Reviews of Casa Pizarro Hotel 4 stars
Pizarro, 10-12, 10003 Cáceres, Spain

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewFantastic little hotel in the heart of the town! Helpful staff, very clean and highly recommended!
Nothing!
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe loved this property! We couldn’t believe how grand and beautiful the bedroom was given what we paid. The staff were extremely friendly and welcoming, all in a great central location.
The air conditioning didn’t work so we had to open the window which meant waking up early with cars on the street.
Thank you for your review, Cecily. We are delighted to hear that you enjoyed your room, the location and the service provided by our staff. We would have appreciated it if you had notified us during the night that you were experiencing problems with the air conditioning so that we could have resolved the issue immediately. We hope to be your choice again on future visits to the city.
Thank you for your review, Cecily. We are delighted to hear that you enjoyed your room, the location and the service provided by our staff. We would have appreciated it if you had notified us during the night that you were experiencing prob… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBig room with proper third bed. Nicely furnished. Excellent location - everything within walking distance. Staff speaking excellent English. Covered parking nearby for 12 Euros per night.
Nothing.
Dear John, It was a real pleasure welcoming you and your family. Thank you for taking the time to share your experience with us and we are delighted to know you enjoy everything during your stay. We hope to have the pleasure to welcoming you again in the future. Best regards, Dpto.: Reception
Dear John, It was a real pleasure welcoming you and your family. Thank you for taking the time to share your experience with us and we are delighted to know you enjoy everything during your stay. We hope to have the pleasure to welcoming … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel, clean, spacious, right in the center.
Nothing.
Dear Maria , Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, our facilities and location. It has been a pleasure to welcome you and we hope to have the pleasure of welcoming you again in the future. Kind regards
Dear Maria , Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, our facilities and location. It has been a pleasure to welcome you and we hope to have the pleasure of welcoming you … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat room
Loved
Dear Dave, Thank you for your lovely words and high scores! We're thrilled you enjoyed your stay and truly hope to welcome you back soon.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewCasa Pizarro was so beautiful. It was so creatively designed incorporating the new yet retaining the original features of the historic building. The staff were exceptional and went out of their way to help us and make us feel welcome. The little terrace at the back was lovely for breakfast
There is nothing we don’t like about the property
Thank you for your feedback Kim, we are delighted to hear that you enjoyed your stay at our hotel. The staff greatly appreciate your kind words. We hope you will visit us again soon.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThis visit absolutely exceeded our expectations! The staff were some of the friendliest and most helpful I have ever encountered in my extensive travels! Upon arrival, we were upgraded to a large, comfortable room that was absolutely incredible. We had the best two nights of sleep of our trip at this hotel! The staff went out of their way to recommend sites to see as well as restaurants at which to eat. We had trouble with the safe and they immediately came up to assist us. They were attentive to all our needs and requests! I would absolutely stay here again!
The one recommendation I have is to make sure the safes are bolted down. They would be very easy to pick up and remove from the room and that made us slightly uncomfortable.
Thank you for your kind words. We are glad to hear that your stay with us was most enjoyable for you. The hotel staff was happy to help you in any way they could. We hope you will be able to visit us again.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewCasa Pizarro was an absolutely delightful hotel and wonderfully situated with the walls of beautiful Caceres. There was a pretty terrace where we had breakfast and the blonde waitress was a whizz on her Google Translate and couldn't have been more accommodating! Likewise the two girls in reception. One with a little English was exceptionally kind in procuring a bucket of ice and glasses when the bar was closed and the other, Joana, on duty in the morning spoke terrific English, was charming and super-helpful. She was telling me how lovely Caceres was in winter-time and I've now made a big mental note to return to Caceres and Hotel Pizarro specifically another year in the winter!
