Reviews of Hotel Svanen Billund 4 stars
Nordmarksvej 8, 7190 Billund, Denmark

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Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location for Legoland and Legohouse. Low quality but variety at breakfast. Old fashioned rooms.
Fine for one night for visiting Lego-amenities but would not have been my choice anywhere else.
Hi Ilaria, Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear you enjoyed our convenient location near Legoland and LEGO House, as well as the variety at breakfast. We also appreciate your comments regarding the room style and quality, and we are continuously working on improvements to ensure a better experience for all our guests. We hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund
Hi Ilaria, Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear you enjoyed our convenient location near Legoland and LEGO House, as well as the variety at breakfast. We also appreciate your comm… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe personal was amazing! Breakfast very good, room clean and nice, we was absolutely satisfied! Restaurant is brilliant 10/10. I can suggest for everybody!
Hi Lajos, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our breakfast, restaurant, and your clean and comfortable room :) It’s especially lovely to know that our team made such a great impression on your stay. We truly appreciate your recommendation and hope to welcome you back again soon. Kind regards, Stine Hotel Svanen Billund
Hi Lajos, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our breakfast, restaurant, and your clean and comfortable room :) It’s especially lovely to know that our team made such a great impression on yo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation is great. 10minutes walk to Legoland and 20minutes walk to Lego House. Also close to Lalandia. Breakfast was ok and room of a decent size. Overall met our expectations.
Hi Malcolm, Thank you for sharing your experience with us. We’re delighted that our location and breakfast met your expectations and that the room size worked well for your stay. We hope to have the pleasure of welcoming you back again on a future visit to Billund. Kind regards, Stine Hotel Svanen Billund
Hi Malcolm, Thank you for sharing your experience with us. We’re delighted that our location and breakfast met your expectations and that the room size worked well for your stay. We hope to have the pleasure of welcoming you back again on a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast & receptionists are very friendly.
Its was good overall but pretended a bit more. It lacks a safe, shoe horn, slippers etc.. And its on the high side especially dinner!!
Hi Jigalo, Thank you for your feedback! We’re happy to hear that you enjoyed our breakfast and the friendliness of our reception team. We appreciate your suggestions regarding the room facilities, and we’ll keep them in mind for future improvements. As for dinner, our kitchen focuses on using high-quality ingredients, which is reflected in the price – but we completely understand that it may not suit everyone, and we’re always happy to recommend other dining options nearby. We hope to welcome you back again another time! Kind regards, Stine Hotel Svanen Billund
Hi Jigalo, Thank you for your feedback! We’re happy to hear that you enjoyed our breakfast and the friendliness of our reception team. We appreciate your suggestions regarding the room facilities, and we’ll keep them in mind for future impr… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNice small and quiet hotel in Billund Short car ride to Legoland Very good breakfast
It would be nice to have a mini bar in the room
Hi Foneini, Thank you very much for your wonderful review! We’re glad you enjoyed the quiet atmosphere, convenient location, and our breakfast. We appreciate your suggestion about having a minibar in the room — we’ve recently introduced small fridges that guests can borrow, so please don’t hesitate to ask at reception next time. We hope to welcome you back again soon :) Kind regards, Stine Hotel Svanen Billund
Hi Foneini, Thank you very much for your wonderful review! We’re glad you enjoyed the quiet atmosphere, convenient location, and our breakfast. We appreciate your suggestion about having a minibar in the room — we’ve recently introduced sma… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great! The rooms were small but adequate.
The location was far from Lego House.
Hi Jennifer, Thank you for sharing your feedback. We’re glad you found us a cost-effective option and enjoyed the breakfast. We understand the location feels a bit further from LEGO House, though we hope the easy access to LEGOLAND® and our family-friendly setup made your stay comfortable. We’d be happy to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund
Hi Jennifer, Thank you for sharing your feedback. We’re glad you found us a cost-effective option and enjoyed the breakfast. We understand the location feels a bit further from LEGO House, though we hope the easy access to LEGOLAND® and our… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIts location is unbeatable. If you want to stay close to legoland Billund and you are on budget it might be the best option.
Very outdated furniture, old bathroom w shower curtain. In the restaurant you have to wait to get setaed (unless you have reservation) but food was OK (nothing exceptional).
Hi Rita, Thank you for sharing your thoughts. We’re glad to hear you enjoyed our location so close to LEGOLAND® and found us to be a good budget option. We do understand your feedback regarding the room furnishings and bathrooms – improvements are on our agenda, and it’s helpful to hear where we can do better. We also appreciate your note about the restaurant and are pleased you enjoyed the food. We hope to welcome you back again and offer you an even better stay next time. Kind regards, Stine Hotel Svanen Billund
Hi Rita, Thank you for sharing your thoughts. We’re glad to hear you enjoyed our location so close to LEGOLAND® and found us to be a good budget option. We do understand your feedback regarding the room furnishings and bathrooms – improveme… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff, location and internet was ok.
