The process for getting into the accommodation is over-complex and over technical. You have to fill in the form before they release any information about the apartment to you. These links never work for us – we get part way through and they freeze & our birthdate cannot be entered. It didn’t work, we told them but they didn’t respond so we sent them the information minus the photo of ID as other hosts have been happy with that. No response. They sent us nothing on the day of our arrival. When we called they said that they were waiting for photograph ID for both guests. We still didn’t know which apartment we were in. We called them again& they sent our room number and floor along with a link with a virtual key to open the door - “this is your link to access the virtual keys panel of your reservation” (see screenshot). However we weren’t told how to get in to the building. Luckily we met someone going in and they told us to press the button next to our room number and it would open the door (see screen shot). When we got to our room we used the link on the phone, pressed the button and our room door opened. Once in the room there were 2 keys on the table – one for the room which works fine and the other for the front door which is very tricky to use but you don’t need it anyway because you can just press the button. However every time someone comes into the building & they press this button to open the door it rings the bell in the apartments concerned which can be irritating They do not provide a kettle (we asked!). There was no hair dryer and the Wifi is very weak The kitchen sink had a plug that didn’t fit. We messaged them and they provided us with one that did. The bathroom sink has no plug. The shower rose in the bathroom has a flaring outer spray but no holes in the centre which makes it less effective.

We are two self-catering 70+ year olds driving around Portugal and Spain for a couple of months. All of the apartments are accessed via Travesa Cruz 5 and easily reached with google maps. There were parking spots on the surrounding streets and we found one easily. We were in apartment D1 on the 5th floor and we loved it! Booking.com doesn’t show the photos for different room options separately & some reviews have said they didn’t get what they wanted. We were really happy that we got the apartment we wanted. There’s lots of light, it’s comfortable with lots of space, a large table, great kitchen, reverse cycle aircon and a large terrace with mountain views accessible through glass doors from the kitchen and main area. There’s not that much to see & do in Bejar so after some exploring we took it as an opportunity to do some washing, cook meals and sit on the terrace admiring the view. We were able to really relax here.

Stayed in October 2024

There were a few things that really spoiled our time there. Firstly the incredibly hard bed caused discomfort and the bedding was the wrong size for the bed, which didn’t help. To add to the lack of sleep was the bell linked to the front entrance of the building. It was rung at 3am, 4am, 6am - it was terrible! We never want to find fault, but the lack of sleep was very frustrating and had a negative impact on our time in the area. Also, to agree with other comments, we are computer literate, but the check in process caused unnecessary frustration. An extractor fan in the bathroom would solve the issue with smells - there is no window and no fan, so damp and odours are sadly inevitable.

The great roof space where we could eat breakfast/dinner and enjoy the view. Close to local bars, clean and helpful staff

Stayed in October 2024

A bit of miscommunication that I'll blame on myself for when to arrive ... and the check-in process, if it worked as it should, would probably have been fine but when cell phone issues arise, etc. the automated system can be extremely stressful to resolve problems. Still, the price for the penthouse was a bit high but still in the acceptable range for what was on offer

The view from the top floor was stunning, including the balcony and living room Kitchen and washer worked as it should Bed comfortable

Stayed in October 2024

Everything was ok.

Location at 5' walking to the heart of the city.

Stayed in September 2024

Spacious and comfortable.

Stayed in May 2024

Not too easy to get two loaded bikes up to the 5th floor....yes there is an elevator.

Very quiet, large terrace, nice view.

Stayed in May 2024

Location was good 😊

Stayed in March 2024

The WiFi didn’t work In the apartment. The only place that it was working was close to the front door.

The apartment is exactly like the pictures. Beautiful and comfortable.

Stayed in January 2024

Wasn’t wild about the online check in. Couldn’t get in the main street door, as we didn’t have a key..then our flat door wouldn’t open. Although the phone contact sorted the problem digitally very quickly. But missed having a physical person to relate to.. also no confirmation of payment was sent.

Cute attic studio, small but light, well decorated and comfortable just outside the old quarter with great views of the Sierra from the terrace. Little kitchen and dining area very useful. Powerful shower and air conditioning. Very reasonable price for such a quality let.

Stayed in July 2023

The water heater, in the bathroom, constantly makes noise, and the water was very hot, I had to be careful to avoid scalding myself in the shower and while washing dishes.

Very nice, quiet studio on the top floor of an apartment building on the edge of Bejar, nice roof terrace with mountain views, well equipped kitchenette.

Stayed in April 2023

No working Wi-Fi . Downstairs door was locked. smaller key does not fit there at all.

Nice kitchen and beds.

Stayed in March 2023

The WiFi was completely un usable. The property advertises having WiFi but it does not work. I messaged the contact who replied confirming that the internet signal may not be very strong! It was so poor that the signal was impossible to connect to. We tried on 3 separate devices. The entry to the apartment and parking was complex. The owner sent lots of very helpful instructions, but didn't mention that you MUST ENTER THE APARTMENT BEFORE PARKING, AS THE KEY FOB FOR THE PARKING IS IN THE APARTMENT.

The apartment was a good size, with a reasonable kitchen and a balcony for fresh air.

Stayed in June 2024

No way to enter the building initially unless you catch someone coming out as a key is needed which is only available after you access the room. No reply on phone number given Details note ‘on site parking’ which in reality means finding parking on the street

Breakfast not offered

Stayed in March 2024

Super great location, with and excellent view of the city, a large comfortable terrace...

Stayed in May 2023

Access to the property was a frustrating process which took hours to finally complete as it was all done remotely.

Comfortable bed and good shower. Good to be able to self-cater.

Stayed in April 2023

It’s more expensive than we normally pay, but it is very nice and in the great city of Salamanca.

We stayed in two of three apartments. We liked it so much we extended our stay. The top floor was marvelous. Huge! Beautiful patio opening to the plaza. Fantastic view from the rooms. The apartment has everything you need. Parking was convenient, but pricey. Typical for Spain. The first floor apartment was similar and just as nice but closer to the next door club noise. You can close all the windows and use the AC to mitigate the club noise. Alex was extremely helpful. He sent all the necessary guidance with photos to find and get in the property. Very easy.

Stayed in September 2022

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in March 2023