7.8

Reviews of Hotel Svanen Billund 4 stars

Nordmarksvej 8, 7190 Billund, Denmark

  • Mustafa

    Reviewed: 1 September 2025 · Stayed in June 2025

    Verified review
  • Ruslan

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review
  • Stanimira

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Ilaria

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Great location for Legoland and Legohouse. Low quality but variety at breakfast. Old fashioned rooms.

    Fine for one night for visiting Lego-amenities but would not have been my choice anywhere else.

    Property response:

    Hi Ilaria, Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear you enjoyed our convenient location near Legoland and LEGO House, as well as the variety at breakfast. We also appreciate your comments regarding the room style and quality, and we are continuously working on improvements to ensure a better experience for all our guests. We hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund

    Hi Ilaria, Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear you enjoyed our convenient location near Legoland and LEGO House, as well as the variety at breakfast. We also appreciate your comm… Show more

    Hotel Svanen Billund
    29 August 2025
  • Lajos

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The personal was amazing! Breakfast very good, room clean and nice, we was absolutely satisfied! Restaurant is brilliant 10/10. I can suggest for everybody!

    Property response:

    Hi Lajos, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our breakfast, restaurant, and your clean and comfortable room :) It’s especially lovely to know that our team made such a great impression on your stay. We truly appreciate your recommendation and hope to welcome you back again soon. Kind regards, Stine Hotel Svanen Billund

    Hi Lajos, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our breakfast, restaurant, and your clean and comfortable room :) It’s especially lovely to know that our team made such a great impression on yo… Show more

    Hotel Svanen Billund
    29 August 2025
  • 7.0 Good
    Malcolm

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location is great. 10minutes walk to Legoland and 20minutes walk to Lego House. Also close to Lalandia. Breakfast was ok and room of a decent size. Overall met our expectations.

    Property response:

    Hi Malcolm, Thank you for sharing your experience with us. We’re delighted that our location and breakfast met your expectations and that the room size worked well for your stay. We hope to have the pleasure of welcoming you back again on a future visit to Billund. Kind regards, Stine Hotel Svanen Billund

    Hi Malcolm, Thank you for sharing your experience with us. We’re delighted that our location and breakfast met your expectations and that the room size worked well for your stay. We hope to have the pleasure of welcoming you back again on a… Show more

    Hotel Svanen Billund
    29 August 2025
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  • Jigalo

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Breakfast & receptionists are very friendly.

    Its was good overall but pretended a bit more. It lacks a safe, shoe horn, slippers etc.. And its on the high side especially dinner!!

    Property response:

    Hi Jigalo, Thank you for your feedback! We’re happy to hear that you enjoyed our breakfast and the friendliness of our reception team. We appreciate your suggestions regarding the room facilities, and we’ll keep them in mind for future improvements. As for dinner, our kitchen focuses on using high-quality ingredients, which is reflected in the price – but we completely understand that it may not suit everyone, and we’re always happy to recommend other dining options nearby. We hope to welcome you back again another time! Kind regards, Stine Hotel Svanen Billund

    Hi Jigalo, Thank you for your feedback! We’re happy to hear that you enjoyed our breakfast and the friendliness of our reception team. We appreciate your suggestions regarding the room facilities, and we’ll keep them in mind for future impr… Show more

    Hotel Svanen Billund
    26 August 2025
  • Lena

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Arnar

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Ásta

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Sigtryggur

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Foteini

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Nice small and quiet hotel in Billund Short car ride to Legoland Very good breakfast

    It would be nice to have a mini bar in the room

    Property response:

    Hi Foneini, Thank you very much for your wonderful review! We’re glad you enjoyed the quiet atmosphere, convenient location, and our breakfast. We appreciate your suggestion about having a minibar in the room — we’ve recently introduced small fridges that guests can borrow, so please don’t hesitate to ask at reception next time. We hope to welcome you back again soon :) Kind regards, Stine Hotel Svanen Billund

    Hi Foneini, Thank you very much for your wonderful review! We’re glad you enjoyed the quiet atmosphere, convenient location, and our breakfast. We appreciate your suggestion about having a minibar in the room — we’ve recently introduced sma… Show more

    Hotel Svanen Billund
    21 August 2025
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  • Jennifer

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was great! The rooms were small but adequate.

    The location was far from Lego House.

    Property response:

    Hi Jennifer, Thank you for sharing your feedback. We’re glad you found us a cost-effective option and enjoyed the breakfast. We understand the location feels a bit further from LEGO House, though we hope the easy access to LEGOLAND® and our family-friendly setup made your stay comfortable. We’d be happy to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund

    Hi Jennifer, Thank you for sharing your feedback. We’re glad you found us a cost-effective option and enjoyed the breakfast. We understand the location feels a bit further from LEGO House, though we hope the easy access to LEGOLAND® and our… Show more

    Hotel Svanen Billund
    20 August 2025
  • Rita

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Its location is unbeatable. If you want to stay close to legoland Billund and you are on budget it might be the best option.

    Very outdated furniture, old bathroom w shower curtain. In the restaurant you have to wait to get setaed (unless you have reservation) but food was OK (nothing exceptional).