Hi there, Thank you for taking the time to share your review with us, we really appreciate it. We’re pleased to hear you found our staff, location, and internet to your satisfaction, though we regret that the accommodation did not live up to your expectations compared to the price. Your feedback is important to us as we continuously work on improving our guest experience. We hope to have the chance to welcome you back another time. Kind regards, Stine Hotel Svanen Billund
Hi there, Thank you for taking the time to share your review with us, we really appreciate it. We’re pleased to hear you found our staff, location, and internet to your satisfaction, though we regret that the accommodation did not live up t… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt was more a motel than a 4-star hotel. No luggage safekeeping available.
Hi Maria, Thank you for taking the time to make a review for us, we really appreciate it. We understand your comments regarding the motel-style feel as the original building was a motel. We are currently planning to renovate these room when the high season is over. Please note that we do offer luggage storage at the reception, available 24 hours a day, though it is at the guest's own responsibility. We hope to welcome you back for an even better stay in the future. Kind regards, Stine Hotel Svanen Billund
Hi Maria, Thank you for taking the time to make a review for us, we really appreciate it. We understand your comments regarding the motel-style feel as the original building was a motel. We are currently planning to renovate these room when… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location. Near to all attractions. Comfortable beds. Very good breakfast. Food in restaurant also very good but for me very pricey. Fresh towels on demand. Quiet location.
Hydromassage jacuzzi was leaking under the tub. Reported and didn't tested if fixed afterwards by me.
Hi Marcin, Thank you for taking the time to make a review for us, we really appreciate it. We’re happy you enjoyed our location, breakfast, and comfortable beds, as well as the food in our restaurant. We’re sorry to hear about the jacuzzi and appreciate that you reported it so our team could take care of it. Your feedback is valuable to us, and we hope to welcome you back again soon. Kind regards, Stine Hotel Svanen Billund
Hi Marcin, Thank you for taking the time to make a review for us, we really appreciate it. We’re happy you enjoyed our location, breakfast, and comfortable beds, as well as the food in our restaurant. We’re sorry to hear about the jacuzzi a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWalking distance from Legoland
Hi Jan, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our convenient location within walking distance of LEGOLAND, and we hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund
Hi Jan, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our convenient location within walking distance of LEGOLAND, and we hope to welcome you back again another time. Kind regards, St… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBest breakfast on whole trip, included
No air conditioning, only one small window, uncomfortable in August
Hi Gary, Thank you for taking the time to make a review for us, we really appreciate it. We’re delighted you enjoyed our location, breakfast, and staff. While we don’t have air conditioning, all rooms are equipped with small fans to help circulate air, and we understand that summer nights can still feel warm. We value your feedback and hope to welcome you back again. Kind regards, Stine Hotel Svanen Billund
Hi Gary, Thank you for taking the time to make a review for us, we really appreciate it. We’re delighted you enjoyed our location, breakfast, and staff. While we don’t have air conditioning, all rooms are equipped with small fans to help ci… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewQuiet, clean, close to Legoland and airport, good breakfast.
Quite far from the town center. Then again, Billund is so small that all distances are walkable
Hi Lukas, Thank you for taking the time to share your review. We’re happy to hear you found good value and enjoyed our quiet, clean location close to Legoland and the airport. We appreciate your kind words about our breakfast as well. While the town center is a bit farther, as you mention, Billund is indeed very walkable. We hope to welcome you back again another time. Kind regards, Stine Hotel Svanen Billund
Hi Lukas, Thank you for taking the time to share your review. We’re happy to hear you found good value and enjoyed our quiet, clean location close to Legoland and the airport. We appreciate your kind words about our breakfast as well. While… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWalking distance to LEGOLAND, very friendly staff, nice breakfast.
Rooms are small and feel more like a motel.
Hi Sven, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our location, friendly staff, and breakfast. The rooms in our main building were originally part of a motel when it was built, and we’re excited to share that we are in the process of getting approval to upgrade the bathrooms. We hope to welcome you back for an even better stay in the future. Kind regards, Stine Hotel Svanen Billund
Hi Sven, Thank you for taking the time to make a review for us, we really appreciate it. We’re glad you enjoyed our location, friendly staff, and breakfast. The rooms in our main building were originally part of a motel when it was built, a… Show more