Reviews of Gazrashek Siwa Hot spring& trips Haven
gazrashek siwa, 51714 Siwa, Egypt

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was indeed magical with very friendly and helpful staff. They organized take-away dinner for us, prepared delicious fresh breakfasts, were always ready to supply us with bottled water and coffee etc. The accommodation is also pets friendly, so we could come with our dog.
The only downside was that in one of the two huts we booked was no aircon. Which in August in Sahara desert is simply a must. We somehow managed to surive the heats, but for the future - dear hosts, please install aircon in each unit :)
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewLiked everything about the place ..breakfast.room.sand.staff .owner ...best hot water in the town too .. .Khalid and Dadom and helper Mohamed .. All were great 👍
Nothing
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewNewly built, a kind of glamping site not far from the salt lake. It gave us a real sense of being close to nature. Friendly staff and a 24-hour open hot spring. They also helped us organize a safari tour.
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewThe location of this property is very niche and remote, ideal to disconnect. The bungalows are nicely designed, and the natural hot spring is a lovely feature. However, there are a number of issues that made my stay uncomfortable. There is absolutely no shade on the property, including around the pool, which makes it uncomfortable to be outside during daytime heat. Dogs barked constantly at night. Breakfast was around 10 a.m. once the staff member arrived. The WiFi was down for two days due missing top up with money, and with no Orange mobile signal, I was unable to make other arrangements and had to extend my stay for 1 night against my wishes. What truly affected my experience the most, was the behavior of the owner. As a solo traveling european woman, I felt he repeatedly ignored my boundaries. I expressed my wish for privacy and was not interested in personal attention or anything beyond basic hospitality. But he continued to engage in ways that felt intrusive and inappropriate. He sat with me without invitation and even joined me at the hot spring which made me extremely uncomfortable. At day also local men came to the hot spring pool to collect water or wash themselves which added to my discomfort. Better bring some long clothes if you plan to use the pool. This place might work for groups or couples, but I cannot recommend it for solo female travelers. It was not a respectful environment for me.
Dear Ines , Thank you for sharing your feedback. We genuinely regret that your stay did not meet your expectations, and we’d like to clarify a few points you raised to offer some context from our side. First, we want to emphasize that our hotel regularly employs female staff members who feel comfortable and safe here. We take pride in being a welcoming and respectful environment for all travelers, including solo female guests. In fact, you are the first guest to express concerns about boundaries being crossed by the owner. We believe this may have been a cultural misunderstanding. The owner tends to be friendly and attentive to solo guests, offering help and presence to ensure they are comfortable and have everything they need. This is part of traditional Egyptian hospitality, which can sometimes feel more personal than what you're used to, especially coming from a different cultural background like Germany. We're a bit confused also as why did you say you were bothered and unsafe at the hotel, when you personally requested to extend your stay by an extra night and even asked to pay directly not through booking? You then refused to pay the agreed $10 and left only $6 upon departure, without any prior agreement. Also, you mentioned that you stayed the extra night because of internet issues, but that seems like a weak excuse. If you were truly uncomfortable, you could have chosen to stay elsewhere—somewhere with a better environment, better service, and reliable internet. Yet, you decided to stay, which contradicts your earlier complaints about the Owner ignoring your boundaries Regarding the breakfast, we serve it daily between 9:00 and 11:00 AM. During Ramadan, some services may be slower than usual, and had you informed us of a specific time preference, we would have gladly arranged it for you. The hot spring area is an open space within the hotel, accessible to all guests and local visitors who pay for entry. The individuals you saw were not intentionally intruding—they simply did not know you were there. The driver you mentioned was collecting water to assist a group headed to the Salt Lakes, not to disturb you personally. As for the interactions with the owner, it’s important to mention that during your stay, you were also in communication with another guest who invited the owner at times for conversations about Siwa. This context might help explain the presence you felt. The owner's check-ins were meant to ensure you were cared for, especially since you had made personal requests for assistance. Responding to guest needs often requires us to maintain some contact, which was the intention here. Finally, we assure you that our place is safe and respectful to all. We host many solo female travelers who have had wonderful experiences with us. Your feedback is valuable and we’re truly sorry that your impression did not reflect the welcoming atmosphere we aim to provide. We appreciate the opportunity to clarify and will continue to improve our service based on all guest input. Warm regards,
Dear Ines , Thank you for sharing your feedback. We genuinely regret that your stay did not meet your expectations, and we’d like to clarify a few points you raised to offer some context from our side. First, we want to emphasize that o… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewWe recently had the pleasure of staying at Gazrashek Siwa Hot Spring & Trips Haven, and it was an experience we will never forget. Nestled in the serene, palm lined landscapes of Siwa, this place is the perfect balance of peace, comfort, and adventure. The rooms were clean, cozy, and full of charm—ideal after long days of exploring. The natural hot spring pool was the absolute highlight—soaking in the warm, mineral rich water under the stars was pure magic. The tranquil gardens and open terrace spaces added to the calm, laid back vibe that makes this place feel like a true sanctuary. The hospitality at Gazrashek is next level. Nina was an incredible host and organized the most unforgettable excursions with Sliman, our wonderful driver—each trip was packed with local knowledge, breathtaking views, and authentic Siwa experiences. Mohammed took great care of us day to day, always ensuring we had everything we needed, and every other staff member made us feel welcome with such kindness and warmth. The breakfast was delicious and plentiful. And of course, a special mention goes to Lisa the dog—Gazrashek’s four-legged queen—who was always ready for a cuddle and a belly tickle. Gazrashek isn’t just a hotel—it’s an experience. Whether you’re looking to soak in the hot springs , explore Siwa’s hidden gems, or simply unwind and connect with nature, this is the place to do it. I can’t recommend it highly enough
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewOverall, I liked this accommodation - it was basic but good value for the price. It has its own hot spring, which is a lovely way to relax in the evening. Although the location is remote, the staff will arrange transport and tours for you at a reasonable price. We shared some tours with other guests and met some lovely people from all over the world. The breakfast was good quality and a generous portion.
