Just two general words to the wise concerning the hotel: 1.If you arrive after 8 PM at night, Old Town feels more like Ghost Down. Do not despair, when the sun rises, so does the neighborhood. For night life, make a b-line for La Ronda. It's around a 5-10 minute walk away. 2. Entering and exiting hotels in Ecuador is hit and miss. You need to rely on staff being at the desk to let you in and out. I am guessing this is for your security. Press the orange button on your right for access. Though a little anxiety provoking at first, once you get used to it, it's no biggie. They are usually there within minutes. A more general word to the wise. Beware of pickpockets. The massive police presence provides a false sense of security.

This hotel generally lives up to the positive reviews. Central location, friendly and helpful staff, historic character and charm. The rooftop offers memorable and moving panoramic views of the city.

Stayed in August 2025

Great location in historic centre. Historic building with great character. It is a pension style hotel. Great for its price

Stayed in August 2025

Bed was very firm, but plenty of uphill walking in old city helped us sleep well

Breakfast was comparable to all breakfasts in Ecuador. Historical building in great location. Friendly & helpful staff. Stored luggage for us whilst visiting Galapagos. Great town with lots of history. Roof top viewing platform

Stayed in June 2025

Breakfast was quite sparse, only eggs and a roll, with a slice of ham and cheese available as well as a tea, coffee or juice.

It was super close to the historical central of the town, the metro and restaurants! The staff were super friendly and helpful especially as we arrived just after 4 in the morning. Check in was easy!

Stayed in August 2025

Maybe employees need to know more about de history of the house. But everybody was very nice.

WiFi is free and excellent, very nice and comfortable

Stayed in August 2025

Located in the Historical Center of the city and within walking distance of many tourist attractions. The rooms are very spacious. Friendly staff.

Stayed in July 2025

The breakfast was a little basic and could use more variety & offer more options , having said that it was adequate to start the day.

Location was superb, 5 minutes walk main square and lots of places to eat, chocolate tastings and historic buildings. Also a very short walk to the Metro. Staff are very sweet and helpful. Building is authentic and the roof terrace was a nice bonus.

Stayed in June 2025

There were others in the hotel who equally enjoyed the courtyard in the center of the hotel and it made for a loud evening as we tried to fall asleep.

The location of hotel was very convenient. From our room we walked all over old town. The staff were also very kind. The courtyard was lovely and we enjoyed the greenery.

Stayed in July 2025

No heating in the room, I asked for an extra blanket and was accommodated but if you are someone who really feels the cold badly this could make for an uncomfortable stay. It would also be great to have kettle to warm up at end of day.

Staff were very helpful although my lack of Spanish meant that a couple of things were mixed up but the staff were quick to help when we realised. Close to historic centre, supermarket and atm, I was glad because I did feel uneasy walking around on my own. I also booked two, one day tours through the hotel, this seems to be common practice.

Stayed in June 2025

Centrally located in old centre, value accommodation with helpful staff

Stayed in June 2025

Due to the adjacent street traffic, it is noisy. Earplugs suggested. Wi-Fi in concept, but absolutely useless.

Interesting, well-decorated and attractive hotel in a historical property. Astonishing number of houseplants. Excellent staff.

Stayed in June 2025

There was no heating, got a little cold. But plenty of bedding so bed was warm.

The location is great. Hotel is in a beautiful old building, the main lobby in beautiful with lots of greenery.

Stayed in May 2025

The breakfast was quite minimal and the same each day. Some variety would have been nice

Very well situated in the Old City of Quito. Staff were very helpful. Storage facilities available for leaving luggage if heading off to the rainforest.

Stayed in May 2025

The hotel is in a great location in the Historic centre. The staff were very friendly and helpful. The breakfast was good and the room was clean, comfortble and plenty of hot water. The only downside to my room was it was quite dark as there was no window only a sky light. They could also provide coffee making facilities in the room as you are not able to purchase a drink in the hotel.

Stayed in April 2025

Breakfast was from 7-9. I had an early tour starting at 7 so missed out. Perhaps starting a bit earlier cuz I imagine a lot of people book tours.

A cute hotel in a perfect location. Staff was very friendly and arranged taxi service for me. Breakfast was fabulous. I had an issue with the door lock and they immediately changed me to a different room. Highly recommend

Stayed in March 2025

The room was on the court yard and any sound or voices could be heard clearly from the room. Annoying early in the morning.

Location

Stayed in March 2025

Our room didn’t have windows to look outside. The pictures show lamps and chairs and area rugs and all the things that make a room feel warm and inviting — but ours was sparsely furnished and felt more like a dorm story bedroom. Not very rich and inviting.

The building and history is incredible!! Garden courtyard and eating in the basement dungeons was really nice. Lovely small breakfast included in the room rate. Nice staff.

Stayed in January 2025

No hot water for the shower but I didn't report this at the time, so can't really complain.

The hotel is beautiful and has an interesting history. It has a rooftop with astonishing views of the city and a really nice restaurant nearby, that was recommended by Jimmy on reception. He was very helpful as I was quite unwell due to altitude.It was quiet at night once the daily hubbub of the city had gone.

Stayed in January 2025

A brighter room with sunlight and stronger light bulbs.

Great location in the old colonial town so easy walking distance to sights, churches,squares,restaurants n shops. Very old building with quirks including steep staircases n rooms without windows but do have skylights. Helpful reception staff. Smallish n darkish room n tiny bathroom. Good security at front door. Ok breakfast downstairs.

Stayed in January 2025

The morning breakfast was not particularly good to my taste. They tried hard with fruit and eggs but had no toast only croissant The juices each day seemed to be watered down. Due to the building being so old some rooms had a 10 inch approx step to get into the bathroom re plumbing in an old building The large cement stairs going to upper floors had no railing whatsoever and made it difficult for seniors to use. Had to hold onto the wall. Again due to age of place there was no way to get to the reception desk because it had no phone system at all. I had no phone plan so was unable to let reception know my needs as they came up. The staff were friendly and helpful throughout my 4 day stay

The lobby was beautifully done in a very old building. The staff were friendly and helpful. Great area close to many things. The Hop On Hop Off buses the many churches and cathedrals and great restaurants as well as neighbourhood stores walkable area.

Stayed in January 2025

First night no power,but the manager made it right with us...👍

Great location,will come bavk soon.Very friendly staff at this hotel...🙂👍

Stayed in December 2024

The stairs in my room. Very hard to go up and down in the middle of the night

The staff!!!

Stayed in December 2024

Sometimes the wifi signal is intermittent

The place is super comfy and quiet at night. You can go up to the rooftop and get an amazing view of the city.

Stayed in November 2024

No elevators. We got there at the end of our 10 day trip and our legs were sore from all the hiking. We also climbed the Cathedral. When we got back to the hotel every night we had to climb more steps.

Great location in the middle of the beautiful historic center of Quito, walking distance to all must-see sights. Great old world feel with an interesting history. Tasty breakfast and courteous staff.

Stayed in July 2024