8.5

Reviews of Akla Hotel Mérida 4 stars

Romero Leal, 18, 06800 Merida, Spain

  • Patrick

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Iain

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Breakfast was great and well presented

  • Cláudio

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Close to attractions and restaurants. Public parking near the hotel. Room is comfortable and spacious.

    The entrance of the building is in a narrow street. we need to drop bags into the hotel as quickly as possible.

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  • Brown

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Antonio

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Tony

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
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  • Ed

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Great location, clean and comfortable. Would stay again.

  • 7.0 Good
    Ken

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Location

    Parking. The parking was a long walk from the hotel and including tax was over€20 per day. I have paid less in city centres.

  • João

    Reviewed: 30 April 2025 · Stayed in February 2025

    Verified review
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  • Thomas

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Jasminka

    Reviewed: 2 April 2025 · Stayed in April 2025

    Verified review

    Size of the room was exceptional as was the location. Bathroom had an excellemt shower. Bed was really comfortablr and the staff was great.

    The room had only one window to the common arra, whoch was coveted by a screen. The room had no natural light.

  • 7.0 Good
    Peggy

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    The staff is AMAZING. Location excellent. Decor a beautiful mix of historic charm and modern.I would advise booking the room only. Not the breakfast and completely skip the "Turkish" bath that just isn't. But for just a hotel it's a nice Little boutique style.

    1. Our room had bed up a steep stairway. It was too steep to carry our luggage up and very scary to navigate the stairs at night to go down to bathroom on the entry floor.. one night I slipped in the dark on the stairs. 2. Breakfast was not a good investment. They require you turn in a selection and time the night before, have ONE lady handling breakfast for the entire hotel. The only cereal is coco puffs. I advise breakfast elsewhere. 3. We booked the spa and massage. The massage was interesting. But the spa was awful. Touted to be a Turkish bath, the steam room had steam but very little heat and a musty smell. The bath area was a plastic in a nicely decorated room but heated to like warm water with a faint chlorine scent. The warmed relaxation chairs did work, but we were very, very disappointed and left halfway through the time we booked. It was not what we hoped for or expected from the website.

    Property response:

    Thank you for taking the time to share your experience. We are pleased to hear that our staff and the location met your expectations, as well as the blend of historic charm and modern décor. We regret to hear about the issues you faced with the stairs in your room. If we had been made aware of the discomfort it caused, we would have gladly offered to move you to a more accessible room. Regarding the breakfast, we appreciate your feedback and will work on improving the service to ensure a more efficient and pleasant experience for our guests. We are also sorry to hear that the spa and massage did not meet your expectations. We will review the quality of these services to ensure they align better with our guests' needs. Thank you for your valuable comments. We hope to have the opportunity to welcome you again and provide a more enjoyable experience. Best regards. Reception Department.

    Thank you for taking the time to share your experience. We are pleased to hear that our staff and the location met your expectations, as well as the blend of historic charm and modern décor. We regret to hear about the issues you faced wit… Show more

    Akla Hotel Mérida
    10 May 2025
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  • Inmaculada

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    The location, the bed, the silence, the staff and the spa

    The disabled bathroom was not well adapted. There was no wall bench and the plastic stool provided was not safe enough

  • Giles

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review

    Great location, very helpful staff, despite language barrier. Huge bed!

    Parking a little bit far for luggage, but a good drop off spot outside the hotel means this isn't an issue.

    Property response:

    Thank you for sharing your feedback. We are glad to hear that you enjoyed our great location. We also appreciate your understanding regarding the parking; the drop-off spot is indeed convenient for luggage. We hope to welcome you back in the future. Best regards.

    Thank you for sharing your feedback. We are glad to hear that you enjoyed our great location. We also appreciate your understanding regarding the parking; the drop-off spot is indeed convenient for luggage. We hope to welcome you back in th… Show more

    Akla Hotel Mérida
    17 February 2025
  • Maria

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Location was perfect. Breakfast was good. Rooms were clean and silent. The hotel was nice and clean in general. Staff were very nice

    nothing

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  • Jaime

    Reviewed: 7 December 2024 · Stayed in December 2024

    Verified review
  • Alaa

    Reviewed: 5 December 2024 · Stayed in October 2024

    Verified review
  • Ana

    Reviewed: 3 December 2024 · Stayed in December 2024

    Verified review

    The location was perfect to see the important sights and very close to some great restaurants.

    It really didn’t feel like a 4-star hotel and was disappointing when it was a birthday treat for my husband. We were not very impressed by the bed and just certain things such as the mini bar just being a little fridge placed on the floor, near the jacuzzi. Despite calling itself a spa and for the price charged, we would have expected at least a bathrobe and slippers, not to mention a working towel warmer and at least a kettle with some tea/coffee. The towels were rather rough and grey too and the smell coming from the sink/bath was not very pleasant. Shame as we hope to return to Merida in a very near future.

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  • Keith

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review
  • Daniel

    Reviewed: 16 October 2024 · Stayed in October 2024

    Verified review
  • Paul

    Reviewed: 5 October 2024 · Stayed in October 2024

    Verified review

    Very central

    Hard to find in a car

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  • Steve

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    Location in the centre, close to all the sights and restaurants.

    Breakfast was good but limited

  • Sonya

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review
  • Liang

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review

    Good location

    Limited parking in the heart of city

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  • 7.0 Good
    Svetlana

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Location is great. The room is not small and had everything you need.

    The smell in the room. It was very strong. For early check out they did not explain how to open the door. It took time to figure out.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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