Water stream from shower was very poor

Cleanliness

Stayed in August 2025

Nothing

Very welcoming , loved the host

Stayed in April 2025

A nice getaway close to the beach. Nelly and her staff are exceptionally friendly and helpful. The bed was comfortable and the room clean and appealing. There is coffee and water downstairs. This place is in the village, a few hundred meters from the beach.

Stayed in March 2025

Welcome home! That was how we felt when arrived and stayed at Cann’s. Nellie, the owner was kind enough to pick us up at the ferry terminal and immediately check us in even though it was only 9am. She provided us with information for places we can go during our 3 days stay. She recommended and made the reservations for our 360 Island Tour and the Highlands Tour, which were both wonderful experiences. Location is in a quiet neighborhood and is about 5-10 mins to Playa Mann and also Main Dock business area. The property is gated, feels secluded and private. Rooms are modern and spotless. And the good air conditioning in the room really helps in having a good night rest after a long day of excursion. The daily breakfast is cooked by her sister Marbella and she always ask for our preferences and choices the day before. Home cooked and simply yummy. Ability to speak Spanish will help enhance communications with both ladies but with translation tools, non Spanish speakers will still be able to enjoy staying at Cann’s. It is like staying with a family or friend in a very nice mansion in San Cristobal.

Stayed in February 2025

Nothing- everything was great.

Wonderful! The rooms and facilities were so clean, and everything worked great. The breakfasts were delicious! The location was great- we could walk everywhere easily. Our 4 night stay there flew by. But best of all was Nelly who was so helpful. When the boat tour was sold out, she called a friend and found us a boat! She picked us up from the airport and, arranged for a specific taxi for us- someone she knew would be a perfect match to drive us into the highlands. She gave great restaurant recommendations and told us where the local celebration of Independence would be. Thank you so much for making our stay in San Cristobal amazing!

Stayed in February 2025

Very courteous, friendly, and helpful staff. Great location. Convenient airport pickup service. Highly recommended.

Stayed in November 2024

The prices and agreements changed. I was told that the transportation to and from airport was included, but I ended up having to pay for it upon my departure.

the attendant was hospitable.

Stayed in November 2024

Cristian and his family have been supportive and kind since the beginning, very close to the city center and even closer to the most famous beaches, Cristian is able to provide a full range of options and suggestions. Place to be if you decide to visit in San Cristobal

Stayed in August 2024

The location was perfection - walking distance to everything. Cabs everywhere. Friendly owner, very comfy bed. Would recommend.

Stayed in September 2024

Lack of English speaking at the property so a bit difficult to get help on some things

Clean, good value for money, very friendly owner. Can’t go wrong

Stayed in August 2024

The bathrooms are exceptionally small but workable.

This is a quaint hotel with a family atmosphere. It is not fancy but we loved the whole atmosphere of the place. It felt like we were in a welcoming family home. The breakfasts were marvelous. Christian (who runs the place) was charming and helpful. If you are lucky, he’ll take you on a fabulous excursion.

Stayed in April 2024

For us, this was a perfect place to stay, nice little walk to the malecon, and just far enough to be quiet. Also close to Playa Mann, which is beautiful. Thanks to Alex, our 3 day stay was wonderful. She was attentive to all our needs, even providing early breakfasts on tour days. The rooms and facilities were super clean. Thankful for the airport pickup, and the breakfast variety always with fresh fruit and juices.

Stayed in January 2024

No wardrobe in the room, nowhere to put the suitcase but on the bed.

great breakfast and location

Stayed in December 2023

The wifi was so slow that it was all but unusable. When needed, we used wifi at coffee shops and restaurants near the harbor.

Nellie was very hospitable. She came to the airport to pick us up, and arranged a couple excursions for us. The coffee and breakfast were good. Breakfast varied but consisted of eggs, bread, a little meat and a bowl of fruit. The location is good, an easy walk, about 4-5 blocks, from the harbor and a beach.

Stayed in December 2023

We loved the place, and not the fault of the owner but the two hyper yappy dogs at the 2 adjacent properties never let up, on top of that all the other dogs continually joined in, made for a restless stay. A shame for such a great place. Personally I think that the dogs on San Cristobal will become one of their main environmental problems.

The Hostal was beautiful, comfortable and nice breakfasts. The staff, Lucia and Alex were great. Nelly helped with everything.

Stayed in December 2023

Showers were too hot! Nellie does not speak English which was challenging at times, but also fun to work on understanding each other.

Beautiful yard and breakfast spot. Nellie was very sweet and made a delicious and varied breakfast every morning.

Stayed in November 2023

Shower was always too hot!

Nellie was wonderful! Very accommodating. Delicious breakfast every morning.

Stayed in November 2023

Really enjoyed my stay here. The host is lovely and provides information on local attractions and helps organise tours. The breakfast was delicious and rooms spacious and clean.

Stayed in September 2023

Everything was just perfect: located very close to the beach and still calm! The host Nelly is super friendly and very, very organised! Oh, and the breakfast is delicious!

Stayed in September 2023

Rooms need updating

Great location, very nice hotel.

Stayed in September 2023

Nelly is so sweet and helpful. She even went to airport to pick me up. She made me feel like coming home

Stayed in September 2023

Nothing

Very good location. Less than 10 minutes by foot from the beach and city centre. Very helpful staff.

Stayed in July 2023

Amazing host. Delicious breakfast. Very clean and cute.

Stayed in July 2023

There was no wardrobe in our room.

Everything was great here. Nice staff, Nelly can help at any time. Air conditioning in the room which is really necessary. Phantastic atmosphere for a breakfast in the garden. Five minutes to beach and port. Recommendation.

Stayed in July 2023