Few things not to like in fairness, but i would reiterate what other people have said in the reviews....the walls are paper thin.

Very good stay at the venue, breakfast was well above average and the pool was clean and well maintained. Staff were all excellent and friendly & accommodated us and made us feel very welcome.

Stayed in August 2025

Room was noisy with walls thin, we could hear our neighboors and the slamming doors / party people putting loud music. It's a shame that there was no coffee machine in the room. Would have also made our stay more pleasant so we could chill with coffee on our balcony.

Nice sea view from the upper floors. Nice pool aera with nice staff. Very accessible.

Stayed in May 2025

The rooms have very thin walls and some girls and boys were out partying all night and when they came back they woke us up and the staff didnt do anything about it. Very unprofessional and rude.

We loved the pool and the food was okay. Also the location is good, its close to everything

Stayed in July 2025

The lift was a bit of a nightmare in the morning taking you from top to bottom and not the floor you wanted but then I was on the 12 floor

Close to beach and airport

Stayed in July 2025

The room was next to hotel s aircondition condensing units.and it was a bit noisy. I asked for another room but they said they had no any available.

Stayed in June 2025

The only day we were there, the spa was closed due to staff being absent.

Clean, exceptional location and friendly staff. Breakfast amazing!

Stayed in July 2025

no kettle or cups in the room and had to get hot fridge replaced. with another hot fridge…

nice pool

Stayed in July 2025

Loud guest's next door beeing loud till 3am sometimes.

Staff, facilities, cleanliness

Stayed in June 2025

Wish there were more vegan breakfast options

Bed comfy, nice balcony, clean Very noisy party goers banging on doors and singing outside our room at 3am

Stayed in June 2025

The location

Stayed in June 2025

No isolation There's a 10 min walk to the beach and Breakfast start at 8 so if you need to leave early no breakfast

Nice breakfast, alot of supermarket around and a bus stop nearby

Stayed in June 2025

The food quality of breakfast so the dinner it’s poor. A lot of variety but nothing real tasty or well made. They use a lot of cooking oil(bad flavor), make the food oily and miss the taste, my only complain as they offer half pension to have meals there, should be at least same standard as the rest of the services. *busy area for people partying , so weekends the rooms are noisy/loud music/drinks…

Easy access to the beach, close to bus station and lovely staffs overall

Stayed in May 2025

Friendly welcoming staff, arrived after midnight and as had half board they had a plate of food waiting for me. Good options with the breakfast and dinners. Good location, within 10 minutes walk you have the beach and an array of bars and restaurants. Room was reasonable size with good size balcony, extra bedding in the wardrobe. Bus from airport drops you at the door, to get bus to airport, the stop is 2/3 minutes walk around the corner

Stayed in May 2025

Nothing

Great location near to the beach / shops / restaurants Nice bar and pool area Excellent breakfast

Stayed in May 2025

Because the building is in the “party zone” some guests are usually drunk and very loud late at night. This can disturb your sleep. You hear noises from other rooms.

The staff is super nice and friendly. The breakfast and dinner service is great, diverse and food is delicious.

Stayed in May 2025

Please fix the second elevator.

There were some flaws but overall it is a good hotel and our stay was pleasant. You pay fair price for what you get. Beautiful comfortable lounge with elegant design; small but cosy spa.

Stayed in April 2025

Too far up a steep hill.

Staff friendly. Room lovely and pool area good.

Stayed in October 2024

Thin walls without any sound isolation, couldn’t sleep at night due to noise from other rooms

Stayed in October 2024

Balcony is not safe.

Standard

Stayed in September 2024

The only thing I would suggest is getting net curtains on the windows as we were overlooked by an apartment block and had to keep the curtains closed when in the room. Could have done with a kettle on there room too.

The staff were all lovely and helpful, breakfast was good, all fresh food and lots to choose from. The spa is wonderful and very reasonable for the 2 hours for the price. Having a fridge in the room was a bonus.

Stayed in September 2024

The soundproofing is quite poor, you can hear people in the hallway + in the rooms next door (our neighbours kept speaking very loudly late at night, I had to ask the reception to get involved). The aircon is not super strong, it is a HVAC system built into the rooms with the vent being in between the bedroom and room entrance/bathroom. We did not feel much difference between the outside / inside when the aircon was on the coldest and highest fan setting. It was a nice temperature overall once you acclimate to it. The TV in the room is a bit dated and I needed to reset it to have access to the local channels. Smart TVs in all the rooms would be appreciated. The bed were quite firm, a range of pillows would've been nice (only had soft microfibre ones). Some renovation/upgrading work is definitely needed to improve these issues for a 4* hotel. When we arrived on our first night, there was an overbooking issue and we were given the choice between the room we booked for our full stay, or if we accepted to stay in a different room for one night and the rest of the stay in the room booked. Compensation was dinner included for our stay (we only had booked breakfast) and spa access. Not a big issue for us as we didn't mind too much but maybe a lack of organisation between booking systems. The 'emergency' room we were given for the first night was on the top floor (13th) and had a sea view, right behind the hotel sign. It was smaller than the normal rooms and did not have a fridge, but there was still a good aircon unit and a smart tv. We even had access to the roof terrace which was beautiful at sunset time. The only downside the 'emergency' room was that it's located right next to the lift / elevator room which makes some clicking and mechanical noise every time the lifts are in use. At night it wasn't such a big problem as there was less traffic, but can be disturbing for light sleepers.

The rooms are very spacious and very clean. There's daily cleaning between 10am and 1pm. The staff is very nice and always helpful. The buffet breakfast had a nice range to choose from, with hot and cold food. The dinner buffet was good, varied every night. The hotel is located 5 mins walk up hill from the beach (Playa de S'Arenal) We did not use the spa facilities or the pool but it looked pretty decent.

Stayed in September 2024

I Liked everything . As a clean freak the hotel is very cleaned and very good maintained every day , the towels are changed everyday. The location is very good 20 min drive to Palma and near good and viral beaches , I highly recommend renting a car (TopGearMobility).The parking near the hotel is so easy you have parking at the two sides of the main road of the hotel and two big parkings a little bit further without paying anything.The breakfast was very very good ,a nice various buffet .The staff is really helpful and really friendly , the two elevators work perfectlly.I highly reccomend this hotel!

Stayed in August 2024

Nothing

We like all about the hotel (staff, breakfast and dinner, the room...) Just a thank you for all.

Stayed in August 2024

I really enjoyed the stay, the stay is very friendly especially the male receptionists, always have a smile on their faces and are very welcoming. There is more than enough space in the lobby, bar area and pool, and there was a life guard present! The spa is also lovely and €10 for 2 hour for the facilities, and ofcourse you can add extra such as a massage. The hotel rooms are fine, airco works great, however a friend did accounter a bug/cocroach, but I nothing to cry about. Overall a lovely hotel, easily accessible, hotel quickly books you a taxi, and affordable spa, breakfast and dinner buffet (breakfast is breakfast unfortunately did not try to dinner) it also has restaurant jardin torreo near by and the staff and food is lovely, highly recommend the paella and salmon!

Stayed in August 2024