“Our room was huge, spotlessly clean and with a lovely balcony. The staff were extremely helpful and the parking was on a flat area. For a 2* hotel it was amazing. And we had the most wonderful view. The doors all opened with a code, not a plastic card that can lose its efficacy, and the code is your year of birth so you don’t forget it. SO many clever little touches. A really wonderful place to stay.”
“I stayed in a studio apartment that was truly luxurious. It had a small kitchenette with everything needed to prepare simple meals, and a minibar with complimentary drinks (beer, cola, water), which was restocked daily. The bed was super comfortable, and the room was spotless with daily cleaning service.
The hotel design is beautiful, and the atmosphere offers plenty of privacy. The staff were incredibly kind and helpful throughout my stay. One small issue was the limited parking space — although I had a reservation, one day I couldn’t find a spot. The receptionist went above and beyond, offering her own garage space for the next day (!) and didn’t charge me for the missed day.
I was absolutely delighted with my stay and will definitely return if I visit the Basque Country again.
Big thanks to the reception team – you made my stay unforgettable!”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.