    Property response:

    Hi Rita, Thank you for sharing your thoughts. We’re glad to hear you enjoyed our location so close to LEGOLAND® and found us to be a good budget option. We do understand your feedback regarding the room furnishings and bathrooms – improvements are on our agenda, and it’s helpful to hear where we can do better. We also appreciate your note about the restaurant and are pleased you enjoyed the food. We hope to welcome you back again and offer you an even better stay next time. Kind regards, Stine Hotel Svanen Billund

    Hi Rita, Thank you for sharing your thoughts. We’re glad to hear you enjoyed our location so close to LEGOLAND® and found us to be a good budget option. We do understand your feedback regarding the room furnishings and bathrooms – improveme… Show more

    Hotel Svanen Billund
    20 August 2025
  • 7.0 Good
    Sladjana

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Staff, location and internet was ok.

    Property response:

    Hi there, Thank you for taking the time to share your review with us, we really appreciate it. We’re pleased to hear you found our staff, location, and internet to your satisfaction, though we regret that the accommodation did not live up to your expectations compared to the price. Your feedback is important to us as we continuously work on improving our guest experience. We hope to have the chance to welcome you back another time. Kind regards, Stine Hotel Svanen Billund

    Hi there, Thank you for taking the time to share your review with us, we really appreciate it. We’re pleased to hear you found our staff, location, and internet to your satisfaction, though we regret that the accommodation did not live up t… Show more

    Hotel Svanen Billund
    18 August 2025
  • 7.0 Good
    Maria

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    It was more a motel than a 4-star hotel. No luggage safekeeping available.

    Property response:

    Hi Maria, Thank you for taking the time to make a review for us, we really appreciate it. We understand your comments regarding the motel-style feel as the original building was a motel. We are currently planning to renovate these room when the high season is over. Please note that we do offer luggage storage at the reception, available 24 hours a day, though it is at the guest's own responsibility. We hope to welcome you back for an even better stay in the future. Kind regards, Stine Hotel Svanen Billund

    Hi Maria, Thank you for taking the time to make a review for us, we really appreciate it. We understand your comments regarding the motel-style feel as the original building was a motel. We are currently planning to renovate these room when… Show more

    Hotel Svanen Billund
    16 August 2025
  • Marcin

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Good location. Near to all attractions. Comfortable beds. Very good breakfast. Food in restaurant also very good but for me very pricey. Fresh towels on demand. Quiet location.

    Hydromassage jacuzzi was leaking under the tub. Reported and didn't tested if fixed afterwards by me.

    Property response:

    Hi Marcin, Thank you for taking the time to make a review for us, we really appreciate it. We’re happy you enjoyed our location, breakfast, and comfortable beds, as well as the food in our restaurant. We’re sorry to hear about the jacuzzi and appreciate that you reported it so our team could take care of it. Your feedback is valuable to us, and we hope to welcome you back again soon. Kind regards, Stine Hotel Svanen Billund

    Hi Marcin, Thank you for taking the time to make a review for us, we really appreciate it. We’re happy you enjoyed our location, breakfast, and comfortable beds, as well as the food in our restaurant. We’re sorry to hear about the jacuzzi a… Show more

    Hotel Svanen Billund
    16 August 2025
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  • Asawin

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Jan

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Walking distance from Legoland

    Property response:

    Hi Jan, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our convenient location within walking distance of LEGOLAND, and we hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund

    Hi Jan, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our convenient location within walking distance of LEGOLAND, and we hope to welcome you back again another time. Kind regards, St… Show more

    Hotel Svanen Billund
    16 August 2025
  • Gary

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Best breakfast on whole trip, included

    No air conditioning, only one small window, uncomfortable in August

    Property response:

    Hi Gary, Thank you for taking the time to make a review for us, we really appreciate it. We’re delighted you enjoyed our location, breakfast, and staff. While we don’t have air conditioning, all rooms are equipped with small fans to help circulate air, and we understand that summer nights can still feel warm. We value your feedback and hope to welcome you back again. Kind regards, Stine Hotel Svanen Billund

    Hi Gary, Thank you for taking the time to make a review for us, we really appreciate it. We’re delighted you enjoyed our location, breakfast, and staff. While we don’t have air conditioning, all rooms are equipped with small fans to help ci… Show more

    Hotel Svanen Billund
    15 August 2025
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  • Tasos

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review
  • Lukas

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Quiet, clean, close to Legoland and airport, good breakfast.

    Quite far from the town center. Then again, Billund is so small that all distances are walkable

    Property response:

    Hi Lukas, Thank you for taking the time to share your review. We’re happy to hear you found good value and enjoyed our quiet, clean location close to Legoland and the airport. We appreciate your kind words about our breakfast as well. While the town center is a bit farther, as you mention, Billund is indeed very walkable. We hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund

    Hi Lukas, Thank you for taking the time to share your review. We’re happy to hear you found good value and enjoyed our quiet, clean location close to Legoland and the airport. We appreciate your kind words about our breakfast as well. While… Show more

    Hotel Svanen Billund
    11 August 2025
  • Rudmiezis

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
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  • Sven

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Walking distance to LEGOLAND, very friendly staff, nice breakfast.

    Rooms are small and feel more like a motel.

    Property response:

    Hi Sven, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our location, friendly staff, and breakfast. The rooms in our main building were originally part of a motel when it was built, and we’re excited to share that we are in the process of getting approval to upgrade the bathrooms. We hope to welcome you back for an even better stay in the future. Kind regards, Stine Hotel Svanen Billund

    Hi Sven, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our location, friendly staff, and breakfast. The rooms in our main building were originally part of a motel when it was built, a… Show more

    Hotel Svanen Billund
    15 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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