Plaza del Emperador Carlos V, 11, Centro, 28014 Madrid, Spain
#350 of 3,943 Holiday rentals in Madrid
Guests' ChoiceBased on 355 apartment reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.0
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 31 August 2025
Mengsi
SpainI like it so much. I would really recommend it! It’s right next to the train station. 5 minutes walk to the supermarket, a lot of restaurants nearby. Across the street, it has a very big public park to walk the baby. The staffs there are very friendly and professional. The apartment itself provides daily cleaning too. We enjoyed it very much.
Stayed in August 2025
Reviewed: 31 August 2025
Travellers
LithuaniaApartment-hotel in a great location, close to the center and all attractions. Next to a busy street, but the windows are soundproofed perfectly, and the air conditioning works very well, so the noise did not disturb our sleep at all. Very clean and well-equipped and maintained apartments. A big advantage was that we could check in earlier and leave our luggage for storage before leaving. Only the best recommendations, we would be happy to stay again.
Stayed in July 2025
Reviewed: 30 August 2025
Shuk
United Kingdomit’s on the main street, so it can be a bit noisy at night.
We had a wonderful stay! The place was very clean, comfortable, and in an excellent location. Everything made us feel at home, and we were very satisfied throughout our stay. Would happily come back again!”
Stayed in August 2025
Reviewed: 28 August 2025
Michelle
AustraliaThere was nothing we did not like. This property is exceptional.
We loved everything about the property. It was spacious, clean very comfortable beds and pillows, luxury towels. Couldn’t ask for more.
Stayed in August 2025
Reviewed: 24 August 2025
Simone
ItalyAutomatic check in doesn’t work correctly but they solve quickly by phone call. It world be not easy for older guests Quiet but still in The city centre Green free parking on August just beyond The Reina Sofia museum
Position Cleaness Forniture and cose flat
Stayed in August 2025
Reviewed: 21 August 2025
Carolyn
United KingdomWish we had stayed longer!
Amazing property, perfect location, great value
Stayed in August 2025
Reviewed: 16 August 2025
Nanette
SpainPerfect location, spacious and very good value
Stayed in July 2025
Reviewed: 3 August 2025
Lucy
IrelandFrom time to time, there was a smell from the drains in the bathroom. Instructions for the electric oven would have been helpful. However, these are minor points & I would stay there again.
Super central location, 10m from the metro & within walking distance of most of the key attractions. Busy area, but I was not disturbed by noise. Strong WiFi, clothes washer & dish washer, toaster, kettle, etc. Very clean, bright & comfortable apartment. The bathroom & bedroom are up a flight of stairs, so not suitable for people with mobility problems.
Stayed in August 2025
Reviewed: 1 August 2025
John
South AfricaOnly a thing blind to the two windows. Need a blickout option as well.
Location and size of the apartment.
Stayed in July 2025
Reviewed: 29 July 2025
Christos
GreeceThey offered us an early check in which was really appreciated since we arriver early in the morning
Stayed in July 2025
Reviewed: 21 July 2025
Aik
MalaysiaThe washer/dryer takes a long time and clothes not drying properly after hours
Very spacious and clean 2br and 2 bathrooms apartment
Stayed in July 2025
Reviewed: 7 July 2025
Jane
AustraliaA bit noisy
Location fantastic
Stayed in July 2025
Reviewed: 2 July 2025
Maria
IndonesiaNothing... All is good. Really
First of all...the apartment is very good. Second of all...the area is also very good. Nearby to here and there. I would definitely recommend this apartment to anyone coming to Madrid. Now is summer but the central AC is working good And the apartment is huge by the way. very cozy...
Stayed in June 2025
Reviewed: 22 June 2025
Sandra
United StatesPlease maintain lock pads on room doors on a regular basis. We were unable to check out as expected because the batteries on the lock pad ran down and we had to wait for maintenance to come. Imagine if this had happened in the evening or early morning when there is no receptionist on site to call the maintenance man! also the light in the bathroom goes off at very short intervals, even when I was in the shower. i appreciate your trying to conserve electricity but the setting needs to be longer and pick up the whole room, not just the sink.
we were able to store luggage upon arrival.
Stayed in June 2025
Reviewed: 8 June 2025
Jeenallamas
PhilippinesThe elevators did not work the first day so we had to walk up 4 flights of stairs until they fixed it the next day.
Location was so central as it was just by the train station, It was near everything. There were so many restaurants nearby. It was operated as serviced apartments so our place was always cleaned by someone. We could eat indoors if we were too tired, we could also walk everywhere. We were given late check out accommodation also.
Stayed in June 2025
Reviewed: 1 June 2025
Joseph
MaltaAlthough there is double glazing the non stop rumble of traffic might disturb light sleepers. But hey this is busy Madrid where people sleep at 7am in the weekends!
Brilliant location . Cleanliness and design of appartment. Staff were very sweet. Really just a 15 min walk to centre but just 1 minute from Atocha! The view from my 4th floor appartment was lovely green trees hence full privacy without knowing youre in the heart of a very busy city.
Stayed in May 2025
Reviewed: 21 May 2025
Jillian
United KingdomCheck-in a little confusing and took a couple of attempts.
Tidy and well equipped. Excellent location. Comfy beds.
Stayed in May 2025
Reviewed: 19 May 2025
Khaliana
GeorgiaOne problem to consider, the fan in the bathroom wasn't working. Hopefully they'll fix it soon.
One of the best locations., close to Atocha train station, in the heart of the city, easy to get to and from the airport by bus/taxi . Plenty of restaurants around., metro station almost at the hotel entrance. 2 minutes walk to Reina Sofia, max 15 minute to Prado and Thyssen . Walking distance Cimbele plazza. Close the Botaniq garden, the Retiro Park. The view from the apartment was beautiful. Apartment is Modern and clean. Very well equipped. Cleaning everyday. Easy check in, very kind lady on reception, comfortable bed. I will recommend for all my friends.
Stayed in May 2025
Reviewed: 19 May 2025
Marleny
United StatesSpace
The location
Stayed in May 2025
Reviewed: 17 May 2025
Nur
SingaporeThe hot water was limited.
The location is excellent accessible to alot of places. The place was clean. My whole family enjoyed the stay. Near halal eating spots. Convenient for muslim travelers. Totally recommend staying here.
Stayed in May 2025
Reviewed: 2 May 2025
Kim
New ZealandEasy to access by taxi. Great for transfer to regional train station within easy walking distance. Centrally located. Quiet and effective airconditioning. On a very busy road but triple glazing kept noise to a minimum.
Stayed in May 2025
Reviewed: 19 April 2025
Kate
United KingdomWouldn't change it!
The location was superb, easy to walk to museums and parks. The view from the apartment was beautiful. The flat was comfortable and more spacious than we thought it would be. There are many bars and restaurants an easy walk from the building.
Stayed in April 2025
Reviewed: 15 April 2025
Yuth
ThailandSo clean and good location.
Stayed in April 2025
Reviewed: 2 April 2025
Maryori
United StatesWonderful functional apartment that is centrally located.
Stayed in March 2025
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