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Reviews of Gewan Palace New Alamein 5 stars

New El Alamein, North Coast, 5060035 El Alamein, Egypt

#3 of 213 hotels in El Alamein

Guests' Choice

Review score

Based on 226 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 1 night
    • Submitted via mobile

    Rocks on the beach

    Loved the suite so much!

    Stayed in August 2025

  • Reviewed: 3 September 2025

    10
    Loved it overall and went for three weekends in a row
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom had a bad smell (plumbing issue) that affected the bedroom as well.. I only stayed one night so I didn’t request a change but I’m sure the staff would have accommodated our request had we chosen to move. We went the following weekend and the staff generously upgraded us from a chalet fo a beautiful suite which more than made up for the previous weekend Also, the beach has too many rocks

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Gewan for the 1st time
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Everything was exceptional From Reception, Restaurant, room service and Beach/pool service. Special thanks to Nuha Guest relations. The suite was amazing. Good choice of restaurant music and good poolside DJ. Good distances between beach, pool, suite, and restaurant. Attentive lifeguards given the dangerous waters. The food options could be more diverse especially in lunch and dinner and the taste could be improved in some dishes. The hotel has little activities.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing stay with family and the reception staff Salah and crestine was amazing helping with everything

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Luxury stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    All is good specially the staff Salah who is speaking Russian and creating withe her hospitality the luxury stay was good

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The service & staff were excellent .. the location is so beautiful. It was perfect for family vacation.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Location need to be updated by google maps or contact from property to visitors

    Everything

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The road closures and extensive security checks , and some unpaved roads

    The luxury rooms and facilities and the beach , the staff were so friendly. Christina at the front desk was so decent and helpful.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Couple
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The hospitality service.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly Guests were decent Rooms were very clean The decoration and architecture

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Thanks for making our stay amazing we had soo much fun and ofcourse will come back again :)
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was perfect and the staff they were so friendly specially Ms. Nuha

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food was not up to the standards of the hotel

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The AC is super cold

    The room and the food and the staff

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Grate holidays
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Beach needs to install wave blockers to avoid high waves .

    Great location and excellent staff

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Too much security checks before you reach the hotel. If you don't have your own car, u won't be able to leave your hotel. The place is located next to the presidential palace, which is why there was a high alert of security. The hotel is too quiet for families with kids, u must be on half board or all inclusive as you won't be able to buy any cheap food there. Spa was overpriced.

    Friendly staff, clean, newly decorated, luxury rooms, quiet hotel, I would say it is more suitable for adults with no kids. Massive pool, beautiful view, lovely shore. We were able to use the Gewan resort facilities for free, which was a massive positive point, as they had a water park, a calmer sea, and many pools, plus Gewan Resort had a good variety of food to purchase if you went with breakfast only in the Gewan palace. The palace had a massive gym, with brand new equipment.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Amazing luxurious vacation place out of this word The staff were amazing especially Nuha . The beach is turquoise and t
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The only issue i had was the location and the uber took some time to reach u can only solve this pb if u arrange a private car with a driver or if the concierge arrange a car for u ahead

    I can only call it a palace the property is amazing the rooms and premises are nothing less than luxury . We had the chance to stay in an apartment on the GF with direct access to the pool . The pool is huge with a bar all day music was playing with a live DJ . The staff were amazing especially Nuha the guest relations in charge she was helping us from the time we made our reservation until the day of check . She is an amazing member of Gewan . We had the chance to meet the GM mr hossam as well he was so welcoming and helpful. They have a lebanese chef Ali he prepared for us some amazing food . The beach is turquoise and the sand is very clean .

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Relaxing and luxurious
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothings

    Pool, beach and quietness

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location is not clear on google maps

    The suite The spa facilities The breakfast The location

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The hospitality was beyond expectations. Nuha from guest relations was so nice and upgraded our room to very very convenient suite

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    The only downside was that a few times we had to call maintenance, and the response was slower than we hoped.

    We had a wonderful family stay at this hotel and enjoyed every moment. The facilities were excellent, and the beach was beautiful. Though it has some small rocks in the water, it was no issue for us, as we came prepared with beach shoes. What truly made our experience special was the staff. Nuha from guest relations gave us a warm welcome and support throughout our stay, while Chef Ali went the extra mile to personally take care of our son’s allergy needs. Every morning, he prepared delicious gluten-free breakfast meals, which gave us peace of mind and made our family feel truly cared for. The beach safety guards, and the entire hotel team also contributed to a safe and pleasant atmosphere. We left with special moments and great memories, and we are already planning our next vacation here. Highly recommended for families looking for comfort, care, and unforgettable hospitality.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Duplex Three Bedroom Apartment With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms

    Staff

    Stayed in July 2025

  • Reviewed: 15 August 2025

    10
    Luxurious Resort
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel facility is phenomenal and very welcoming staff especially Ms. Noha.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It is difficult to reach the hotel , lots of police points before reaching hotels, and lots of taxis . Uber refused to pick up

    The view ,sand beach

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Duplex Three Bedroom Apartment With Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The difficulty to find UBER or taxi to go to other nearby locations

    The location & the facilities

    Stayed in July 2025

Showing 1 – 25

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