It wasn't important to me, but there was no WiFi and limited phone reception at the accommodation. The room was basic, there was no fan and only one tiny towel. The bed was hard but not uncomfortable. I travelled with an Egyptian friend and although I made the booking, the staff never spoke to me directly - always deferring to him. I have experienced this many times while in Egypt but it was particularly noticeable at this accommodation. They booked us multiple transports which was helpful, one tuktuk driver was great but the other driver was constantly asking us for more money than previously agreed with the accommodation, trying to "negotiate" a better rate for himself with my Egyptian friend in Arabic. When my friend refused, he shouted at him at length. His car was also unsafe, with the door sliding open multiple times while we were moving.
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThis is a very peaceful place. The staff are so friendly and helpful, showing great patience with the guests. The place has a nice Berber Style vibe, and the hot spring is especially amazing!! I felt so relaxed in the warm water. The room is also very nice, with cute art paintings on the walls, good space, and a comfortable bed. I will definitely come back and stay here again
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIt's like a little Oasis within Siwa Oasis.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThe boss, manager, and other staff were all very friendly and welcoming. They showed me around the entire hotel, took me to visit their farm, and chatted with me by the bonfire. The carefully prepared breakfast was also delicious. I must mention their 24-hour hot spring, which was truly amazing. The boss would occasionally bring me desserts and tea while I was enjoying the hot spring. This was my favorite and most relaxing place during my entire 20-day trip — warm and full of great vibes. The manager, Nura, is such a lovely and helpful person who solved many problems for me. Thank you all! If I have the chance, I would definitely stay here again.
If you use a WE SIM card, the signal will be quite weak. However, you can ask them for a portable Wi-Fi device.
Dear Dominique, 🌸 🙏 💕 Thank you for choosing Gazrashek and for spending time with us! We truly enjoyed hosting you, and you were such a friendly guest. It was a pleasure sharing our space with you, from the farm visit to the bonfire chats, salt lakes , Sahara and the hot spring moments. We’re so happy to hear that you had a relaxing and memorable stay. Your kind words mean a lot to us, especially to Nura and the whole team. You are always welcome here in Siwa and at Gazrashek. Wishing you safe travels back to China, and we hope to see you again someday!✨🌹 Best regards, The Gazrashek Team
Dear Dominique, 🌸 🙏 💕 Thank you for choosing Gazrashek and for spending time with us! We truly enjoyed hosting you, and you were such a friendly guest. It was a pleasure sharing our space with you, from the farm visit to the bonfire chats,… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewI really enjoyed my stay here. The rooms were clean, and the staff was friendly and helpful. The hot spring pool was an amazing and incredibly relaxing experience—my first time trying it! The evening fire added a cozy touch to the atmosphere. I highly recommend staying here.
Thank you so much, Salvija, for your kind words! We're thrilled to hear that you had such a wonderful stay and that you enjoyed the hot spring pool—what an amazing first experience! It’s also great to know that our cozy evening fire and friendly team made your visit even more special. We’d love to welcome you back anytime for more relaxing and memorable moments! 💙✨
Thank you so much, Salvija, for your kind words! We're thrilled to hear that you had such a wonderful stay and that you enjoyed the hot spring pool—what an amazing first experience! It’s also great to know that our cozy evening fire and… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewGazrashek Siwa Eco Lodge never disappoints! This isn’t my first visit, and it definitely won’t be my last. The hot spring is the perfect escape in the cold winter, and the peaceful ambiance makes it even more special. The dome rooms and suites surrounding the area are beautifully designed, with unique decorations that reflect the charm of Siwa. On top of that, the staff is incredibly friendly and welcoming, making the stay even more enjoyable. Can’t wait to be back again!!
Thank you for your wonderful review!,Raz. We are delighted to hear that you had another amazing stay at Gazrashek Siwa Eco Lodge. It’s always a pleasure to welcome back our valued guests. We’re glad you enjoyed the hot spring, the peaceful ambiance, and the unique design of our dome rooms and suites. Your kind words about our staff mean a lot to us—we always strive to make every guest feel at home. We can’t wait to host you again for another memorable experience! See you soon! 🌿✨
Thank you for your wonderful review!,Raz. We are delighted to hear that you had another amazing stay at Gazrashek Siwa Eco Lodge. It’s always a pleasure to welcome back our valued guests. We’re glad you enjoyed the hot spring, the peaceful … Show more