252 Padre Billini, Colonial Zone, 23000 Santo Domingo, Dominican Republic
#14 of 86 hotels in Santo Domingo
Guests' ChoiceBased on 116 hotel reviews
8.6Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
8.9
Staff
9.3
Value for money
7.8
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2025
Phiangchit
FranceI haven’t seen a lot, the room was outside the main hotel and lobby.
The room was comfortable.
Stayed in February 2025
Reviewed: 7 May 2025
Gliny
United StatesThe construction in the area.
I recently stayed at Casas del XVI in Santo Domingo and absolutely loved it! As a solo traveler, safety was my top priority, and they exceeded my expectations. There were always guards stationed outside the casas and patrolling the area, and they made sure I got into my casa safely every time. The property itself was stunning—just like the photos online. I fell in love with my room and left with so many decorating ideas. The staff was incredibly helpful and courteous throughout my stay. One of the highlights was having a butler who took my breakfast order each morning and even doubled as my photographer by the pool—he captured some amazing shots! I truly can’t say enough good things about this boutique hotel. I’ll definitely be returning soon!
Stayed in May 2025
Reviewed: 4 January 2025
Thomas
AustraliaThe food was not quite up to the excellent quality of the rest of the establishment. The menu could have been both simpler (fewer items) but more diverse, in offering items. Meaning there could have been more cultural and culinary diversity on the menu, as well as a broader range of the kinds of dishes offered, from snacks, appetisers, entrees, mains, side dishes, etc.
The spaces, from the courtyards to the pools to the communal spaces to the rooms themselves - everything was magnificent. The service easily matched the facilities - they were constantly helpful and accommodating. Great character and absolutely unique destination.
Stayed in January 2025
Reviewed: 4 January 2025
Peter
United KingdomThe service was very slow. The restaurant is clearly not set up for fine dining despite the unwarranted high prices the food was mediocre, overcooked and cold. The staff did their best but the starters arrived with the mains despite being clearly labelled as starters in the menu.
The rooms and location were excellent. The rooms were very well equipped the eating spaces were lovely.
Stayed in December 2024
Reviewed: 1 January 2025
Nicole
SwitzerlandNothing
An amazing places : you feel like being back in colonial times. Facilities are absolutely stunning, every detail of it
Stayed in December 2024
Reviewed: 4 December 2024
Jean
GuyanaThe charm of the building. Quiet place
Stayed in December 2024
Reviewed: 3 September 2024
Stuart
FranceThe quality of the hotel, the efficiency of the personnel.
Stayed in August 2024
Reviewed: 1 September 2024
Anebel
United StatesEverything was wonderful!
The venue is absolutely stunning ! A magical experience that transported us to old world charm with modern amenities! We are already looking forward to our next visit !
Stayed in August 2024
Reviewed: 1 September 2024
Anebel
United StatesAll was perfect !
A true gem ! Look no further , book this enchanting venue and experience the essence of Colonial Santo Domingo . Beautifully designed, architectural splendor and impeccable service ! The food is delicious and the staff is outstanding!!
Stayed in August 2024
Reviewed: 17 June 2024
Juan
United StatesThe bed and pillows were great! Espacious bathroom. Great staff service, and location for restaurants / bars.
Stayed in June 2024
Reviewed: 2 May 2024
Xenia
GreeceThe butler on WhatsApp is weird
One of the best hotels I have stayed
Stayed in May 2024
Reviewed: 12 February 2024
Carley
United KingdomAmazing service
Stayed in February 2024
Reviewed: 8 February 2024
Cynthia
United StatesNothing!!!
Absolutely beautiful. Decor is charming and comfortable. Staff is well trained and anxious to help. Selso, the butler at my “house” could not have been more helpful with delicious meals, beverages etc. The pool shared by several rooms in same house.
Stayed in February 2024
Reviewed: 24 January 2024
Nigel
United KingdomNo central bar, so didn’t get to meet other guests
Very good interior design and helpful friendly staff
Stayed in January 2024
Reviewed: 22 January 2024
Michelle
United StatesThe menu options could have been better and it was way over priced, however everything else was amazing.
The decor and location was great. The staff went above and beyond, superb!
Stayed in December 2023
Reviewed: 22 January 2024
Joerg
Isle of Manhad a flight at 2230hrs. was offered 70 usd until 1700hrs, but wanted 1900 and had to pay a full night. found it excessive, but without alternative.
perfect location within the center of the old city. staff exceptionally friendly and helpful - all of them. bathroom of 5 star quality in all categories.
Stayed in January 2024
Reviewed: 28 December 2023
Marc
United KingdomWiFi facilities were poor and didn't work in our room.
Location was great. Not too far from castle and many bars restaurants. The staff did everything they could to cater for our needs. We also had a lovely private dinner by the swimming pool.
Stayed in November 2023
Reviewed: 28 December 2023
Daria
RussiaVery good hotel. Big comfortable room, very clean, the staff is very nice and friendly. Perfect location.
Stayed in December 2023
Reviewed: 16 December 2023
Thierry
FranceEveryone of the staff is here to take care of you .. very nice and calm ambiance Where ever you seat you can order and it is coming the right way.. very careful to assit and please you..
Stayed in December 2023
Reviewed: 3 December 2023
Kristen
NorwaySmall pool area
Fantastic room
Stayed in December 2023
Reviewed: 17 November 2023
Bianca
JamaicaComfortable, warm hospitality, clean, beautifully decorated, authentic Colonial Zone experience, walking distance to restaurants, cafes, shops and sights
Stayed in November 2023
Reviewed: 25 October 2023
Sammie
United StatesRoom smaller than bathroom! It’s over pricey for what you get!
Location is good! Bathroom is big !
Stayed in October 2023
Reviewed: 19 October 2023
Roberto
Puerto RicoI could not find valet parking. Finding a spot on weekends very challenging.
Breakfast was good, the overall service excellent.
Stayed in October 2023
Reviewed: 20 August 2023
Laetitia
FranceNothing
Everything was perfect. Wonderful staff in an amazing location. Best breakfast, comfortable room.
Stayed in August 2023
Aubusson, France
Friedrichroda, Germany
Medellín, Colombia
Pattaya Central, Thailand
Punta Ala, Italy
Braize, France
Luoyang, China
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content