptionist has to open the door for you or someone has to get the key for the door, open it and then go back to the reception to return it immediately.
The location was excellent, the facilites clean and the space roomy. The bathroom had plenty of space for your things, and also the bedroom. The kitchen was well equipped, except for the pans that were scratched and unusable.
Stayed in September 2024
Reviewed: 11 August 2024
Vladimir
SerbiaBad to non existent WiFi in room
Great value for money
Stayed in August 2024
Reviewed: 30 July 2024
Malgorzata
United Kingdomit may be hard to find parking spaces near the property, so maybe better to book parking space in advance. We didnt done this so everyday we spent around 20mins for space+walk to apartment.
Great location, simply but nice breakfast, very clean
Stayed in July 2024
Reviewed: 19 July 2024
Michael
United KingdomWi-Fi is only available in common areas which could be a problem for some (we live in the South of the island so could use our data without issue). The lack of a toilet in the breakfast area was a little inconvenient. Only one pillow per guest, it would be useful to offer additional pillows (placed in wardrobe with the blanket) for those who require them.
Great location, close to bars, restaurants, supermarkets and Lago de Martinez. Staff very helpful with a 24 hour reception. Modern rooms with everything needed for a short stay and exceptionally clean. Although there is no air conditioning the fan provided was very effective. Extremely comfortable beds. They should be commended for the breakfast they offer, there is a choice between continental, Spanish or a healthy option, in addition there is fruit salad and a basket of mini pastries on each table. Also available are yogurts, fruit, preserves, additional pastries/donuts and bread for toast. Coffee, tea and juices are also offered. The pool area has sun beds and tables/chairs available and is again kept very clean.
Stayed in July 2024
Reviewed: 27 June 2024
Marcin
United KingdomExcellent location,very clean apartment and very helpful and friendly staff
Stayed in June 2024
Reviewed: 26 June 2024
Stojan
MontenegroInternet didn’t worked at all!
Great location, great stuff, especially “Ljupka”! Thank you Ljupka so much for everything!
Stayed in April 2024
Reviewed: 21 June 2024
John
United KingdomIf it had been hot, there's no air con. Did not like Puerto de la Cruz. Big and noisy. But if it is where you like and many people do, I'd stay at RF Bambi.
Really nice self catering studio. Really nice staff. Parking is problematic so book a space in advance at Euro 8 per day.
Stayed in June 2024
Kleinarl, Austria
Rochester, USA
Frankfurt/Oder, Germany
Playa del Ingles, Spain
Bangkok, Thailand
Senj, Croatia
Guarulhos, Brazil
Charneca, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content