Reviews of Alexandra Barcelona Hotel, Curio Collection by Hilton 4 stars

Dear Andrew, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our staff exceptionally helpful, our rooms clean and comfortable, and our location ideal for your visits to Barcelona. It is wonderful to know that the Alexandra has become your new favorite. We are honored to be your hotel of choice when you are in the city. We are especially glad you enjoyed the relaxed vibe of our pool area. It really is the perfect spot to unwind before exploring all that Barcelona has to offer. We appreciate your feedback regarding the air conditioning, and we will certainly take it into consideration as we continue working to improve the guest experience, especially during the warmer months. We look forward to welcoming you back soon! Warm regards, Agnese Cristiani Duty Manager

Dear Andrew, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our staff exceptionally helpful, our rooms clean and comfortable, and our location ideal fo… Show more

Dear Pamela, Thank you very much for your kind words! We are delighted to hear that you enjoyed the beauty of your room and balcony, as well as our excellent location. Regarding the pool, we would like to share that it’s designed as a relaxing spot rather than a swimming pool. It is perfect for cooling off, unwinding, and enjoying a peaceful moment during your stay. We truly appreciate your feedback and hope to welcome you back soon for another relaxing experience. Warm regards, Agnese Cristiani Duty Manager

Dear Pamela, Thank you very much for your kind words! We are delighted to hear that you enjoyed the beauty of your room and balcony, as well as our excellent location. Regarding the pool, we would like to share that it’s designed as a rel… Show more

Dear Amane, Thank you so much for your kind words! We are thrilled to hear you enjoyed our quick service, convenient location, and clean, comfortable rooms. It was a pleasure having you, and we hope to welcome you back again soon for more sightseeing and tapas adventures! Best regards Agnese Cristiani

Dear Amane, Thank you so much for your kind words! We are thrilled to hear you enjoyed our quick service, convenient location, and clean, comfortable rooms. It was a pleasure having you, and we hope to welcome you back again soon for more s… Show more

Dear Maxine, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay with us, especially the friendly service from our staff, the pool area and bar, and your modern room. We are also glad you made the most of our breakfast selection, including the made-to-order omelettes! It was a pleasure to host you, and we hope to welcome you back again soon. Warm regards, Agnese Cristiani Duty Manager

Dear Maxine, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay with us, especially the friendly service from our staff, the pool area and bar, and your modern room. We are also glad you made the most o… Show more

Dear Mikhail, Thank you for your kind words! We are so glad to hear that you found your stay cozy, clean, and nice. It was a pleasure to have you with us, and we hope to welcome you back again soon. Warm regards, Agnese Cristiani Duty Manager

Dear Mikhail, Thank you for your kind words! We are so glad to hear that you found your stay cozy, clean, and nice. It was a pleasure to have you with us, and we hope to welcome you back again soon. Warm regards, Agnese Cristiani Duty Man… Show more

Dear Sandy, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our location, your room, and the service provided by our team. We appreciate your comment regarding the room temperature. Barcelona summers can be quite warm, and we understand how important a cool and comfortable environment is especially for a good night’s sleep. We will be sure to review the room’s air conditioning performance to ensure it is functioning at its best for future guests. Your input is valuable to us, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Agnese Cristiani Duty Manager

Dear Sandy, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our location, your room, and the service provided by our team. We appreciate your comment regarding the room temperature. Barcelona … Show more

Dear Clara, We sincerely regret that your experience with us did not meet your expectations. We apologize if the room assigned did not meet your expectations at the time of your reservation. Our goal is always to offer our guests the greatest comfort and transparency possible, so we apologize if there was a misunderstanding regarding room specifications. We take your comments very seriously and will share them with our team to review the incident and prevent a similar situation from happening again. We would have loved to resolve the situation during your stay, and we apologize for not being able to retain your trust this time. We hope to have the opportunity to welcome you again in the future and provide you with the experience you truly deserve. Best regards Agnese Cristiani Duty Manager

