N/A

Excellent wonderful the best hotel in Quito Ecuador

Stayed in July 2025

The restaurant was a little bit on the expensive side and not fabulous.

Really large rooms, nice view of the city, great location.

Stayed in April 2025

Nice room nice building clean lovely person

Stayed in April 2025

A very comfortable hotel with friendly staff and a great restaurant.

Stayed in January 2025

Despite the good location the area is dangerous after 7pm. And there is no pool on the roof as described more of a jacuzzi

The suite was lovely, breakfast was good, reception was friendly, location was good

Stayed in February 2025

Breakfast was goodl

Stayed in February 2025

It would be nice to have the option of less expensive breakfast for those eating at 4:30 am.

Stayed in February 2025

The carpeting in the hallways needs to be replaced!

Excellent gym, unfortunately it is closed on Mondays

Stayed in February 2025

Clean. With a good restaurant in the hotel

Stayed in January 2025

Not everyone wore the swim hat when they went in the pool.

The room was well designed. The bakery had tasty products.

Stayed in February 2025

The massage I booked was rushed and not as described. There was no communication between the front desk and the spa.

Very comfortable, clean and well equipped modern hotel with all the mod cons you expect from an international chain. Served us very well and front desk super helpful with taxis, left luggage, transfers and tours. Lovely spa and pool on the top floor. Room service was good and excellent wi-fi. Highly recommend. Breakfast could do with a little attention for this standard of hotel.

Stayed in December 2024

Breakfast was expensive for what it is.

Modern, clean, quiet and comfortable rooms.

Stayed in January 2025

Location is not great, we were advised to take taxis anywhere for our own safety (even if it was a 10 minute walk away). Not many good bars or restaurants nearby. I would advise tourists to stay in the historic centre or mariscal sucre if they want to walk to bars / restaurants and feel safer at night

Fantastic suite on 10th floor which was big, comfortable and quiet. Great gym and sauna facilities as well. Breakfast was a medium sized buffet with eggs to choose from, staff all spoke English and were very helpful.

Stayed in December 2024

- I find it absurd and annoying that we had to pay an extra price to have vegetable milk options (almond milk) I never had to pay a special price in any other hotel of any other country I visited. Especially not nice if the breakfast is included… - A little noisy at night and early morning..

- I really enjoyed the gym and the wellness space at the top floor of the hotel. Perfect place for a workout and spa afterwards. Possibility to do cold/hot therapy. Really good! - I loved the refreshing fruit water at the reception

Stayed in January 2025

Location isn't great, there isn't much to do within walking distance and we were advised to get taxis everywhere after dark as it was dangerous to be walking around the area in the evening

Amazing suite on 10th floor, very friendly staff, wellness centre was great as well

Stayed in December 2024

Big size bedroom with comfy bed. Extra room for a sofa and big table. Nice view to the city. The swimming pool, sauna, and jacuzzi on the top floor are very nice. Breakfast was tasty, I really liked that they were making fresh omelette

Stayed in December 2024

The pool was nice

Stayed in November 2024

a bit far from old town

Good size room

Stayed in November 2024

All was perfect

The hotel has everything what is expected from a 5* hotel. Comfortable beds, nice bathrooms, very good restaurant with amazing breakfast (lots to choose from, including hot meal and it is served from 4am!). The gym and spa facilities are well equipped and have a great view over the city. The location is relatively quiet and the soundproofing is good. We loved our stay there and came back again after our 2-days trip.

Stayed in November 2024

a bit far from old town

good hotel/breakfast

Stayed in November 2024

All was good. Nothing I could think of.

A quiet place in the middle of busy and noisy city. Good quality facilities including very nice gym, spa and restaurant. The breakfast was excellent, served from 4am which is convenient when your day activities start early or you have early flight to catch. Beds were super comfortable and the staff spoke good English and was polite and helpful. We have stayed there twice for one night, in different rooms and liked twin room better than king deluxe as it was bigger.

Stayed in November 2024

The location.

The massage was excellent! Loved the big bedroom, too.

Stayed in August 2024

I think nothing else should be required to have a wonderful stay. I was very satisfied and pleased in every sense.

The property was formidably clean and neat. The staff was willing to assist and help. They displayed an immense patience answering every question in a practical and pragmatic way. The resolved issues and problems. The staff was remarkably effective and punctual. Every sudden and unplanned necessity was nicely approached , treated and solved. Cleaning ladies, breakfast personnel , front desk staff, doormen and bellboys showed kindness and effectiveness. The hotel taxi service and drivers were highly professionals.. super accurate and punctuals. They showed a great knowledge about the city and its history ( without taking the place of a tourist guide) and gave wiser advises.

Stayed in October 2024

Beautiful spa and pool area. Convenient location in Quito

Stayed in October 2024