Hospitality is great, nice friendly staff, excellent chief cook, they were extremely helpful . Nice location and the hotel was as expected and more We enjoyed it

Stayed in April 2025

Too many flies. Landscape needs more attention and care.

Spacious, comfy, very friendly staff, food, hot spring and the tent at night.

Stayed in December 2024

WiFi was down throughout whole stay.

Helpful staff

Stayed in October 2024

The staff were extremely nice, courteous and very helpful, the food was nice and the portions were always more than enough, the rooms and facilities are clean, the pools are very enjoyable especially after a trip to the salt lakes.

Stayed in September 2024

The internet doesn’t work anywhere on the property except in the lobby. The bathrooms are not air conditioned. The lazy river is not for swimming. The water is not potable and they charge you for every bottle of water. The pool is small for such a big place. The location is far from everything.

This place has great potential! The buildings and grounds are beautiful, but maybe in need of a few updates. Our first room didn’t have a working refrigerator so they moved us to an upgraded room. That was nice. The food at the restaurant is really good, plentiful, and satisfying.

Stayed in August 2024

Many facilities need to be renovated, and employees can be more polite and courteous

Very beautiful garden and room with traditional furniture.

Stayed in August 2024

Clean Quiet

Stayed in August 2024

- The personal is speaking English but it was however difficult to understand each other. There was misundestanding on the chat before arrival (they didn't understand me right) and made a discount about the payment of the excursions which was great. - They wanted to pre-pay the money for the travel from Cairo to Siwa and they claimed they were not getting the money in their bank account. This way we lost 40 euros for the bank transaction instead of paying on arrival in the hotel. I got angry and decided to organize the trip by myself and the traveling company we used didn't ask for money before the trip. We paid 150$ after arrival in Siwa which is normal I think. - I asked for quiet room before arrival in whatsup and they provided a noisy room next to the road! There were motocycles running and dogs barking. We needed to change room the day after because of this and the room was better but not optimal. - The bathroom smells a bit, the pressure of the water is bad. The light in the bedroom is poor but this wasn't a problem for me. - They said that there are 3 swimming pools but 2 of them are cold (around 20 degrees) and the hot pool which is 37 degrees is very dirty. The cold water pools are not super clean as well. The tiles in the complex are a bit broken.

The rooms are with traditional furniture, traditional builded houses. The garden is beautiful with different trees and palms. The food cooked in the hotel restaurant is delicious but a lot more expensive than in the city. They organized for us trips around Siwa which were amazing - 100$ per person for all excursions. Safari in the deset, the Shali fortress, the Fatnas island, the Cleopatra spring, Mountain of the dead, Alexander temple, the salt lakes. We are very pleased with Ahmed - one of the driver for the trips. He speaks English and this was wonderful because we had a lot of questions.

Stayed in May 2024

The restaurant room is ugly and you can't eat outside. Breakfast is the same every day. There is a lack of good products like fresh juice (it's sort of Tang!), real coffee. There is no soul, you're seen as a customer only. Loud music one night. Very expensive because of a general lack of quality. It's a shame because the beautiful garden would deserve better standard.

Beautiful and peaceful garden and nice big room. The hot spring is nice and relaxing!

Stayed in February 2024

Though the rooms are spacious and relatively clean, they are basic and really dated. WiFi is also practically none existing, so don't expect to be able to so anything of real significant with the WiFi.

Youssef, and the rest of the team, provided an excellent service. They really seem to enjoy providing an excellent service and making sure their guests feel welcomed and comfortable. They went up and beyond all what was necessary to ensure all things we needed were dealt with, even without us asking. I can say, with almost certainty, that it was one of the best services I've received in all the places I've stayed in Egypt (so far). The hotel is also well located as it takes about 10/15 min to get into town, and not far from the Salt Lakes either. It feels very remote and earthly with a beautiful pool and picturesque surroundings.

Stayed in September 2023

We had such a lovely time during our stay in Siwa thanks to Youssef from the Siwa Shali resort. He really took care of our group of friends, made us feel at home, shared recommendations on where to go, organized an awesome night safari for us. It was truly a memorable experience. If we visit Siwa again, we would definitely stay here again

Stayed in September 2023

The AC wasn’t working very well

The designs and decor were rustic and were amazing for pictures

Stayed in August 2023

Unique place you must visit

Stayed in June 2023

It is little farther from the center but thats also why it is so peaceful, quiet and relaxing.

It is s lovely resort. Rooms were really big, clean and comfortable and food was good. Staff didn't spoke much English but they were very friendly anf helpful. There are 2 pools and hot spring in the hotel and the resort is really big. Would definitely go back there. If you are looking for a good restaurant in Siwa, I strongly recommend Wadi Elmlolok restaurant.

Stayed in May 2023

- Breakfast

- The Staff especially the reception (they cared about us having a good vacation) - The Architecture seems to be authentic - The Room was spacious

Stayed in February 2023

They clean the pool twice a day, yet it wasn’t enough, I went there august idk if it makes any difference.

it’s big, if you have free time you can stay at the tent or get into the pool, great landscape, and great service. also, it’s completely safe.

Stayed in August 2022

Thanks for all staff 👍 💟

Stayed in August 2025

No laundry

Customer service was amazing, the atmosphere was excellent. Thank you so much Mohamed for everything really you are very professional.

Stayed in October 2024

Great bedding, a nice swimming pool and a perfect service. The staff is amazing, always ready to help

Stayed in September 2024

Actually we like everything, the place, the management, the staff, Everything is more than great, especially the owner Mr Ahmed, The manager Mr Saied and our magnificent guide Mr Youssef

Stayed in August 2024

Staff and Location is great! Yusuf was very helpful throughout the stay and arranged everything for us that we asked for. We will definitely stay at this property again in the future.

Stayed in July 2024

The breakfast could be more diverse. WiFi very weak. Staff always tried to help.

A very pleasant resort, very typical and comfortable. Very helpful staff.

Stayed in June 2024

Nothing

Everything in the hotel is very beautiful and comfortable and the staff are very good

Stayed in May 2024

Siwa Shali Resort is one of the most beautiful place in siwa terms of reception,hospitality, quality and psychological comfort and invite every one to visit this HOTEL itis a wonderful place

Stayed in May 2024