I was very happy with my stay here

I ended up staying for 3 nights at this hotel ( one night booked myself on booking.com and 2 nights with an organised group tour I was on). The staff were very welcoming and friendly. My rooms were clean and comfortable and I slept very well there. One of the rooms I had on the top floor had a lovely balcony and outdoor seating area with great views towards the mountains. They have a rooftop area with tables and chairs which although basic was a nice space to sit and socialise with a cold beer which they sell for a reasonable price. There are a couple of small shops early to pick up supplies and a few decent restaurants in easy walking distance

Stayed in April 2025

Would be good to have a kettle in the room and tea/coffee making facilities.

Very friendly and helpful staff, comfortable clean bed and good breakfast.

Stayed in April 2025

No chain lock on room door.

Very interesting unique design. Good breakfast. Safe.

Stayed in April 2025

Staying in the hotel as a member of a tour group, one gets a buffet breakfast. Otherwise it’s a continental breakfast.

Breakfast is OK. Location is fine.

Stayed in March 2025

There are several floors and only stairs. Some in our group struggled but were admittedly out of shape.

Very nice accommodation’s and the staff were great.

Stayed in February 2025

Be prepared for teeny bathrooms and older fittings in the room. The breakfasts were filling but not too exciting.

Kitu is a hotel in a traditional style in a safe area of Quito within reasonable distance (by taxi or metro) to the old town. Staff were outstanding: friendly and helpful. The rooms vary in size but were comfortable.

Stayed in January 2025

I liked everything!

It's my second time in this hotel and the place is consistently good and comfortable! The staff is kind and welcoming. I will keep coming back.

Stayed in December 2024

I liked everything about the hotel.

Stayed in November 2024

Very good overall. The breakfast was uninspiring. What ingredients could they have used to create the horrid breakfast rolls?

Good, safe location in Mariscal, outside the historic Old Town. Comfy room, all facilities function well, helpful reception staff, adequate breakfast.

Stayed in July 2024

Far away from the city centre and old town.

Breakfast, rooms, service

Stayed in July 2024

The breakfast could be improved. The hotel doesn't "own" the bar, they just collaborate with the restaurant next door. The offer and quality of the food could be improved.

We chose Kitu Hotel to finish our honeymoon in Ecuador and the hotel staff were incredibly kind and helpful. They helped us book a taxi to go from and to the airport as well as upgraded us to a better room when they heard we were on our honeymoon. The location is great surrounded by nice restaurants and shops.

Stayed in December 2023

We had the most friendly welcome from the owner / manager. Couldn’t help enough. Good breakfast options and a lovely room.

Stayed in December 2023

Slight sewage smell from the drains in the bathroom

A lovely little hotel which felt like home between our tours. The rooms were decent sized and clean. Hot showers! The staff were fantastic. The man named Augusto on reception desk looked after us so well! Helping us sort out day trips and gave good restaurant recommendations. Richard was really helpful too!

Stayed in September 2023

For the price, I would have expected cable tv (it was fuzzy antenna channels and a glitchy Roku type box that hardly worked) and purified water.

Nice design and extremely helpful and friendly staff.

Stayed in August 2023

Staff was exceptional in helping plan outings and taking care of details - very friendly.

Stayed in May 2023

Breakfast was extremely salty TV only showed one channel Receptionist tried to swipe my card again because something on their system was not working when I had already received confirmation from my bank that the payment had gone through

They made arrangements for a taxi to pick me up/drop me off at/from airport and did not overcharge.

Stayed in May 2023

Stuff went up and beyond to help us in all questions

Stayed in March 2023

No elevator

Stay in Room 11 w King bed and rooftop terrace

Stayed in February 2023

very friendly and attentive personnel, great location, comfortable room

Stayed in September 2022

The room was a bit small and the windows gave directly on the shared terrace so we had to keep the curtains closed. I am not sure if it was the water next to the reception (I learned later that it was filtered, not bottled), but I was unfortunatly sick the whole time I stayed there. There could be more than 2 chairs on the terrace.

The room was pretty. The staff was nice. The entrance was very secure. Great hot water, great bathroom with soap dispenser, etc.

Stayed in September 2022

They charge for you to store your luggage after check out. Rooms were abit cold.

Location is good. There is a supermarket close by and some nice restaurants in the area too. Rooms were comfortable although abit cold.

Stayed in May 2025

Room size. Useful stirage space

Room was small. Outdated furniture and paintwork.

Stayed in February 2025

Area was somewhat noisy and hallway noise carried into rooms. Breakfast venue could be nicer in decor and menu although fruit cup was delicious.

Quaint hotel. Lots of character.

Stayed in February 2025

Robbery Central! Be careful, this hotel is targeted by organized criminals. Three different individuals all physically assaulted and robbed within hours of arrival a couple of blocks from the hotel. One had a gun put into her face. She actually just dropped her bags at the hotel and the staff sent her to an area for lunch that just so happened to have a gunman wait8 g for her! This is the truth. Yes, lovely hotel but super dangerous.

Lovely hotel BUT….see below….

Stayed in April 2023