Shower didn’t drain well Needed a bit of maintenance Breakfast more geared towards locals and didn’t like smoking in restaurant

Good location Nice view from restaurant

Stayed in April 2025

Very welcoming and helpful desk staff. Excellent breakfast. Room was tired and basic. Could have been cleaner and very noisy. Sheets didn’t fit bed. Strange.

Stayed in March 2025

Inconsistent showers across rooms. Some of the young staff were not satisfied with amount tipped, and tried to ask for more. I’m sorry, but this is absolutely unprofessional.

Food and coffee in the restaurant was quite good. Comfortable with good aircon.

Stayed in November 2024

Poor internet service

Convenience for tour and airport connection

Stayed in November 2024

Ac not cold.. no water in room

Location

Stayed in August 2023

Housekeeping was a bit iffy

The best things about this hotel are the helpfulness and friendliness of the staff and the cafe. The cafe is first rate!

Stayed in March 2023

Rooms, linen and towels could do with a refresh

Reception & other hotel staff were warm welcoming and attentive

Stayed in April 2023

on a side street but depending what side of building you are on it can be loud

Café attached so you can eat or drink without out leaving.

Stayed in December 2022

The bed in my first room was hard as a rock. The bathroom showers were tiny and didn't drain well. The air conditioner leaked like mad and I had to use my towels on the floor to try to make sure the puddle didn't get too big. The room also was just on the borderline of clean enough/ a little grimy. When I switched rooms (not my decision, the hotel moved me as I was joining a tour group) I left a cloth laundry bag with dirty laundry including some expensive items in my first room and it disappeared. I understand I shouldn't have forgotten anything in room and ultimately the fault lay with me, but it was handled very poorly. The front desk staff kept telling me they had to talk to maid service but despite me asking multiple times over 2 days, they never followed up or were able to return my bag before I had to leave. I just felt like they were avoiding answering me and waiting for me to leave. If they had just told me that my bag was gone and apologized, this review would be probably a 7.

The hotel restaurant view, breakfast buffet and restaurant staff were great. The bellboys were good. The bed in my 2nd room was comfortable.

Stayed in October 2022

Super friendly staff

Stayed in June 2025

Wifi signal in the room was very weak

View from breakfast room was great, coffee was good, staff very accommodating to my requests

Stayed in April 2025

Clean, excellent location, very close to the Nile.

Stayed in November 2024

Reception management. Upon arrival They asked me to pay in Egyptian pounds and applied to themselfs a very favourable conversion rate (which I didn’t realise at the time, too naieve) Shower had warm - hot - scalding but no cold. Aircon did it best but was old and ineffective ( the quality you’d expect at a much cheaper hotel.) On the day I was due to fly out my flight was delayed and a friend I had met allowed me to leave my bags in his room and have a shower. Reception wasn’t happy🤷‍♂️ I explained that the price my new friend paid for his room a three bed “single” was actually substantially more than the (live) booking.com price for two people but he wouldn’t hear about it. My new friend then asked for a refund and said he would just rebook the room for two. (Impossible said the manager) fine I will pay an extra person excess, he insisted I pay cash and double the (live price) just for an extra person in the room not even an extra room? Crazy? I was on the booking.com app trying to just book the room and he kept trying to touch my phone (not sure why maybe to stop me booking and rob him of his ability of a quick cash bonus. Upset that I dare get a good price went to the hotel police (located at every western hotel to stop Egyptian and non Egyptian mixed unmarried couples sharing a room) but thankfully the policeman just shook his head (realising that the manager was on a power trip) I decided it was best to just go to the airport a few hrs early. I was escorted to the room and quickly made to pack. I ended up leaving things behind. The owner of the hotel seemed nice so I am assuming this was a rogue manager but your hotel is only as good as your staff. I can’t recommend. Check out my other reviews I like to think that I have always proven to be fair in the past.

The restaurant is world class (okay maybe not but really good for Cairo) I took some gastro risks with the menu over multiple days and always felt fine afterwards. Tell them Tom sent you when you ask for the Lemon Mint with Ice if you are brave.

Stayed in June 2023

Friendly staff. Appropriately priced. Rooms were clean.

Stayed in June 2023

everything

nothing

Stayed in March 2023

The hallway noise can get quite loud and the sound seems to carry throughout the hotel.

The room was spacious , comfortable and clean, with a nice balcony. Staff are friendly and helpful.

Stayed in February 2023

Nothing .

Clean room, good food, good care from staff all the time.

Stayed in February 2023

Great location room was fine

Stayed in October 2022

They overcharged us for the taxi we ordered

Stayed in October 2022

unreliable wifi

helpful friendly staff

Stayed in September 2022

I didn’t like any thing there

I didn’t like any thing there

Stayed in September 2022

the photos of the rooms are not correct , i took the room with nile view but there was no balkon like the photo.

friendly staff , nice location

Stayed in March 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in November 2024