Opiniones del Sports Illustrated Resorts Marina and Villas Cap Cana - All-Inclusive 5 estrellas

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not fully meet your expectations. We strive to provide all our guests with a high level of service, comfort, and hospitality, and we regret if we fell short during your stay. Your comments will be shared with our management team so we can continue to improve and ensure a better experience for future guests. If there’s anything else you’d like to share about your visit, we would appreciate the opportunity to listen and learn. Warm regards,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not fully meet your expectations. We strive to provide all our guests with a high level of service, comfort, and hospitality, and we reg… Mostrar más

We sincerely apologize that your experience did not meet your expectations and caused you stress during your stay. We appreciate you recognizing the quality of our rooms and the excellent service provided by our security and porter teams. However, we take your concerns about our general service and room service very seriously. Your feedback helps us identify areas for improvement. We are committed to reviewing these processes with our teams to ensure better experiences for future guests. We hope to have the opportunity to demonstrate our true level of service in a future visit. Best regards,

We sincerely apologize that your experience did not meet your expectations and caused you stress during your stay. We appreciate you recognizing the quality of our rooms and the excellent service provided by our security and porter teams. … Mostrar más

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear you enjoyed a quiet and comfortable family stay with us. It’s wonderful to know our team’s service, the variety and quality of our food, and the overall atmosphere made your visit so special. We’re also happy you enjoyed the entertainment — we agree, their energy is truly contagious! We hope to welcome you and your family back again soon.

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear you enjoyed a quiet and comfortable family stay with us. It’s wonderful to know our team’s service, the variety and quality o… Mostrar más

Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are important to us, and we’ll take them into consideration as we continue to improve. We hope to welcome you again in the future.

Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are important to us, and we’ll take them into consideration as we continue to improve. We hope to welcome you again in … Mostrar más

We’re very sorry to hear about the inconvenience you've experienced and truly appreciate your patience. Please contact us directly at info@siresortscapcana.com or reservations@siresortscapcana.com so we can assist you promptly and ensure this issue is resolved as soon as possible. Your satisfaction is important to us, and we're here to help.

We’re very sorry to hear about the inconvenience you've experienced and truly appreciate your patience. Please contact us directly at info@siresortscapcana.com or reservations@siresortscapcana.com so we can assist you promptly and ensur… Mostrar más

Thank you for your review and for rating us an 8/10! We're happy to hear you enjoyed our location — it's definitely one of the things our guests love most. We appreciate your feedback regarding the food variety and will share it with our culinary team as we continue to improve our offerings. We hope to welcome you back soon for an even better experience!

Thank you for your review and for rating us an 8/10! We're happy to hear you enjoyed our location — it's definitely one of the things our guests love most. We appreciate your feedback regarding the food variety and will share it… Mostrar más

Thank you so much for your kind and detailed review! We’re thrilled to hear you enjoyed the décor, service, cleanliness, and overall experience. It’s great to know our team responded quickly to your request, though we apologize for the oversight with the bathroom amenities. We’ll make sure to reinforce those checks so that everything is perfect from the start. We truly appreciate your feedback and can’t wait to welcome you back!

Thank you so much for your kind and detailed review! We’re thrilled to hear you enjoyed the décor, service, cleanliness, and overall experience. It’s great to know our team responded quickly to your request, though we apologize for the over… Mostrar más

Thank you for your thoughtful words! We're proud to have a team that's genuinely committed to making our guests feel cared for, and we're happy that came through during your stay. We also appreciate your note on the facilities—some updates are already underway, and feedback like yours helps us prioritize what matters most. Looking forward to welcoming you back soon!

Thank you for your thoughtful words! We're proud to have a team that's genuinely committed to making our guests feel cared for, and we're happy that came through during your stay. We also appreciate your note on the facilities—s… Mostrar más

We're really sorry to hear you had this experience. That’s not the level of service we aim to provide, and we understand how frustrating this must have felt. We'd like to look into what happened regarding your deposit and lack of response. Please feel free to contact us directly so we can help clear this up—we're here to make things right whenever possible.

We're really sorry to hear you had this experience. That’s not the level of service we aim to provide, and we understand how frustrating this must have felt. We'd like to look into what happened regarding your deposit and lack of re… Mostrar más

Gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que disfrutaste de la tranquilidad y belleza del lugar. También apreciamos tus comentarios positivos sobre el personal, siempre es bueno saber que nuestro equipo fue amable y servicial. Lamentamos que la experiencia en el bar de la piscina no haya sido la mejor. Definitivamente tomamos en cuenta tus observaciones sobre los cócteles y la atención para mejorar. En cuanto a los muebles de la habitación, nos disculpamos por no haber estado a la altura de tus expectativas y tomaremos en cuenta tu sugerencia para actualizar los detalles. Esperamos poder recibirte nuevamente en el futuro y ofrecerte una experiencia aún más satisfactoria.

Gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que disfrutaste de la tranquilidad y belleza del lugar. También apreciamos tus comentarios positivos sobre el personal, siempre es bueno saber que nuestro equipo fu… Mostrar más

Thank you for taking the time to share your review! We’d like to clarify that we do offer room service for our guests. We apologize if there was any misunderstanding or inconvenience during your stay. Your feedback is important to us, and we’re always here to help ensure your experience is as seamless as possible. We hope to welcome you back soon!

Thank you for taking the time to share your review! We’d like to clarify that we do offer room service for our guests. We apologize if there was any misunderstanding or inconvenience during your stay. Your feedback is important to us, and w… Mostrar más

¡Gracias Carlos por tomar el tiempo de compartir tu maravillosa experiencia! Nos enorgullece saber que te sentiste bien atendido y que disfrutaste de la tranquilidad y comodidad de nuestras instalaciones. Nos encantaría recibirte nuevamente para seguir ofreciéndote una experiencia memorable.

¡Gracias Carlos por tomar el tiempo de compartir tu maravillosa experiencia! Nos enorgullece saber que te sentiste bien atendido y que disfrutaste de la tranquilidad y comodidad de nuestras instalaciones. Nos encantaría recibirte nuevamente… Mostrar más

We’re truly sorry for the pool incident during your stay. However, it's important to clarify that the pool is divided with buoys that indicate the children’s and adults’ areas. Additionally, we also have a separate, children's pool with its own play zone. Once again, we're truly sorry for the situation that you encountered, and we we hope you'll consider visiting us again in the future. Best regards, Chantal De La Rosa - Community Manager

We’re truly sorry for the pool incident during your stay. However, it's important to clarify that the pool is divided with buoys that indicate the children’s and adults’ areas. Additionally, we also have a separate, children's pool … Mostrar más