Reviews of Al Alamein Hotel 5 stars
Kilo 129, Matrouh Road, Sidi Abd El Rahman,, Sidi Abd El-Rahman, 51732 El Alamein, Egypt
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewEverything
The quality of the food is not as good as last year
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe place was very beautiful , the sea was fantastic , the restaurant had a music party probably every day but just for 2 hours and very reasonable prices for Europeans, for Egyptians unacceptable!
The room was extremely small for 900 euros/night. The hotel did not have any event for the night and it is extremely difficult to book a cool restaurant with party or club near there at this closed area - Marasi. They will have no availability or they will ask you even for blood type and criminal record to get inside
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewExceptional
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood location
Over priced , small gym, over corridor for the rooms and over security restrictions
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEvery thing
There was a small gecko in the room, And the next day for all day a small fly circling all around.
Dear Mr. Aws, Thank you for taking the time to share your feedback regarding your recent stay at Al Alamein Hotel. We sincerely apologize for any inconvenience you experienced. Please be assured that we take such comments seriously. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the near future. Warm regards, Nadim Awad Management Office
Dear Mr. Aws, Thank you for taking the time to share your feedback regarding your recent stay at Al Alamein Hotel. We sincerely apologize for any inconvenience you experienced. Please be assured that we take such comments seriously. We t… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe property is very nice
The people how work there
Dear Mr. Tosson, Thank you for sharing your feedback. We’re pleased to hear you found the property very nice, and we truly appreciate your kind words. However, we sincerely apologize for the negative experience you had, particularly regarding the valet service. We’re very sorry to hear about the damage to your car, and we take this matter seriously. Please know that we attempted to reach you by phone to better understand the situation and address it properly, as your satisfaction and trust are extremely important to us. We truly regret the inconvenience caused and hope to have the opportunity to make it right and restore your confidence in our service. Warm regards, Nadim Awad Management Office
Dear Mr. Tosson, Thank you for sharing your feedback. We’re pleased to hear you found the property very nice, and we truly appreciate your kind words. However, we sincerely apologize for the negative experience you had, particularly regar… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfect for anyone looking for a top notch service and stay
Dear Mr. Ayman, Thank you so much for your kind words! We're delighted to hear that you found our service and accommodations to be top-notch. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Nadim Awad Management Office
Dear Mr. Ayman, Thank you so much for your kind words! We're delighted to hear that you found our service and accommodations to be top-notch. It was our pleasure to have you as our guest, and we look forward to welcoming you back for a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFacing the beach … was stunning
Dear Mr. Saher, Thank you for your wonderful comment. We’re glad you enjoyed the stunning beach view during your stay. We hope to welcome you back soon! Warm regards, Nadim Awad Management Office
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation and beach
Room was not clean they delayed the check in drain was blocked my wife was poisoned in BHAAR restaurant first day breakfast they mistaken the egg for my son as he is allergic not enough towels in the swimming pool we had to wait for half hour concierge service is terrible
Dear Mr. Omar, Thank you for taking the time to share your feedback following your recent stay with us. We’re glad to know that you appreciated our location and the beach – we take great pride in offering a beautiful and relaxing environment for our guests. That said, we are truly sorry to hear about the challenges you experienced during your stay. We sincerely apologize for the delayed check-in, the cleanliness issues in your room, and the blocked drain – none of which reflect the standards we aim to maintain. We are particularly concerned about the incident at BHAAR Restaurant and the mistake made with your son's breakfast. The health and safety of our guests is of the utmost importance, and we are taking this matter very seriously. Please rest assured that we are thoroughly investigating these issues with our culinary and service teams to ensure they do not happen again. We also regret the inconvenience caused by the limited availability of towels at the swimming pool and the poor response from our concierge team. Your comments have been shared with the relevant departments, and corrective actions are already underway. Mr. Omar, your feedback is invaluable to us, and we deeply regret that your experience did not meet expectations. We would welcome the opportunity to speak with you directly and make things right. If you’re open to it, please contact our Guest Relations Manager at [insert contact details]. Thank you once again for your honest review. We hope to have the opportunity to welcome you back in the future and deliver the experience you rightfully expected. Warm regards, Nadim Awad Management Office
Dear Mr. Omar, Thank you for taking the time to share your feedback following your recent stay with us. We’re glad to know that you appreciated our location and the beach – we take great pride in offering a beautiful and relaxing environm… Show more