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Reviews of Waldorf Astoria Cairo Heliopolis 5 stars

Orouba Street Cairo Heliopolis, Egypt, Heliopolis, Cairo, Egypt

#26 of 756 hotels in Cairo

Guests' Choice

Review score

Based on 343 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    9.5

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Fantastic!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    All was amazing !

    Very clean , staff are amazing ! Maya and Meneh 💕 breakfast was exceptional! Pool vibes so nice and quite

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premier King Room with Terrace and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Noise in the corridor at night every night

    Location, food and bar

    Stayed in May 2025

  • Reviewed: 7 August 2025

    10
    Unforgettable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was perfect with all means

    Clean, quite, luxury hotel Well trained friendly staff

    Stayed in July 2025

  • Reviewed: 7 August 2025

    8.0
    Hotel staff professional services complement well with this nice and clean hotel.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room Aircon is too could even if increased temp

    Clean and comfortable

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    The place was worthy to visit for it and the staffs were friendly and helpful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was amazing place and my room was cozy and outstanding.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Great hospitality from Check-In to Check-Out.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Pleasant staff and place

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    Amazing place to be
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and luxurious hotel

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Perfect location near to airport
    • Leisure trip
    • Couple
    • Deluxe King Room - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all everything perfect

    Atmosphere very quite

    Stayed in May 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2025

  • Reviewed: 19 July 2025

    8.0
    Great experience
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    No hairdresser at the hotel

    Clean. Welcoming Nice food. Great staff

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Wonderful Hotel, Manage your food
    • Business trip
    • Solo traveller
    • Premier King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Quality of food is poor. Chef is a way far from any type of cousins

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    The best hotel in Cairo! A luxurious stay with real international standards in Egypt.
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything is exceptional! Amazing service, staff, room, food, & neatness. Also, location is very convenient. The restaurants are really good! The spa is GREAT!

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Premier King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Pool and surroundings outside was very dusty (not the fault of the staff due to weather but they could have made an effort to wash the floor more frequently)

    Very good standard, impressive lobby and good quality restaurants.

    Stayed in May 2025

  • Reviewed: 4 July 2025

    10
    All team amazing
    • Leisure trip
    • Couple
    • Premier King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to say

    All fantastic

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Great hotel, amazing customer service
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing, eveything was fabulous

    Excellent staff!

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    5 Stars!
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi kept disconnecting which could perhaps be improved.

    An absolute 5 star experience at the WA. The hotel is very beautiful but the staff is truly what makes this place extraordinary. Everyone is super professional, kind and helpful. The local specialties were my favourites for breakfast and the fresh juice mixing stand is a nice touch. There is such a calmness at the hotel and the Peacock Lounge ended up being a perfect place to work from and enjoy their delicious pastries and food.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional Stay – Highly Recommended!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    I had the pleasure of staying at this wonderful hotel for 4 nights, and it was an absolutely fantastic experience from start to finish. The room was spotless, comfortable, and well-equipped, making me feel at home right away. The staff were incredibly friendly, attentive, and always ready to help with a smile. Every detail was well thought out, and the hospitality was truly top-notch. One of the highlights of my stay was the swimming pool – clean, spacious, and the perfect place to relax after a long day. Whether it was a morning dip or an evening unwind, it definitely added a special touch to my experience. Specially the staff and am spotting here Mr. George the lifeguard guy as he was a very nice and sportive man The location is also ideal, with easy access to nearby attractions and amenities. Overall, I couldn’t have asked for a better place to stay. I highly recommend this hotel to anyone looking for comfort, quality, and great service. Can’t wait to come back!

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    We had a very nice and relaxing stay, they made my birthday so special and full of nice surprises! They surprised me wit
    • Leisure trip
    • Couple
    • Deluxe King Room - Mobility Access
    • Stayed 4 nights
    • Submitted via mobile

    I liked almost everything, it was very clean, exactly how I like it 😊 breakfast was one of the best I had in a hotel. The pool area was our favorite, staff were very very nice, especially at the pool bar and at the Spa.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    Mahmoud was exceptional and we loved our stay

    Stayed in April 2025

  • Reviewed: 20 May 2025

    9.0
    A short stay before our flight home from Cairo lived up to expectations and ensured journey home got
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The door staff couldn’t or wouldn’t call a taxi for us - something we have never experienced before whenever we have stayed. They preferred us to take the hotel limousine to the nearby airport. We arranged an Uber ourselves.

    The breakfast was fantastic - the welcome and service given by Chef Abeer was particularly attentive. Great choice and quality of food on offer as you would expect from the Waldorf!

    Stayed in April 2025

  • Reviewed: 17 May 2025

    10
    Amazing and fabulous experience
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    They ask 400 dollar for extra bed I think they should smart up for the crazy prices for such service can be provided according to international standard

    My 5 visit in 1 year Everything was perfect Every team Restaurant team (jameela and israa ) The quality of food , tge arrangement The reception The cleaning The butler and seed from concierge The room service It is so tough to forget all Experience was amazing and fabulous The team is getting better every time

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Break fast needs some additions

    Everything was good

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Exceptional
    • Family with young children
    • Deluxe King Room - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    We truly enjoyed our stay at the hotel and will definitely come back during our next holiday. My husband had already visited the Waldorf in the Maldives, and we were very happy with the experience here in Cairo as well. The staff were incredibly friendly and always smiling, especially Abdallah (the lifeguard), Esraa, and Maryam, Nourhan,Nour ,who were waitresses at Ayda Restaurant — they were so kind and made our daughter feel very special. The Head Chef was amazing, and the food was absolutely delicious — everything was perfect and beyond our expectations. The reception team was very helpful, and housekeeping was outstanding. It was a wonderful experience, and we will definitely come back again! Thanks woldrof Astroia Cairo Heliopolis

    Stayed in May 2025

Showing 1 – 25

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