Thank you very much for your very detailed and positive review. We are delighted to hear that you enjoyed your stay at Casa Pizarro and that our location next to the walls of Cáceres was to your liking. We are delighted to read that our team contributed to making your experience so special. We will pass on your words to all the staff, who will be delighted to know that they were helpful and left such good memories. We are also glad to hear that our waitress in the cafeteria was able to assist you with a smile (and with the help of Google Translate!). It will be a real pleasure to welcome you back, hopefully in winter, to discover the charm of Cáceres in a different season - thank you for thinking about coming back! Best regards, The Casa Pizarro Team
Thank you very much for your very detailed and positive review. We are delighted to hear that you enjoyed your stay at Casa Pizarro and that our location next to the walls of Cáceres was to your liking. We are delighted to read that our te… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLovely boutique hotel in the heart of the city
The parking was difficult to find with the narrow streets
Thank you very much for your kind words, David! We're glad you enjoyed our location and boutique style. We understand the challenge with the narrow streets and appreciate your patience. We hope to welcome you again in the future!
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewEnjoyed our stay at Casa Pizarro, the room was charming, spacious and comfortable. Hotel is in a good location, easy walking to points of interest and restaurants.
Such tiny bar fridges!
Thank you for your feedback Irene, we are happy to know that we have met your expectations with our accommodation. We hope to be your choice again if you decide to visit Cáceres again.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewHotel and room decor was gorgeous, staff very helpful.
Guidance to hotel was terrible as it was to the car parking space. QR code didn’t work , sent us around and to multiple incorrect locations. They need to improve on this area for tourist who do. Or know the area as it became frustrating indeed
Dear Marnie, Thank you for spending a few moments with us. We are glad to hear that you enjoyed the hotel, the facilities and the friendliness of the staff. We have tried to help you at all time, not only in getting to the hotel accompanying you by telephone to the door step but also and giving you as many directions as possible on an additional map. Best regards Dpt.: Reception
Dear Marnie, Thank you for spending a few moments with us. We are glad to hear that you enjoyed the hotel, the facilities and the friendliness of the staff. We have tried to help you at all time, not only in getting to the hotel accompanyi… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGood size room. Excellent shower.
Parking hard to find.
Dear Peter, Thank you for your review. It is a pleasure to know that you enjoyed our rooms and facilities. We look forward to welcoming you again soon. Best regards
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewEverything was lovely.
Breakfast was a bit scarce
Thank you for your comment, we are glad to hear that you enjoyed your stay with us. We take into account your comments about breakfast in order to improve the quality of this service offered by the partner restaurant.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewRooms new clean and impeccable
Thank you very much for your kind words! We're delighted you enjoyed the room and cleanliness. We hope to welcome you again soon!
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewArchitectural wise an interesting building, well located in the old part of the town.
The room was facing the backside of the hotel. There is a huge garden with terraces, but that belongs to a bar. Terrible noise until 2 am in the morning, even with closed windows.
Dear Jens, Thank you for sharing your experience. We are glad to hear that you enjoyed our location and the architecture of the hotel. On the day of your arrival you were assigned a quieter room and you declined it. We are sorry that despite the kindness and the time that reception staff spent with the different changes, you did not find it sufficient, Sincerely, Dept: Reception
Dear Jens, Thank you for sharing your experience. We are glad to hear that you enjoyed our location and the architecture of the hotel. On the day of your arrival you were assigned a quieter room and you declined it. We are sorry that desp… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe hotel was very well located and very comfortable and clean. The staff were very helpful, although they weren’t aware of the road closures which caused a bit of a detour when trying to find the parking location. Overall a very good stay.
Thank you for your review. We are glad to hear that you enjoyed your stay with us. Road closures are sometimes not notified to us but we try to provide the best alternatives for parking, we are sorry this was an inconvenience for you. We hope you will be able to visit us again soon.
Thank you for your review. We are glad to hear that you enjoyed your stay with us. Road closures are sometimes not notified to us but we try to provide the best alternatives for parking, we are sorry this was an inconvenience for you. We ho… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified review