Reviews of JAZ Makadi Star & Spa 5 stars
KM 34 Hurghada - Safaga Road, Makadi Bay, Hurghada, Egypt
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything is going well
Nothing
Dear Mr. Ahmed, Warm greetings from Jaz Makadi Star and Spa. Thank you for your review, the entire team of Makadi Star are truly hoping to welcome you soon in our resort. Kindest regards, The management team.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood variety of food. The beach and reef and good
Feels a bit like a holiday camp. This may not be everyones cup of tea.
Dear Mr. Mark, Warm greetings from Jaz Makadi Star and Spa. Thank you for your review, the entire team of Makadi Star are truly hoping to welcome you soon in our resort. Kindest regards, The management team.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything about the hotel was beautiful the food the staff are all vwry warm coming smiling and friendly.
Distance in travelling fees is alot specially using hotel transportation to places such as sheraton street the marina and airport cost around £20 one way which is alot.
Dear Munira, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the beauty of the hotel, and that our staff made you feel welcome with their warm smiles and hospitality. Your compliments mean a lot to our team! We appreciate your feedback regarding transportation costs. While we strive to offer convenience and comfort through our hotel transport service, we understand that pricing can be a concern and will certainly take your comments into consideration as we review our options. It was a pleasure having you with us, and we hope to welcome you back again soon for another memorable stay. Warm regards, Amr Tarek General Manager
Dear Munira, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the beauty of the hotel, and that our staff made you feel welcome with their warm smil… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWe had an amazing family holiday at Jaz Makadi Star, and everything about our stay was exceptional. The food was delicious with a wide variety to suit all tastes, the cleanliness of the entire hotel was outstanding, and the facilities were top-notch. What truly sets this hotel apart, though, is the incredible staff. Everyone we encountered was friendly, welcoming, and genuinely eager to make our stay enjoyable. A special mention goes to Mina from management, Ahmed and Mahmoud in the restaurant, and Ramadan at the terrace, all of whom went above and beyond every day. The animation team was also fantastic, so friendly, creative, and full of energy, keeping both kids and adults entertained. They always have activities going on during the day and in the evening, which are very engaging. The location of the hotel is ideal as it is a five minute walk to the beach and a seven minute bus ride to the water park. Makadi bay generally is very quiet and relaxing despite there being multiple hotels in the area. We had a truly wonderful time and will definitely be coming back. The biggest asset of this hotel is its team. Their friendliness, warmth, and loyalty are what made this holiday truly memorable
The air condition in the reception and restaurant could have been better.
Dear Mr. Ashraf, Warm greetings from Jaz Makadi Star & Spa. Thank you so much for your lovely review, we are honored to have you and your lovely family in our resort. The entire team of Jaz Makadi Star & Spa are truly hoping to welcome you soon in our resort. Kindest regards, The management team.
Dear Mr. Ashraf, Warm greetings from Jaz Makadi Star & Spa. Thank you so much for your lovely review, we are honored to have you and your lovely family in our resort. The entire team of Jaz Makadi Star & Spa are truly hoping to welc… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Mr. Mahmoud, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manage
Dear Mr. Mahmoud, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe services and the staff all of them cooperative and kind
Everything
Dear Mr. Imad, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manage
Dear Mr. Imad, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewWe stayed at Jaz Makadi Star & Spa in July 2025 and had a fantastic experience. The service was excellent—staff were always available and made sure we were happy throughout our stay. Special thanks to the manager, Mani, who made booking an extra night easy and stress-free by handling it directly for us. The food was decent, and we especially enjoyed the cocktail dinner on Monday. Both the pool and rooms were spotless and well-maintained. The animation team—Jade, Ahmed, Bebo, and Big Mido—were super friendly and engaging without being pushy. Overall, we were very happy with our stay and highly recommend this hotel!
Dear Mrs. Natalia, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manager
Dear Mrs. Natalia, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hotel facilities and staff were super friendly and helpful
Nothing everything was just perfect
Dear Mr. Mostafa, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manager
Dear Mr. Mostafa, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClean, spacious, well maintained
Nothing
Dear Mr. Andrew, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manager
Dear Mr. Andrew, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make y… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe staff were friendly, and the food was delicious. Everyone is there to pamper you and make sure that you're having a wonderful time
Dear Mr. Karim, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards, Amr Tarek General Manager
Dear Mr. Karim, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make yo… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThis was our second stay at the hotel, and once again, it exceeded our expectations. We’ve stayed in both the Royal Suite and the Family Room, and no matter the room, we always felt the same warmth and genuine hospitality. The food was absolutely amazing — each dish was a delight. A special thanks to Executive Chef Mostafa for his exceptional choices. His menus are not only classy and tasteful, but also reflect a deep attention to detail and a real passion for quality. And of course, the staff were beyond exceptional. Their kindness, professionalism, and care made us feel completely at home. Mr. Mina and the team, Mr. Ashraf and the team , big big thank you 🙏🏻 It’s rare to find a place that consistently makes you feel this welcome. We can’t wait to come back again!
Dear Mrs. Nada, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Mrs. Nada, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make yo… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewHospitality,cleanliness and hotel staff were so kind and helpful especially Mr. Mina.. great appreciation for your efforts And welcoming.
Everything was just perfect
Dear Mrs. Sara, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Mrs. Sara, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make yo… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewfoods and beer
The sewer of the washbasin and the cleaning of the bed
Dear Mr.Hans, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Mr.Hans, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you … Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe staff really go above and beyond to make your stay as comfortable as possible. The room was spacious, comfortable and well-equipped with every luxury including fresh beach towels daily, a mini bar and laundry service. Between the buffets 3x times a day, the pool-side bar and the beach bar there was an incredible variety of foods, snacks, and drinks avaliable at all hours of the day. We also loved the entertainment, the spa and the 1 day free entry to the water park with the best water slides we have ever experienced. The resort grounds are beautifully decorated and well kept and add to the experience.
The gym was abit outdated and hot but had everything we needed
Dear Ms. Genine, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Ms. Genine, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make y… Show more
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewWe had a pleasant stay thanks to the staff, especially Mr. Mina who was extremely friendly and helped us change our room after we complained about the first room’s view. He stayed with us until we were fully satisfied. Mr. Ali was also very kind, and overall the staff were friendly and helpful. The buffet was excellent.
However, the hotel itself has several downsides. It's very small, with a tiny pool and very limited activities. Many of the photos shown on Booking.com don't actually belong to this hotel but to other hotels in the Makadi group, which was disappointing. The value for money is quite low - the price suggests a much higher standard than what is actually offered. You can get the same services for a much lower price in other hotels. There was nothing particularly special or memorable about the experience. Additionally, I had several questions before my arrival and contacted the hotel, but unfortunately, I only received a response after I had already r ed in.
Dear Ms. Aya, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Ms. Aya, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you … Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewStaff are very friendly, helpful and professional
The beach was not very near it takes 10 minutes walking
Dear Ms. Marian, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Ms. Marian, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make y… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewStaff extremely attentive/amazing and can't do enough for you (all without expecting a tip)! Food quality in general pretty good with decent variety. Very relaxing/tranquil atmosphere setting. 5 minute walk to nice beach area which facilitates for all hotels in that area. Area is beautiful in its own village setting, feels very safe. Complex well set out and all areas perfectly accessible easily within 1/2 minute walk for all rooms.
1. Like the majority of hotels in Egypt, lacking distinctive taste when it comes to European and Asian foods.....eg (no/very little herbs (basil)/garlic/tomato in the lasagne, curry lacking any sort of spice layering or character to distinguish its taste. 2. Rooms quite basic and a little tired in places (cracked tile/s, lack of decor/quality furniture/water damage to doors, to give it its 5-Star rating). 3. No aircon inside at dinner time (evening) until I mentioned it and had it turned on. 4. Only a very small beach allocation for the hotel for seats/sunbathing making it uncomfortable and not private. Limited All Inclusive drinks menu and in room refreshments payable! 5. Poor quality evening entertainment and no stage/limited lighting/effects. Basic for a 5 Star hotel. 6. Spa chargeable (apart from 1st 30 mins) and not available for children. 7. No lift access despite having 3 floors. We were on the 3rd floor with a family of 6 with a pushchair.
Dear Mr. Andrew, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Amr Tarek General Manager
Dear Mr. Andrew, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make y… Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified review