Opiniones del A+View Private Terrace Private Pool Family Fun

Thank you so much for your warm and sincere feedback. We’re truly happy to hear that you enjoyed the house and your overall stay, and it means a lot to us that you would love to return. We sincerely apologize for the cleaning issues you mentioned. We've already addressed these points with our cleaning team and have reinforced our quality checks to ensure that windows, the microwave, oven, and other detailed areas are thoroughly cleaned before each stay. The dust and forgotten item under the bed clearly indicate areas where we must improve — and we are taking this very seriously by implementing stricter standards going forward. Providing a clean, comfortable, and worry-free environment is our top priority. Should we have the pleasure of welcoming you again, we are confident you’ll notice our sincere improvements and care. Thank you again for your understanding and valuable feedback. Warmest regards

Thank you so much for your warm and sincere feedback. We’re truly happy to hear that you enjoyed the house and your overall stay, and it means a lot to us that you would love to return. We sincerely apologize for the cleaning issues you me… Mostrar más

Thank you very much for your feedback. We’re happy to hear that you and your family enjoyed your time at the house, especially the pool, BBQ, and the incredible view. As for the issue you mentioned, since the property is located in a natural mountain area, occasional wildlife like mice can appear. We’ve already taken this seriously and successfully caught the mouse during your stay. We’ve also reinforced prevention measures, including sealing entry points and adding protection where needed. Regarding the cleanliness, we’ve had a serious conversation with our cleaning company and have now made it clear that no untrained staff are allowed to work at this property. We are committed to maintaining a high standard. We are always working to provide a safe, clean, and enjoyable space for our guests, and your feedback helps us improve. Thank you again, and you’re very welcome to return anytime!

Thank you very much for your feedback. We’re happy to hear that you and your family enjoyed your time at the house, especially the pool, BBQ, and the incredible view. As for the issue you mentioned, since the property is located in a natur… Mostrar más

You booked a hotel but didn't check in. A week later, you contacted me seeking compensation. Booking customer service advised me to decline, and you gave a 1-star rating with a peculiar comment. I'm quite saddened as this has caused concern among other guests. The area is very safe, with self-employed security patrolling 24/7, and the community gates have a guard post, which is unique in Barcelona. Please rest assured, all guests.

You booked a hotel but didn't check in. A week later, you contacted me seeking compensation. Booking customer service advised me to decline, and you gave a 1-star rating with a peculiar comment. I'm quite saddened as this has caused concer… Mostrar más