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Reviews of Ilalo Garden Hotel & Restaurant 4 stars

Rodrigo Nuñez S1-151, 170184 Quito, Ecuador

#47 of 163 hotels in Quito

Guests' Choice

Review score

Based on 51 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.1

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    The staff were great. The jacuzzi suite wasn't very fancy or elegant considering the price of the ro
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    None

    The breakfast was good

    Stayed in September 2025

  • Reviewed: 31 March 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The time to checking out to early 12pm!

    The restaurant.

    Stayed in March 2025

  • Reviewed: 30 December 2024

    8.0
    A beautiful and charming hotel with professional friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    The street light lite, which shown directly into our room at night. We fondly called the bathroom the “daylight toilet”. We do travel with and use eye masks, which one must wear if you are assigned this room.

    The morning receptionist was so helpful, I had miss placed my glasses and with her help we were able to locate them. She also arranged a day trip for us at the last minute, which turned out to be one of the best excursions of our stay. We send a heartfelt thank you to her.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    Hotel is worth to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    The WiFi is slow. The TV channels are in really bad quality and selection of channels are small, no international channels. The room needs to be upgraded with USB charging stations. The window in our room was a bit difficult to open and close. The toilet button is installed not in the most practical way.

    The room is a good size. Bedroom & bathroom is good. Room is clean, the area is safe. I was happy with the breakfast. Staff are friendly and helpful. It was easy and convenient to stay in the hotel. I would not mind to stay in this hotel again.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    A breath of fresh air.
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The area is a bit isolated and it may be a challenge at night .

    Very clean and the rooms are modern and spotless and the view to the outside is unhindered The shower and water are excellent and there is a Jakuzi in my room which I wasn't expecting .Breakfast is self-service and varied and there is the option to order other food such as eggs etc .

    Stayed in December 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    No particular reproach

    The room was amazing, very bright, great view. Clean, comfortable. Nice local breakfast. Quiet, as it is off the main road. Fairly good choice of restaurants within walking distance.

    Stayed in September 2024

  • Reviewed: 9 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The room are very clean and comfortable and the waffles for breakfast are why I keep coming back

    Stayed in August 2024

  • Reviewed: 26 February 2024

    9.0
    Lovely friendly hotel with a superb restaurant
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    External noise during the night

    Big airy rooms. Excellent restaurant. Charming and helpful staff. Nice area Tumbaco

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed here 3 different times over a 2 week.period. Each time our stay was excellent. The staff in both the attached restaurant and on thevhotel reception made us feel very welcome and at home. For our final stay we arrived just as the restaurant was closing but they still managed to prepare something for our party. Thry even managed to prepare a brrakfast to go for one of our party who was leaving very early the following morning Overall an excellant level of service much better than some of the big hotel chains. Would I stay again, without doubt yes.

    Stayed in February 2024

  • Reviewed: 14 January 2024

    10
    Modern and clean, good food and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really clean and pretty. Bright rooms, comfortable bed and pillow. Good food.

    Stayed in January 2024

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Warm welcome from staff. Spacious & comfortable rooms. Breakfast was great, lots of choice (including 3 freshly squeezed juices) & restaurant providing a vegetarian/vegan menu. Spotted humming-birds from the restaurant terrace.

    Stayed in September 2023

  • Reviewed: 25 April 2023

    9.0
    perfect for my needs
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights

    A great hotel and friendly staff. Breakfast was exceptionnally good with fantastic coffee. Location may not be the best to visit downtown Quito since it is quite far and there is not much around the hotel, but for me was close to University for work, so most convenient. Hotel was superb, very comfortable, with great staff, I enjoyed my short stay there

    Stayed in March 2023

  • Reviewed: 20 April 2023

    9.0
    Lovely relaxing hotel woth spacious rooms, hot showers and good food
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing

    Calm atmosphere , efficient and excellent breakfast until 11am

    Stayed in April 2023

  • Reviewed: 19 April 2023

    10
    I really recommend this hotel. Extremely satisfied with the service.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Everything. the breakfast was awesome.

    Stayed in April 2023

  • Reviewed: 8 March 2023

    10
    Convenient and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located between the airport and Quito, but out of the crazy busy downtown. Close to the restaurants and shops in Cumbaya and the ecotrail of El Chaquiñan. Spotless clean and super friendly and attentive staff.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Great hotel on the outskirts of Quito.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit noisy because of a nearby busy road, but I don’t think there’s anything you can do about that.

    The rooms are modern and very attractive. The breakfast buffet was excellent. The staff was friendly and attentive. It has a small garage on site.

    Stayed in February 2023

  • Reviewed: 3 February 2023

    8.0
    Excellent hotel 30 mins outside of Quito.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It can be a little noisy at night from car alarms and roosters.

    Breakfast was excellent. The hotel is very attractive as was our room. The location in Lumbaco was chosen for its vicinity to the airport and having parking. Lumbaco itself is not very interesting, but you can get into Quito in 30 mins. The hotel staff could not be more kind or helpful. Always cheery and hardworking. There is a security guard there 24/7 so you don’t have to worry about your car.

    Stayed in February 2023

  • Reviewed: 30 October 2022

    9.0
    super great stay.
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 5 nights

    a more varied breakfast buffet could have been nicer!

    super great stay. I spent nearly 4 week at the hotel. large comfortable rooms very clean. fantastic staff. very nice bathroom, good amenities and laundry service (they charge per Kg, not per item!). It's the second time I come to this hotel and it doesn't fall short of any big fancy hotel at twice the price. The location is not at the center but is much closer to the airport and the northern exit from town, which for me was most convenient. (It costs around 12 usd to go to town by uber). Great place. I recommend warmly.

    Stayed in October 2022

  • Reviewed: 21 August 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    In my room (305), I couldn't connect to wifi during most of the stay and had to stay in the common areas to ensure stable connexion, which was a real hassle for a business trip. Being a foreigner with no residency in Ecuador, I was also really surprised to be charged the VAT, even after showing my booking confirmation that detailed the price excluding VAT. It is the first time I experience this in Ecuador.

    The hotel was nice, comfortable and clean. The free filtered water and coffee that were available all day long was a nice touch. The restaurant was good too.

    Stayed in August 2024

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 1 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 12 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 4 January 2025

    10
    We enjoyed the staying at ILALO GARDEN
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 27 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 25

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