Nothing

It was on the street with balcony doors. Large room with wooden flooring. Close to all shops and restaurants, Quito at night is all lit up and you can see the cathedral and other monuments. The people were fantastic, sorted out a pick up for my tour and organised a taxi for our trip to Mindo. Very friendly and welcoming. The breakfast was fabulous eggs, fruit, toast and croissants with jam, delicious!

Stayed in August 2025

The bathroom was a tight squeeze and quite dated.

The staff were really friendly & helpful. They organised an airport transfer for us in both directions plus a breakfast to takeaway due to an early flight. The building is beautiful. Our room was a good size, comfortable and warm.

Stayed in August 2025

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This hotel in the heart of Quito truly impressed me. As someone who loves history, I found the building’s rich and fascinating past very interesting. I especially enjoyed how Lucía, at breakfast, always explained which exotic fruit the juice was made from and shared an interesting fact about it. I must also highlight the receptionist, Luis, who was incredibly kind and helpful – whatever we asked for, he fulfilled with a smile. I highly recommend this hotel to anyone visiting Quito!

Stayed in August 2025

Everything was handled with care and perfection. If I “had to” pick something and it’s so small… the bathroom towels were a bit stiff.

This boutique hotel was a gem! Located in the heart of Quito’s historic Old Town, it felt incredibly secure and welcoming. Breakfast with Lucia was a daily highlight, she serves a traditional Ecuadorian meal and shares stories and culture with it. The young couple running the hotel went above and beyond for us. They booked us cars, dinner reservations and private tours. Their hospitality made our trip seamless and unforgettable.

Stayed in July 2025

Nothing. I enjoyed my stay

The property wasn’t as center as other properties, however the staff and the customer service was superb. It made up for any things I could have asked for. The breakfast was made fresh and delicious with fresh juice. It was great!

Stayed in May 2025

The staff was very friendly and helpful.

Stayed in May 2025

Host owner family was very warm and helpful, Old Town style made the stay authentic, safe location near Plaza Grande and good shops and restaurants, rustic style but clean and comfortable, all the basic amenities, wonderful breakfast, felt like stepping back in time in a lovely way.

Stayed in May 2025

Nothing

The hotel is only a few minutes walk from the Plaza Grande and the building was very secure. The staff was extremely caring and helpful and even helped me transport my bags to my tour group's meeting location. The breakfast is traditional Ecuadorian foods and the staff explains them all before you eat. Wonderful hotel and I would stay again.

Stayed in April 2025

Located in the historic center of Quito Comfortable Hotel with staff that made the stay memorable. A tasty breakfast provided.

Stayed in April 2025

Beautiful colonial styled house with air well inside. Wonderful breakfast with an enthusiastic and useful introduction of the different fruit juices every morning. Great recommendation on restaurants too! Because of building architecture, you will hear a bit of the morning staff working. Didn't bother us at all.

Stayed in March 2025

Great Hotel in the Historic Centre - staff really friendly and helpful. Good breakfast.

Stayed in April 2025

The only thing anyone should know is because the building is historic, like most buildings in the city, this isn’t handicap accessible. If you have trouble walking up stairs you need to plan accordingly. But again, most of the buildings in the city are not accessible for those with mobility disabilities.

This historic and beautifully preserved building is centrally located in historic downtown. With a small shop on the 1st street level floor stairs lead up to a beautiful large lobby that has local items for sale like backpacks and handbags. The building has three additional floors with the rooftop being a smoking area with a gorgeous view (especially at night) of the churches. The staff are very friendly, helpful and bilingual. At breakfast the staff give a history lesson on the fruit of the day. We were lucky to be there during Carnival as parades marched under our balcony on the street below us. A real treat.

Stayed in March 2025

Clean, safe, quiet and comfortable

Stayed in February 2025

The security does make it hard as they have to let you up, but a minor inconvenience. The balcony is small, but you can leave the door open while resting to see the main street.

It was a beautiful place very close to historic Quito. The bfast everyday changed and always had fresh juice that they made that day. Best in town! Lucia took care of us in the kitchen. They have excellent security with 2 locked entries. We felt very safe here.

Stayed in January 2025

My stay at Casa Hotel Las Plazas was fantastic. Located in Quito's historic center, it's perfect for exploring the city. The rooms are cozy and well-equipped. Breakfast was delightful with a great selection of local and international dishes. The staff, especially Lucia and Luis, were incredibly friendly and helpful, providing excellent insights about the city and about Ecuador’s traditions and culture. The hotel, a beautifully restored historic building, combines old-world charm with modern amenities. I highly recommend it and would love to return. Thanks to the wonderful team at Casa Hotel Las Plazas!

Stayed in December 2024

Nothing

Friendly stuff

Stayed in December 2024

Such friendly and helpful staff! Convenient location to historic square, shops & restaurants. Luis & Lucia went above and beyond to make our stay memorable 😊

Stayed in November 2024

We loved our stay. The hotel and building was quaint and charming. Lucia and the staff were so accommodating and friendly and go out of their way for whatever you need. The location is great, just a block or two from all the main sites. We always felt safe and enjoyed being able to pop into our room whenever we needed a break from touring. Breakfast, along with Lucia's explanations of juices and Ecuadorian traditions, was fabulous. We were very satisfied with our stay at Casa Hotel Las Plazas and would stay again if we ever go back. Thank you Lucia!

Stayed in October 2024

nothing

Historical building, great staff, they helped us with everything and even follow to the restaurant at night Nice and comfortable design Lamps were supplied when electricity was shutdown.

Stayed in October 2024

Power outages in Quito. Didn’t have electricity at night or in the morning

Staff were excellent

Stayed in October 2024

Lovely people and cosy bed. Very nice building.

Stayed in July 2024

Great Old City location, charming architecture, exceptionally clean, friendly and helpful staff.

Stayed in June 2024

We loved the delicious breakfast and the explanation of the food being served. This hotel had such charm and character, and the staff was so friendly, helpful, and caring. Would definitely recommend this hotel to anyone looking for a lovely place to stay in Old Town Quito!

Stayed in April 2024

Our room was comfy, with a good bed and nice furnishings. The staff was fabulous, without exception -- they set up transportation from the airport, served amazing breakfasts and kept the room spotless. Their location is superb, in the Old Town area a couple of blocks from the plazas, churches and restaurants that are in everyone's guidebook. In addition to tasty eggs and rolls, our host for breakfast gave us fruits and juices from Ecuador which were completely new to us and she explained how and where they were grown. You got an education in addition to a good meal. The hotel is family owned and operated and they do a superb job.

Stayed in April 2024