Dear Clara, We sincerely regret that your experience with us did not meet your expectations. We apologize if the room assigned did not meet your expectations at the time of your reservation. Our goal is always to offer our guests the greate… Show more

Dear Suzanne, Thank you so much for your kind review! We are delighted to hear you had a fab weekend in Barcelona and that you were pleased with your choice of Hotel Alexandra. It is great to know you enjoyed our excellent location, friendly staff, and clean, comfortable rooms. We appreciate your feedback regarding the drink prices and will certainly take it into consideration. We hope to welcome you back again soon! Best regards Agnese Cristiani Duty Manager

Dear Suzanne, Thank you so much for your kind review! We are delighted to hear you had a fab weekend in Barcelona and that you were pleased with your choice of Hotel Alexandra. It is great to know you enjoyed our excellent location, friend… Show more

Dear Noorhan, Thank you for your kind words about our location and for rating us 8 out of 10. We truly appreciate it! Regarding the bathroom amenities such as cotton pads and similar items, as a sustainable hotel, we aim to reduce waste and environmental impact by providing these items only upon request. We are always happy to offer them to our guests when asked, and we regret if this wasn’t clearly communicated during your stay. We hope to welcome you again in the future and provide you with an even better experience! Warm regards, Agnese Cristiani Duty Manager

Dear Noorhan, Thank you for your kind words about our location and for rating us 8 out of 10. We truly appreciate it! Regarding the bathroom amenities such as cotton pads and similar items, as a sustainable hotel, we aim to reduce waste … Show more

Dear Brian, Thank you for your kind review! We are so glad to hear that you found our hotel clean, well-presented, and enjoyed the service from our team. It is great to know the location was perfect for your needs as well. We would love to welcome you back anytime. Safe travels, and thank you again for choosing to stay with us! Best regards Agnese Cristiani Duty Manager

Dear Brian, Thank you for your kind review! We are so glad to hear that you found our hotel clean, well-presented, and enjoyed the service from our team. It is great to know the location was perfect for your needs as well. We would love t… Show more

Dear Dhanur Prakash, Thank you sincerely for rating your stay at Alexandra Barcelona Hotel, Curio Collection by Hilton with a 9 out of 10. We are pleased to know that you found your room to be clean, comfortable, and well equipped with everything you needed — qualities we consider essential to offering a high-standard experience. We also truly appreciate your feedback regarding the restaurant's offerings. We understand the importance of accommodating diverse dietary preferences, including vegetarian options, and we take your comment as a valuable opportunity for improvement. Our culinary team is continuously reviewing the menu to better reflect a more modern and inclusive approach to food. We hope to have the pleasure of welcoming you again on your next visit to Barcelona, and to provide you with an even more satisfying experience. Borja Aparicio Duty Manager

Dear Dhanur Prakash, Thank you sincerely for rating your stay at Alexandra Barcelona Hotel, Curio Collection by Hilton with a 9 out of 10. We are pleased to know that you found your room to be clean, comfortable, and well equipped with eve… Show more

Dear Ms. Margarita, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you would not consider returning to our property. Our goal is always to provide a smooth and memorable experience, and we regret not being able to deliver that during your visit. We would like to clarify an important point regarding your comment. During the nationwide power outage that affected all of Spain, not only was electricity down, but mobile networks and landlines were also completely out of service. This made it impossible for anyone, including our staff, to make calls or arrange external services such as car bookings. That said, we would like to emphasize that our team went above and beyond to assist all our guests during what was a truly chaotic and unexpected situation. The inability to secure a car booking did not reflect a lack of willingness to help, but rather the reality that the service requested was simply beyond anyone’s reach at that time. We also regret hearing about your interaction with our security staff. Please rest assured this is being addressed internally to ensure a higher level of service in the future. Thank you again for your feedback, it is invaluable to us as we continuously strive to improve. We hope you may reconsider and allow us another opportunity to provide you with the experience we are known for. Warm regards, Carlota Monter Front Desk Manager

Dear Ms. Margarita, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you would not consider returning to our property. Our goal is always to provide a … Show more