Reviews of Gewan Palace New Alamein 5 stars
New El Alamein, North Coast, 5060035 El Alamein, Egypt

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLoved the suite so much!
Rocks on the beach
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe bathroom had a bad smell (plumbing issue) that affected the bedroom as well.. I only stayed one night so I didn’t request a change but I’m sure the staff would have accommodated our request had we chosen to move. We went the following weekend and the staff generously upgraded us from a chalet fo a beautiful suite which more than made up for the previous weekend Also, the beach has too many rocks
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery friendly staff, food is delicious, peaceful place to relax.
Location is difficult to find, many stones in the beach, bad plumbing, one room had a bad smell from the air conditioner.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room was fantastic, and the stuff was very friendly
The entrance has a lot of security that sometimes they are aggressive
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewDear Mrs. Passant, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was exceptional From Reception, Restaurant, room service and Beach/pool service. Special thanks to Nuha Guest relations. The suite was amazing. Good choice of restaurant music and good poolside DJ. Good distances between beach, pool, suite, and restaurant. Attentive lifeguards given the dangerous waters. The food options could be more diverse especially in lunch and dinner and the taste could be improved in some dishes. The hotel has little activities.
Dear ’Mr: Khaled, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing stay with family and the reception staff Salah and crestine was amazing helping with everything
Nothing
Dear Walid, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAll is good specially the staff Salah who is speaking Russian and creating withe her hospitality the luxury stay was good
Nothing
Dear Walid, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe service & staff were excellent .. the location is so beautiful. It was perfect for family vacation.
Dear Yaser, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything
Location need to be updated by google maps or contact from property to visitors
Dear Mohamed, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and cooperation. Best Regards, Hotel Management
Dear Mohamed, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and co… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe luxury rooms and facilities and the beach , the staff were so friendly. Christina at the front desk was so decent and helpful.
The road closures and extensive security checks , and some unpaved roads
Dear Dina, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and cooperation. Best Regards, Hotel Management
Dear Dina, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and coope… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hospitality service.
N/A
Dear Jamil, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewBeach
Restaurant, location,
Dear Mohamed, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and cooperation. Best Regards, Hotel Management
Dear Mohamed, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and co… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly Guests were decent Rooms were very clean The decoration and architecture
Dear Gawhara, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect and the staff they were so friendly specially Ms. Nuha
Nothing
Dear Passant, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. Best Regards, Hotel Management
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe food was not up to the standards of the hotel
Dear Heba, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and cooperation. Best Regards, Hotel Management
Dear Heba, Thank you for your great feedback. We are happy you enjoyed your stay in Gewan Palace Hotel, and we look forward for your next visit. We sincerely apologize for any inconvenience caused. We appreciate your understanding and coope… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified review